Planning/ scheduling coordinator Work, Jobs in Liverpool (with Salaries)

Customer Service & Service Planning Coordinator
BeSure Group —Liverpool
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
Quick apply
23h
Customer Service & Scheduling Coordinator
R2U Accident Repair Centre —Bootle
- £26,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
- Work from home
Quick apply
2d
Scheduling Coordinator
Last Mile Group —Warrington
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Annual leave
- Employee assistance programme
Planning/ Scheduling Coordinator
Conexus Recovery —Bolton
- £26,686 - £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
1d
Project Coordinator
Pennington Choices Ltd —Warrington
- £24,570 - £32,340 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Service and Operations Coordinator
Canning Generator Solutions —Widnes
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Free parking
Quick apply
Logistics Co-ordinator
United Infrastructure —Mold
- Monday to Friday
- Microsoft Office
- Organisational skills
- SharePoint
Quick apply
Statutory Undertaker (SU) Coordinator
Sisk —Wirral
- Full-time
- Communication skills
Senior Marketing Executive / Marketing Manager
Fuelius —Chester
- Full-time
- Hybrid work
- IT
- Paid training
Quick apply
Marketing Executive
Safe and Snappy Ltd —Warrington
- £17 - £20 an hour
- Part-time
- Hybrid work
- Social media management
- Organisational skills
- In-person
Quick apply
BIM Coordinator
Balfour Beatty —Warrington
- Hybrid work
- Civil engineering
- Engineering
- Mentoring
- Annual leave
Care Co-ordinator - Domiciliary & Extra Care Services
Making Space —Ellesmere Port
- £29,973.84 a year
- Weekend availability
- Organisational skills
- Care plans
- Leadership
- Annual leave
- Employee discount
Care Coordinator
Cadona Care —Leyland
- £14.00 - £14.50 an hour
- Monday to Friday
- Microsoft Office
- Driving
- Organisational skills
- Free parking
- Sick pay
Quick apply
17h
Teeth In A Day Implant Surgeon
Yorkshire Dental Suite —Liverpool
- £300,000 - £600,000 a year
- Part-time
- Anatomy knowledge
- CAD
- Bachelor's degree
Quick apply
1d

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Customer Service & Service Planning Coordinator
BeSure Group —Liverpool
As our Customer Service & Service Planning Coordinator, you’ll be responsible for managing incoming customer enquiries, coordinating engineer schedules,…
£24,420 - £30,000 a year
Quick apply
23h
Customer Service & Scheduling Coordinator
R2U Accident Repair Centre —Bootle
This is a varied role that combines customer service, scheduling, administration and planning, making it perfect for someone who enjoys keeping things organised…
£26,000 a year
Quick apply
2d

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planning/ scheduling coordinator jobs near liverpool

Customer Service & Service Planning Coordinator

BeSure Group
Liverpool

Quick apply

Job details

Full-time
£24,420 - £30,000 a year
23 hours ago

Benefits

Company pension

Qualifications

Microsoft Word
Customer service
Microsoft Office
Organisational skills
Communication skills
Time management

Full job description

About BeSure Group

BeSure Group is one of the UK’s leading heating and home services companies, supporting thousands of customers nationwide. We pride ourselves on delivering exceptional customer service, high-quality workmanship and a fast, reliable response. As we continue to grow, we’re looking for an organised, customer-focused individual to join our operations team.

The Role

As our Customer Service & Service Planning Coordinator, you’ll be responsible for managing incoming customer enquiries, coordinating engineer schedules, resolving customer issues and ensuring our nationwide service plan customers receive an outstanding experience.

This is a fast-paced role requiring excellent communication, organisation and problem-solving skills.

Key Responsibilities

* Answer incoming customer calls, emails and online enquiries.
* Schedule and coordinate engineer appointments across the UK.
* Manage emergency breakdowns and prioritise urgent jobs.
* Liaise with engineers throughout the day to ensure appointments run smoothly.
* Keep customers updated on appointment times and job progress.
* Handle customer complaints professionally, working towards a positive resolution.
* Monitor engineer attendance, job completion and service levels.
* Ensure all customer records are updated accurately within company systems.
* Work closely with the Service Manager and Operations Team to improve efficiency.
* Support the administration of BeSure’s nationwide service plan customers.
* Follow up outstanding jobs and ensure issues are resolved promptly.
* Help maintain excellent customer satisfaction and positive online reviews.
* Ensure company procedures and service standards are followed at all times.

Skills & Experience

* Previous customer service experience.
* Experience in scheduling or planning engineers is desirable.
* Excellent telephone manner.
* Strong organisational and time management skills.
* Ability to remain calm under pressure.
* Confident using computer systems and Microsoft Office.
* Excellent communication skills.
* Ability to prioritise multiple tasks in a busy environment.
* A positive attitude with a strong focus on customer satisfaction.

What We’re Looking For

We’re looking for someone who genuinely enjoys helping people, can think on their feet and takes pride in delivering excellent service. You’ll be proactive, organised and confident communicating with both customers and engineers.

What We Offer

* Competitive salary.
* Company pension.
* Full training and ongoing support.
* Career progression opportunities within a growing national business.
* Friendly and supportive working environment.
* Modern office facilities.
* Staff incentives and recognition programmes.

If you’re passionate about customer service, enjoy solving problems and thrive in a fast-paced environment, we’d love to hear from you.

Pay: £24,420.00-£30,000.00 per year

Work Location: In person

Quick apply

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planning/ scheduling coordinator jobs in liverpool

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