Tenancy sustainment officer Work, Jobs in London, Eng (with Salaries)

Tenancy Sustainment Officer
A2Dominion Group —Ealing
- £35,496 - £37,000 a year
- Customer service
- Travel
- Organisational skills
- Employee discount
5h
Tenancy Enforcement Officer
Civic Recruitment Limited —Woolwich
- £24.28 an hour
- Temporary
- Hybrid work
- Conflict management
- Computer skills
- Communication skills
Quick apply
6d
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Property Management Admin and Inspection Officer
City Borough Housing Limited —London
- £36,000 - £42,000 a year
- Full-time
- Hybrid work
- Writing skills
- Databases
- Data entry
- Work from home
Quick apply
7d
Private Rented Sector Sustainment & Compliance Officer
Brent Council —Brent
- £42,060 - £44,685 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
1d
Team Leader Tenancy Support Service
Pinnacle Group —London
- £45,000 a year
- Annual leave
- Employee assistance programme
Quick apply
Domestic Abuse Officer
Southern Housing —Farringdon
- £39,000 a year
- Hybrid work
- In-person
- Annual leave
- Flexible schedule
7d
Temporary Accommodation Visiting Officer
LondonBoroughofBexley —Bexleyheath
- £32,535 - £33,987 a year
- Hybrid work
- Annual leave
3d
Visiting Officer
Southwark Council —London
- Full-time
- Communication skills
- Negotiation
Domestic Abuse Liasion Officer
Southwark Council —London
- Full-time
- Communication skills
Support Officer
Homeless Action in Barnet —London
- From £28,119 a year
- Full-time
- Conflict management
- Mentoring
- In-person
- Free parking
- Sick pay
Quick apply
FTA & Sundry Debt Officer
Christian Action Housing —London
- £35,770 a year
- Full-time
- Employee assistance programme
Quick apply
2d
Interim Senior Safeguarding and Sustainment Coordinator
Women's Pioneer Housing —Hammersmith
- £42,042 a year
- Full-time
- Hybrid work
- Computer skills
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
6d
Mental Health and Housing Coordination Officer
Southwark Council —London
- Full-time
Support Services Team Leader (Self Employed)
Victory Housing VHF —London
- £22.50 an hour
- Part-time
- Microsoft Office
- Experience working with children
- IT
Quick apply
Housing Coordinator
The Riverside Group —Haringey
- £29,713.46 a year
- Full-time
- Travel
- Cash handling
- Flexible schedule
7d
Income & Admin Officer
The Riverside Group —Camden
- £29,713.46 a year
- Full-time
- Travel
- Cash handling
- Communication skills
10d
Financial Inclusion Officer
Hightown Housing Association —Hemel Hempstead
- £41,349 a year
- Monday to Friday
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
2d
Housing Assessment Manager
Southwark Council —London
- Full-time
- Leadership

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Tenancy Sustainment Officer

A2Dominion Group -
Ealing

Apply Now

Job details

Fixed term contract
£35,496 - £37,000 a year
5 hours ago

Benefits

Company pension
Employee discount

Qualifications

Driving Licence
Client engagement
Customer service
Case note recording
Case record updates
Organisational skills
Tenancy sustainment support
Customer interaction
Communication skills

Full job description

Job Introduction

Do you have a strong understanding of welfare benefits and a passion for helping people sustain their tenancies? Join us as a Tenancy Sustainment Officer and play a key role in supporting customers to maintain their tenancies through practical advice, welfare benefits support and effective case management.

This is a varied and rewarding role where you'll manage your own caseload and work directly with customers to help them overcome financial and tenancy-related challenges. You'll provide advice on welfare benefits, budgeting and money management, carry out affordability assessments and work with local authorities, charities and other partner organisations to help prevent homelessness and support long-term tenancy sustainment.

We're looking for someone who is proactive, organised and able to work independently while building strong relationships with customers from a wide range of backgrounds. A good understanding of the welfare benefits system is essential, along with the confidence to manage competing priorities and make sound decisions in a customer-focused environment.

This role requires regular travel across areas including Westminster, Hillingdon and Kensington and Chelsea, with additional travel as required. A full UK driving licence and access to a vehicle are essential.

A Standard DBS check is required for this role.

Please refer to the attached Role Profile for full responsibilities and deliverables.

More About You

Good knowledge of the DWP and wider welfare benefits system
Experience providing money advice, budgeting support or tenancy-related advice
Ability to manage your own caseload and prioritise effectively
Excellent verbal and written communication skills, with the ability to adapt your approach to different customers
Strong interpersonal skills and confidence working with people from a wide range of backgrounds and age groups
Ability to use your initiative and make sound decisions independently
Experience working with external agencies and partner organisations would be advantageous
Good organisational skills and confidence maintaining accurate case records
GCSEs (or equivalent) in Maths and English (Grades A*–C)
A full UK driving licence and access to a vehicle

Choosing us is easy
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits. For this role, these include:

25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
Up to 8% contributory pension
Flexible working
All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family

Inclusion at A2Dominion
We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process just contact our Resourcing Team at [email protected]

We know some people may hesitate to apply unless they meet every requirement. If that’s you, we’d still encourage you to apply or get in touch with us to talk it through.

At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.

This vacancy is being managed by Kate Jacobs.

Apply Now

Refine Your Search

tenancy sustainment officer jobs in london, eng

Tenancy Sustainment Officer

Tenancy Enforcement Officer

Welfare Advice Officer

Property Management Admin and Inspection Officer

Private Rented Sector Sustainment & Compliance Officer

Team Leader Tenancy Support Service

Domestic Abuse Officer

Temporary Accommodation Visiting Officer

Visiting Officer

Domestic Abuse Liasion Officer

Support Officer

FTA & Sundry Debt Officer

Interim Senior Safeguarding and Sustainment Coordinator

Mental Health and Housing Coordination Officer

Support Services Team Leader (Self Employed)

Housing Coordinator

Income & Admin Officer

Financial Inclusion Officer

Housing Assessment Manager

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