Head concierge Work, Jobs in Maida Hill, Gtl (with Salaries)

Head Concierge - London, W11
Encore —London
- £35,000 - £40,000 a year
- Customer service
- Communication skills
- Hotel experience
- Annual leave
- Employee discount
Quick apply
Head Concierge
The Clermont —London
- £36,900 a year
- Full-time
- Hospitality
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
13d
Head Concierge
The Dorchester —London
- Temporary
- Customer service
- English
- Hotel
- Employee discount
- Referral programme
Assistant Head Concierge
Ham Yard Hotel - Concierge —London
- £38,332 - £42,000 a year
- Full-time
- Bar
- Cooking
- English
- Language training provided
- Employee discount
Quick apply
Head Concierge
OBS Hotel Limited —London
- Hospitality
- Hotel
- Leadership
17h
Senior Concierge
One Aldwych —London
- £35,000 - £40,000 a year
- Full-time
- Customer service
- English
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Night Concierge
urbanest —London
- £32,010 a year
- 12 hour shift
- Customer service
- IT
- Employee assistance programme
- Employee discount
Quick apply
Lobby Host
Dominus Group —London
- Full-time
- Hospitality
- Bar
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
14d
Lobby Host (Casual)
Dominus Group —London
- Part-time
- Hospitality
- Bar
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
14d
Concierge
PPHE Hotel Group —London
- £13.98 an hour
- English
- Hotel
- Communication skills
- Employee discount
- Referral programme
Quick apply
6d
Concierge
Publicis Groupe Holdings B.V —London
- Hospitality
- Customer service
- Organisational skills
Quick apply
2d
Doorperson
The Hongkong and Shanghai Hotels, Limited —London
- Customer service
- Hotel
- Driving
6d
Workplace & Facilities Assistant (18 Hours per week)
Superdrug —Croydon
- Customer service
- Front desk
- IT
- Store discount
- Employee discount
4d

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Head Concierge - London, W11

Encore -
London

Quick apply

Job details

£35,000 - £40,000 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Company events
Employee discount

Qualifications

Customer service
CCTV
Communication skills
Hotel experience

Full job description

Join Our Team as a Head Concierge in London!

Are you passionate about delivering outstanding customer service? Do you enjoy making a difference in people's day-to-day lives? We're looking for a proactive Head Concierge to join our dynamic team in a super prime development.

If you’re committed to maintaining high standards in a high end environment and resolving issues efficiently, this role is perfect for you.

Location: London, W11
Annual Salary: £35,000-£40,000 (Dependent on Experience)
Hours/Working Pattern: Monday to Friday, 8am-4pm

What You'll Be Doing:

Exceptional Resident Experience: Deliver the highest standards of customer service, creating a welcoming, professional and personalised experience for our residents and their visitors.
Relationship-Building: Build trusted relationships with residents through excellent communication, discretion, attentiveness and a proactive approach to service.
Problem-Solving: Address issues promptly, from maintenance emergencies to resident issues, and escalate concerns as needed.
Building Management: Supporting the Building manager with duties as and when required as well as being the senior member of staff on site in their absence.
Team Management: Responsible for supporting, overseeing and managing the work of the Concierge, Maintenance, Cleaners and other on site staff/contractors.
Parcel Management: Handle and record deliveries for residents ensuring a smooth communication and pick up.
Maintain Presentation: Keep the concierge area and lobby looking presentable.
Safety Checks & Security: Looking out for H&S hazards on site patrol, Assist with fire alarm, emergency lighting, and smoke vent testing. Conduct regular site walk-arounds, check IDs, and monitor CCTV to maintain building safety.
Local Knowledge: Offer advice and recommendations about the local area to enhance residents’ experience.

What You'll Bring:

Experience as a Head Concierge (or equivalent) in the residential industry is highly advantageous but experience as a Concierge in the residential property industry is essential.
Experience in a Luxury Hotel/Residential Development is advantageous but not essential.
Excellent communication skills – both written and verbal.
Health & safety qualifications are advantageous but not essential.
A positive, can-do attitude, attention to detail, and the ability to handle responsibilities with care.

Perks of Joining Us:

28 Days Annual leave (Inclusive of Bank holidays)
Cycle to Work Scheme
MediCash
SmartHealth – Online health services for you and your immediate family.
Eye Care Vouchers to support your well-being.
Perkbox Rewards to enjoy exclusive offers.
Company Social Events
Pension Plan

Quick apply

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head concierge jobs in maida hill, gtl

Head Concierge - London, W11

Head Concierge

Head Concierge

Assistant Head Concierge

Head Concierge

Senior Concierge

Night Concierge

Lobby Host

Lobby Host (Casual)

Concierge

Concierge

Doorperson

Workplace & Facilities Assistant (18 Hours per week)

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