Operations manager Work, Jobs in Luton (with Salaries)

Business Operations Manager
Megagen Implants —Luton
- Full-time
- Customer service
- Continuous improvement
- Team management
- Employee assistance programme
Quick apply
Operations Manager
First Facilities Support LTD —High Wycombe
- £33,000 - £43,500 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Recruiting
- Free parking
- Annual leave
Quick apply
Operations Manager
Affinity Water —Hatfield
- £54,000 - £65,000 a year
- Hybrid work
- Management
- Budgeting
- Annual leave
- Employee discount
2d
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Executive Operations & Office Manager
United Wheels Inc. —Ampthill
- Full-time
- Serving
- Computer literacy
- English
Quick apply
7h
UK ICQA Operations Manager, EU Quality
Amazon UK Services Ltd. - A10 —Dunstable
- Full-time
- English
- Bachelor's degree
- Continuous improvement
Operations manager
Wates —Shefford
- Customer service
- Continuous improvement
- Contracts
- Annual leave
9d
Operations Manager , Print on Demand Operations
Amazon UK Services Ltd. —Dunstable
- Full-time
- English
- Continuous improvement
- Team management
Technical Operations Manager
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Continuous improvement
- Scripting
- Financial services
Operations Manager
StudioB —London
- £45,000 - £55,000 a year
- Full-time
- Continuous improvement
- Team management
- Organisational skills
Senior Manager, Operations
Stratasys, Inc. —Aylesbury
- Engineering
- Continuous improvement
- Team management
- Employee stock purchase plan
- Employee assistance programme
Lead Engineering Operations Manager
Ocado Group —Luton
- Full-time
- Engineering
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Operations Services Supervisor - Luton Airport
Swissport International AG —Luton
- Weekend availability
- Customer service
- English
- Supervising experience
Operations Continuous Improvement Manager
Costa Limited —St Albans
- Full-time
- Remote
- Hospitality
- Continuous improvement
- Employee discount
2d
Area Manager, Central Operations - 1 year Fixed Term Contract
Amazon UK Services Ltd. —Dunstable
- Weekend availability
- Engineering
- English
- Analysis skills
- Flexible schedule
Secure Spaces Operations Manager
FCDO Services —Milton Keynes
- £58,209 - £60,810 a year
- Full-time
- Presentation skills
- Training & development
- Leadership
5d
Sales Operations Manager
Eckoh —Hemel Hempstead
- From £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Communication skills
- Free parking
- Work from home
Quick apply
Senior Operations Manager - Events
Stable Events LTD —Hertford
- £40,000 - £46,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Free parking
Quick apply
6d
Regional Operations Manager
Evri —Hemel Hempstead
- £45,000 - £50,500 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
19h
Deputy Regional Operations Manager.
Wilson James —Milton Keynes
- £45,000 a year
- Full-time
- Management
- Customer service
- Computer literacy
- Annual leave
- Employee discount
1d

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Business Operations Manager

Megagen Implants
Luton

Quick apply

Job details

Full-time

Benefits

Employee assistance programme
Private medical insurance

Qualifications

Document control
Defect resolution root cause analysis
Dashboard visualisation
Operations management
Credit note processing
Returns processing
Stock ordering
Packing
Customer service
Stock checks
Coaching
Warehouse management system
Shopify
E-commerce
Change management
Continuous improvement
Continuous improvement cycles oversight
Team management
Customer loyalty building
Operational strategy development
Physical stocktaking
Change leadership
Software testing
Stocking
Management reporting
Supply chain warehousing
Training & development
Stock replenishment
Root cause analysis
Microsoft Dynamics 365 Business Central
Picking & packing
Stocktaking
Stock coordination
Leadership
Communication skills
Supply chain customer service
Functional quality control testing
Stock verification
Rota coordination
Distribution operations team management

Full job description

The Operations Manager owns the day-to-day running of the office and back-office operation. Reporting to the Operations Director, the role is responsible for delivering the implementation of ongoing projetcs (customer platform, loyalty program, returns process, etc), mapping and standardising all core operational processes, and embedding a measurable customer-service culture through clearly defined KPIs. This is a hands-on leadership role for someone who can both design better ways of working and make sure they happen consistently, day after day.

Requirements

1. Systems implementation — Business Central, Microsoft Customer Service, Sana Cloud, Shopify, Tasklet Warehouse Management system.

Lead the business-side implementation and roll-out of the Sana e-commerce platform, working with the Operations Director, internal teams and external vendors.
Coordinate user acceptance testing of the standard implementation and, subsequently, agreed customisations; document test scripts, log issues and track them through to resolution.
Ensure Sana and Dynamics 365 Business Central work together correctly across orders, pricing, stock and customer data.
Act as the operational point of contact for system vendors and the internal IT function, and drive adoption and training across the team once live.

2. Process analysis & standardisation

Map, document and continuously improve all core operational processes, producing clear standard operating procedures (SOPs) that the team can follow consistently.
Review existing workflows to remove duplication, reduce errors and improve speed, with particular focus on the order-to-delivery cycle.
Establish version-controlled documentation so procedures stay current as systems and the business change.

3. Order fulfilment, shipments & returns

Oversee accurate and timely order processing, picking, packing and dispatch in line with customer expectations and carrier commitments.
Own the returns process end to end — authorisation, inspection, restocking or disposal, credit notes and root-cause analysis — ensuring it is fast for the customer and properly controlled for the business.
Manage relationships with couriers and logistics partners, monitoring service levels, delivery performance and cost.

4. Inventory & stock control

Own stock accuracy, including routine cycle counts and periodic full stock-takes, and reconcile variances with clear corrective action.
Manage stock levels, reorder points and ageing to balance availability against capital tied up in inventory.
Ensure correct handling of lot/batch numbers and expiry dates for medical-device and biological products, supporting full traceability and any recall or quarantine requirements.

5. Customer service & KPI management

Define, implement and own customer-service KPIs — for example response and resolution times, order accuracy, on-time dispatch, return rates and customer satisfaction.
Build clear reporting and dashboards so performance is visible, and review metrics regularly with the team and the Operations Director.
Use the data to identify trends, set improvement targets and hold the team accountable to agreed service standards.
Resolve escalated customer issues promptly and use them as a source of process improvement.

6. Team leadership & people management

Lead, support and develop the office operations team, setting clear expectations and providing regular feedback, coaching and training.
Manage day-to-day workload, rotas and cover to keep service levels consistent.
Foster a culture of accountability, continuous improvement and strong cross-team communication, particularly with the sales and warehouse functions.

7. Compliance & quality

Ensure operational activities comply with relevant medical-device, health-and-safety and data-protection requirements.
Maintain accurate operational records and support internal and external audits.

Benefits

Private Healthcare Plan
Training & Development
Employee Assistance Programme - Counseling

Quick apply

Refine Your Search

operations manager jobs in luton

Business Operations Manager

Operations Manager

Operations Manager

Contact Centre Operations Manager

Executive Operations & Office Manager

UK ICQA Operations Manager, EU Quality

Operations manager

Operations Manager , Print on Demand Operations

Technical Operations Manager

Operations Manager

Senior Manager, Operations

Lead Engineering Operations Manager

Operations Services Supervisor - Luton Airport

Operations Continuous Improvement Manager

Area Manager, Central Operations - 1 year Fixed Term Contract

Secure Spaces Operations Manager

Sales Operations Manager

Senior Operations Manager - Events

Regional Operations Manager

Deputy Regional Operations Manager.

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