Guest relations coordinator Work, Jobs in London (with Salaries)

Guest Relations Coordinator
Maybourne Hotel Group —West London
- Full-time
- Hotel
- Hotel experience
- Employee discount
- Referral programme
6d
Guest Relations Coordinator
Maybourne —West London
- 8 hour shift
- Hotel
- Hotel experience
- Employee discount
- Referral programme
Quick apply
6d
Group and Events Coordinator - JW Marriott Grosvenor House
Marriott International, Inc —London
- Full-time
- Hospitality
- Microsoft Outlook
- Hotel
Reservations Coordinator
Evelyn's Table —London
- Up to £18 an hour
- Full-time
- Hospitality
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
6d
Customer Relations Agent
Lapland UK —London
- £13.00 - £13.50 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
13d
Amenities Coordinator
Maybourne —London
- Full-time
- Hotel
- Hotel experience
- Employee discount
- Referral programme
Quick apply
2d
Content and Communications Coordinator
Council on Geostrategy —London
- £28,000 a year
- Full-time
- English
- In-person
- Time management
- Sick pay
Quick apply
13d
Human Resources Coordinator
Marriott International, Inc —London
- Full-time
- Hotel
- Employee discount
- Referral programme
Senior Facilities Coordinator
The Millennium Group —London
- £54,000 - £57,000 a year
- Full-time
- Maintenance
- Bachelor's degree
- Business
Quick apply
11d
Hospitality Coordinator
Tait —London
- Part-time
- Customer service
- Organisational skills
- Communication skills
Property Management Assistant
Portland Brown —London
- Up to £33,000 a year
- Maintenance
- Organisational skills
- IT
Switchboard Operator, The Savoy Hotel
FAIRMONT —London
- £32,789 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Property and Maintenance Coordinator
Portland Brown —London
- Up to £33,000 a year
- Weekend availability
- Carpentry
- Maintenance
- Microsoft Office

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guest relations coordinator jobs near london

Guest Relations Coordinator

Maybourne Hotel Group -
West London

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Job details

Full-time
6 days ago

Benefits

Free flu jabs
Company pension
Canteen
Employee discount
Pay rise
Referral programme

Qualifications

Hotel experience

Full job description

Maybourne operates some of the world’s most extraordinary hotels, including Claridge’s, The Connaught, The Berkeley and The Emory in London, the Maybourne Beverly Hills and the Maybourne Riviera in the South of France, where exceptional experiences and stories of distinction are crafted that celebrate the design and character of every destination.

One of Maybourne's storied hotels is Claridge's, a place shaped by centuries of enduring artistry. A rich symphony of experience, where every moment unfolds with unforgettable flair. A place where tradition is treasured and history continues to inspire. For over two hundred years, those who choose Claridge’s for life’s finest moments become part of its brilliant legacy.

Claridge’s is a family of the best and brightest, proudly serving the best and brightest. The calibre of our staff is unparalleled, as are our esteemed guests. Our people are a manifestation of our ethos - generous, passionate and truly personal. Claridge’s is a place that invites you in, embraces you, and make your spirit soar.

Guest Services

Claridge’s Guest Relations department are at the centre of the hotel’s most personalised and meaningful moments. You will become a trusted host for our guests, crafting bespoke touches and ensuring every stay feels effortlessly exceptional. Our seasoned and accomplished team blend grace, intuition and genuine warmth as they discover new opportunities to elevate experiences and create stories of distinction every day for our guests.

As Guest Relations Coordinator you will be responsible for:

To check arrival reports for accuracy of reservation, guest history and billing information.
To process and produce Amenities and flower Lists.
To conduct “Pre-arrival” calls and questionnaires, recording and informing with relevant requests.
Conduct and review arrivals reports for the day and two days in advance.
To ensure pre-arrival requests are being followed through and actioned.
To ensure VIP status and VIP amenities are correctly recorded in arriving reservations and amenities schedules set for VIPs during their stay.
Coordinate all VIP requirements and inform the relevant Departments.
To ensure inclusive packages are identified, and package requirements are accurately recorded and communicated.

Successful candidates for our Guest Relations Coordinator opportunity will:

Have worked in a similar role, within a five star or fine dining environment.
Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences, that result in lasting memories.
Be a team player who is an avid learner who wants to be challenged and developed.
Have a thorough understanding of Forbes and LQA Standards.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.

Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:

Financial Stability

Excellent salary package.
Family Friendly company policies including enhanced Maternity and Paternity Pay.
Holiday allowance increase after 3 and 5 years of service.
Travel Season Ticket Loans.
Pension Scheme*.

Health and Wellbeing Support

Subsidised monthly Podiatrist and Masseuse treatments.
Flu vaccination vouchers*.
Eye test vouchers and contributions towards glasses*.
24-hour colleague assistance helpline.
On and off-site Occupational Health Service.
Death in Service salary contribution.
Various wellbeing activities focused on mental and physical health.
A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.

Recognition and Career Development

Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500*.
Instant colleague recognition and award programme with generous prizes.
Colleague of the month nominations with generous prizes.
Additional paid day off to celebrate your Birthday.
Internal transfer and promotion opportunities.
In-house training and development team with a strong focus on career progression and personal growth.
Long service awards.

Memorable experiences

Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
50% Food and Beverage discount* across Maybourne.
Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children’s Party, etc.)
Wedding and Baby gifts.
Retirement functions.

Terms and conditions apply to all benefits.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Apply Now

Refine Your Search

guest relations coordinator jobs in london

Guest Relations Coordinator

Guest Relations Coordinator

Group and Events Coordinator - JW Marriott Grosvenor House

Reservations Coordinator

Customer Relations Agent

Amenities Coordinator

Content and Communications Coordinator

Human Resources Coordinator

Senior Facilities Coordinator

Hospitality Coordinator

Property Management Assistant

Switchboard Operator, The Savoy Hotel

Property and Maintenance Coordinator

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