Head of branch support Work, Jobs in Lower Slaughter, Gls (with Salaries)

Head of Branch Support
Helping Hands —Alcester
- Up to £75,000 a year
- Hybrid work
- Customer service
- Leadership
- Communication skills
Quick apply
Maintenance & Facilities Manager
The Lygon Arms —Broadway
- £50,000 a year
- Full-time
- Hospitality
- Bar
- Maintenance
- Employee assistance programme
- Employee discount
Quick apply
Chef de Partie
The Fleece, Cirencester —Cirencester
- Full-time
- Restaurant
- Kitchen experience
- Free parking
- Annual leave
Quick apply
Senior Sous Chef
The Fleece, Cirencester —Cirencester
- Full-time
- Cooking
- Restaurant
- Kitchen experience
- Annual leave
- Employee assistance programme
Quick apply
Head Waiter, The Billiards
Estelle Manor —Witney
- £29,244.80 a year
- Full-time
- Organisational skills
- Restaurant
- Restaurant experience
- Employee discount
Quick apply
Head Housekeeper
Old Parsonage Hotel —Oxford
- Full-time
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
4d
Senior Sous Chef, Pastry
Estelle Manor —Witney
- £37,512.96 a year
- Full-time
- Communication skills
- Kitchen experience
- Employee discount
Quick apply
10d
Restaurant Manager / General Manager
Dishion Oxford Ltd —Oxford
- From £50,000 a year
- Weekend availability
- English
- In-person
- Leadership
Quick apply
10d
Sous Chef
Mercure Gloucester, Bowden Hall Hotel —Gloucester
- Up to £37,000 a year
- Full-time
- Hospitality
- Cooking
- English
- Free parking
- Employee assistance programme
12d
Head Waiter, Brasserie
Estelle Manor —Witney
- £28,385.61 a year
- Full-time
- Organisational skills
- Restaurant
- Restaurant experience
- Employee discount
Quick apply
Junior Sous Chef
Parsonage Grill —Oxford
- £16.58 an hour
- Full-time
- Bar
- Cooking
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Production Team Member
Paul UK - Oxford High Street —Oxford
- £12.71 an hour
- Full-time
- Bakery
- Employee assistance programme
- Flexible schedule
Quick apply
Head Bartender, Living Room
Estelle Manor —Witney
- £28,385.61 a year
- Full-time
- Bar
- Communication skills
- Employee discount
Quick apply
Chef de Partie - Live in available
The Lygon Arms —Broadway
- £37,174 a year
- Weekend availability
- Bar
- Cooking
- Hotel
- Employee discount
Quick apply
Chef de Partie
Quod Restaurant & Bar —Oxford
- £16.51 an hour
- Full-time
- Bar
- Cooking
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Commis Chef
Quod Restaurant & Bar —Oxford
- £16.11 an hour
- Full-time
- Bar
- Cooking
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Senior Chef de Partie
Quod Restaurant & Bar —Oxford
- £16.96 an hour
- Full-time
- Bar
- Cooking
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Kitchen Porter
Quod Restaurant & Bar —Oxford
- £15.26 an hour
- Full-time
- Bar
- Hotel
- Time management
- Employee assistance programme
- Employee discount
Quick apply
Part-time Cleaner - Gees
Old Parsonage Hotel —Oxford
- Part-time
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Pharmacist (Manager) Swindon - Full Time 19 Borough Fields SN4 7AX
Cohens Chemist —Swindon
- Full-time
- Annual leave
- Employee discount

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Head of Branch Support

Helping Hands -
Alcester

Quick apply

Job details

Up to £75,000 a year

Qualifications

Customer service
Leadership
Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen-table beginnings to the thousands-strong team we are today, we're united by one belief: everyone deserves to live well in the place they call home.

As we continue to grow and evolve our services, we're looking for an exceptional leader to shape and develop one of the most important functions in our business. If you're passionate about delivering outstanding customer experiences, leading high-performing teams, and creating operational excellence at scale, there's a place for you here.

Location: Alcester/Hybrid
Salary: Up to £75,000 + car allowance

This is a pivotal senior leadership role at the heart of Helping Hands' operations.

As our Head of Branch Support, you'll lead and develop a best-in-class centre of excellence that supports our branch teams, carers, customers and families across both our Visiting Care and Live-in Care services. You'll be responsible for shaping how specialist support is delivered, ensuring every touchpoint reflects the high standards of care, service and communication that Helping Hands is known for.

This is not simply a customer service leadership role.

This is an opportunity to influence strategy, drive operational excellence, lead transformation, and create exceptional experiences for customers, carers and colleagues across a complex, nationwide organisation.

What You'll Be Doing

Leading and developing our Branch Support, Carer Services and Out of Hours teams
Creating a centre of excellence that delivers outstanding support to branch teams, carers, customers and families
Driving exceptional customer experiences across all key service touchpoints
Shaping and delivering a long-term workforce strategy to support the growth of our Live-in Care service
Partnering with senior leaders to influence operational priorities and business performance
Using customer insights, service data and market trends to identify opportunities for improvement
Driving continuous improvement initiatives that enhance service quality, efficiency and customer satisfaction
Ensuring safeguarding, compliance and regulatory standards are consistently upheld across all teams
Leveraging technology, automation and innovation to improve service delivery and operational effectiveness
Supporting the commercial growth of our Live-in Care programme and ensuring delivery against budget and forecast targets
Leading, coaching and developing a team of approximately 40 colleagues, creating a culture of accountability, engagement and excellence

What We're Looking For

We're looking for an inspiring senior leader who combines strategic thinking with a strong delivery focus and a genuine passion for customer care.

You'll bring:

Significant experience leading customer-focused operational support functions
A proven ability to deliver exceptional service for both internal and external customers
Strong commercial awareness and business acumen
Experience influencing senior stakeholders and building effective cross-functional relationships
Outstanding communication and leadership skills
A track record of driving operational improvement and delivering measurable results
A data-driven approach to decision making and performance management
The ability to thrive in a fast-paced, evolving environment
Resilience, adaptability and a solutions-focused mindset

Desirable

Experience leading organisational change and transformation initiatives
Experience within the care sector, healthcare or a regulated environment
Knowledge of safeguarding, compliance and regulatory requirements
Experience working across organisations of varying sizes and sectors

Why Helping Hands

We're a purpose-led organisation, but we're also a growing, ambitious business with exciting plans for the future.

This is your opportunity to:

Shape a critical function that directly impacts customers, families, carers and colleagues nationwide
Lead a highly visible team at the centre of our operations
Influence business strategy and drive meaningful change
Create exceptional experiences that support our purpose of helping people live well
Join an organisation where care, collaboration and continuous improvement are valued every day

At Helping Hands, we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.

Quick apply

Refine Your Search

head of branch support jobs in lower slaughter, gls

Head of Branch Support

Maintenance & Facilities Manager

Chef de Partie

Senior Sous Chef

Head Waiter, The Billiards

Head Housekeeper

Senior Sous Chef, Pastry

Restaurant Manager / General Manager

Sous Chef

Head Waiter, Brasserie

Junior Sous Chef

Production Team Member

Head Bartender, Living Room

Chef de Partie - Live in available

Chef de Partie

Commis Chef

Senior Chef de Partie

Kitchen Porter

Part-time Cleaner - Gees

Pharmacist (Manager) Swindon - Full Time 19 Borough Fields SN4 7AX

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Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

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Why Helping Hands

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