Full time Work, Jobs in Llandaff, Crf (with Salaries)

Customer Service Advisor - Days
Capital on Tap —Cardiff
- £26,500 a year
- Full-time
- Communication skills
Care Assistant Days/Perm/Paid breaks/Competitive rates of pay
Danesbrook House —Cardiff
- Up to £13.55 an hour
- Full-time
- Cleaning
- In-person
- Paid training
Quick apply
14d
Leisure Receptionist
Village Hotels - Cardiff - Leisure —Cardiff
- £10.85 - £12.71 an hour
- Part-time
- Hotel
- Front desk
- Cash handling
- Employee assistance programme
- Gym membership
Quick apply
11d
In Store Team Member
Domino's —Cardiff
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- No experience needed
- Cleaning
- Paid training
- Annual leave
ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER
INDITEX —Cardiff
- Full-time
- Customer service
- Retail management
- Cash handling
Quick apply
Office Administrator
ELBE INDUSTRIAL TYRES —Taff's Well
- From £25,420 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Inventory control
Quick apply
8d
Business Support & Administration Officer
Bay Productions Ltd —Cardiff
- From £25,500 a year
- Full-time
- Microsoft Outlook
- Databases
- Administrative experience
- Free parking
Quick apply
9d
Bar and Waiting Team Member
Fino Lounge —Cardiff
- £10.85 - £12.71 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Employee discount
Quick apply
3d
Accounts Assistant (Xero / Bookkeeping) – Progression Opportunity
Green Energy Solar —Cardiff
- £29,000 - £32,000 a year
- In-person
Quick apply
Assistant Store Manager
Mountain Warehouse —Cardiff
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
Sales Assistant
Footasylum —Cardiff
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- Employee discount
Assistant Head of Venues - Events
Cardiff Students Union —Cardiff
- From £32,565 a year
- Full-time
- Organisational skills
- In-person
- Time management
- Employee discount
- Life insurance
Quick apply
Visa Documentation Agent
TLScontact UK —Cardiff
- £26,436 a year
- Full-time
- Microsoft Word
- Administrative experience
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
Lettings Assistant Cardiff
Student Cribs —Cardiff
- £13 an hour
- Weekend availability
- Hospitality
- Sales
- Customer service
- Flexible schedule
Quick apply
Care Assistant
Bupa —Cardiff
- £13.10 - £14.10 an hour
- 12 hour shift
- Care plans
- Communication skills
- Employee discount
- Gym membership
Quick apply
Administrator
Castle Welsh Crafts Ltd —Cardiff
- £14 an hour
- Full-time
- Accounting
- Data entry
- In-person
Quick apply
2d
Waiter/Waitress
Pizza Express —Cardiff
- £9.00 - £17.21 an hour
- Full-time
- Serving
- Customer service
- No experience needed
- Referral programme
Quick apply
Television Licence Field Officer
Capita —Cardiff
- £31,650 a year
- Weekend availability
- Computer literacy
- Communication skills
- Flexible schedule
Patient Contact Centre Advisor
Spire Healthcare —Cardiff
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
- Annual leave
Day Centre Support Worker
Prime Care Services Ltd —Cardiff
- £13.45 an hour
- Overtime
- Care experience
- In-person
- Communication skills
- Paid training
- Annual leave
Quick apply

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Customer Service Advisor - Days

Capital on Tap -
Cardiff

Apply Now

Job details

Full-time
£26,500 a year

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Private medical insurance
Sabbatical

Qualifications

Live chat
Customer service call handling
Customer interaction
Communication skills

Full job description

We're Capital on Tap
Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that.

Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.

1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We've done a pretty good job so far, but we're just getting started!

Cardiff | 3 days in office, 2 from home (Fully office-based for the first 3 months).

£26,500 starting salary

⏰ 16th November start date

☎️ 37.5 hours per week - the shifts are Monday to Saturday between 8am and 8pm. You will work 1 in 6 Saturdays (no Sundays!) and just 1 week of shifts til 8pm in the 6 week shift rotation

Customer Service Team
Our Customer Service team are the friendly voice of Capital on Tap - often the first people our business owners turn to when they need assistance. We strive to support our customers across phone, email, and live chat, taking ownership of each issue from start to finish, and providing clear and practical solutions. You will play an important role in improving customer experience, and building strong relationships with our business owners by providing the best service possible.

What You'll Be Doing ️

Providing friendly, professional support to customers via phone, email, and live chat
Resolving issues efficiently while taking full ownership of each case from start to finish
Listening carefully to understand concerns and delivering fair, practical solutions
Keeping up to date with products and policies to ensure accurate guidance and information is provided
Proactively identifying ways to improve the customer experience, from enhancing FAQs to suggesting process improvements
Recognising customers who may need additional support and ensuring they receive the help they need

We're Looking For

Strong customer service experience within a contact centre environment
Excellent verbal and written communication skills, with the ability to explain information clearly and professionally
Sound judgement and confidence when managing complex or sensitive customer enquiries
Proven ability to handle a high volume of requests while maintaining accuracy and quality
Proactive attitude, with a strong focus on resolving issues at the first point of contact
Empathetic and curious nature, with a genuine passion for helping people

Our Values & Culture

Just Pilot: We never settle for "good enough". We pilot new ideas fast, ask questions to figure it out, and scale quickly.
Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage.
Be a Buddy: We tap in from day one to help the team, we do the right thing even if it's hard.
Owners and Dates: We don't chase people. If you own a task and agree to a date, the expectation is that it gets done.
Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback.

Even if you don't have all of the necessary skills, we still encourage you to apply.

Interview Process

Stage 1: First stage: 15-minute intro and values call with Talent Partner (Video call)
Stage 2: Final stage: 45-minute virtual interview with members of the Customer Service Management team

Diversity & Inclusion
We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:
Private Healthcare including dental and opticians services through Vitality
✈️ Worldwide travel insurance through Vitality
Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
Salary Sacrifice Pension Scheme up to 7% match
Octopus EV Salary Sacrifice Scheme
️ 28 days holiday (plus bank holidays)
Annual Learning and Wellbeing Budget
Enhanced Parental Leave
Cycle to Work Scheme
Season Ticket Loan
6 free therapy sessions per year
Dog Friendly Offices
Free drinks and snacks in our offices

Check out more of our benefits, values and mission here.

Other Info
Check out our 'Top Tips' for interviewing.
✔️Keep updated on new job opportunities by following us on Linkedin.
Email [email protected] if you have any questions.

Excited to work here? Apply!
If you'd like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)

Apply Now

Refine Your Search

full time jobs in llandaff, crf

Customer Service Advisor - Days

Care Assistant Days/Perm/Paid breaks/Competitive rates of pay

Leisure Receptionist

In Store Team Member

ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER

Office Administrator

Business Support & Administration Officer

Bar and Waiting Team Member

Accounts Assistant (Xero / Bookkeeping) – Progression Opportunity

Assistant Store Manager

Sales Assistant

Assistant Head of Venues - Events

Visa Documentation Agent

Lettings Assistant Cardiff

Care Assistant

Administrator

Waiter/Waitress

Television Licence Field Officer

Patient Contact Centre Advisor

Day Centre Support Worker

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