Patient workflow administrator Work, Jobs in Maidenhead, Brk (with Salaries)

Primary Care Workflow (Docman) Administrator
Farnham Road Practice —Slough
- £16 an hour
- Full-time
- No degree
- Travel
- Organisational skills
- Free parking
Quick apply
3d
Patient Workflow Administrator
Willow |Tree Family Doctors —London
- £25,350 - £27,378 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
10d
Senior Patient Administrator
Circle Health Group —Harrow
- Up to £27,401.60 a year
- Full-time
- Hospital
- Microsoft Office
- Administrative experience
- Employee discount
- Life insurance
Senior Administrator
North West Surrey Integrated Services —Ashford
- £15.79 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Store discount
- Work from home
Quick apply
Client Administrator UK (On Call, Full-Time)
Telemedicine Clinic —Reading
- Weekend availability
- Microsoft Excel
- English
- IT
Senior Receptionist/Administrator (Patient Services Team)
Merrow Park Surgery —Guildford
- £13.00 - £14.50 an hour
- Part-time
- Administrative experience
- Office experience
- Free parking
- Health & wellbeing programme
Quick apply
6d
Radiology Receptionist
Frimley Health NHS Foundation Trust —Aldershot
- £26,618 a year
- Full-time
- Hospital
- Travel
- Leadership
2d
Microsoft 365 Specialist
Ashford and St. Peter's Hospitals NHS Foundation Trust —Chertsey
- £41,957 - £50,387 a year
- Full-time
- SharePoint
- Employee discount
8d
Senior HR Administrator
Fitzrovia Hospital —London
- £30,000 - £35,000 a year
- Full-time
- Hospital
- Microsoft Office
- Human resources
- Annual leave
- Sick pay
Quick apply
9d
Patient Service Advisor (GP Practice)
Practice Plus Group IUC —London
- £26,476 a year
- GP surgery experience
- Administrative experience
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Practice Operations Manager
Francis Grove Surgery —London
- From £40,000 a year
- Full-time
- Management
- Customer service
- GP surgery experience
- Health & wellbeing programme
- Annual leave
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Systems Administrator
Random42 Ltd —Marylebone
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Life insurance
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ServiceNow Administrator ( UK & Ireland )
Uniphar PLC —Middlesex
- Scripting
- Communication skills
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Implementation Manager
Heidi —London
- Full-time
- AI
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Wawa Fertility —London
- Hybrid work
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Primary Care Workflow (Docman) Administrator
Farnham Road Practice —Slough
Process incoming clinical correspondence (letters, discharge summaries, referral responses, results, safeguarding alerts) via the Docman workflow system in a…
£16 an hour
Quick apply
3d

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Primary Care Workflow (Docman) Administrator

Farnham Road Practice
Slough

Quick apply

Job details

Permanent | Full-time
£16 an hour
3 days ago

Benefits

Free parking

Qualifications

Primary care
Foundation degree
Numeracy
Organisational skills
IT
NVQ
Document management systems

Full job description

Overview

Would you like to join our friendly and resolute team of clinicians and non-clinicians at a large NHS general practice based in Slough, Berkshire?

We are seeking to appoint one motivated and enthusiastic individual with understanding of clinical terminology and coding systems experience to join our Clinical Administration team within the practice as an experienced Workflow (Docman) Administrator. We offer, in addition to your salary, a good benefits package, as well as the opportunity to work in a supportive and collaborative environment with a diverse committed workforce from different ethnic backgrounds which helps to ensure the quality of our services to our patients are to a high standard.

About the Practice

Farnham Road Medical Group (FRMG) is an outstanding large training GP practice that is approved by NHS England (Health Education England). With four clinical sites based in Slough, we now have a team of over 100 people looking after 38,730 patients. The practice is committed to innovation in providing high quality health care for our patients and a protected working and learning environment for our staff. Our team includes pharmacists, nurses, Physician Assistants, paramedics, MSK practitioners, Mental Health Practitioners, social prescribers, and care coordinators as well as GPs and a large Patient Services team. This resolute team provides an evolving healthcare and medical service to meet the varying needs of our patients and, in turn, provides what we believe is a sustainable model of modern General Practice. We have expanded our expertise and have transformed how we provide medical services to Slough’s diverse population.

We have an overarching vision of ‘Caring for patients and valuing our people’ and providing services that tailor to their needs. We strive to achieve through brilliant leadership, teamwork, communication, problem-sharing and solving, training, education, and continued development.

Duties

To ensure that all clinical correspondence is scanned, coded, work flowed and actioned in a timely manner in line with practice protocols, safeguarding patients’ safety and supporting high-quality clinical care.
Process incoming clinical correspondence (letters, discharge summaries, referral responses, results, safeguarding alerts) via the Docman workflow system in a timely and accurate manner.
Scan, upload, and index documents into the clinical system (EMISWeb) ensuring correct patient matching and document type classification.
Code clinical information accurately using appropriate Read/SNOMED CT codes in line with practice and national coding standards.
Workflow documents to the correct clinician or team for review and action, escalating urgent or safeguarding-related correspondence immediately in line with practice protocol.
Monitor outstanding workflow tasks and follow up on overdue items to ensure timely completion and avoid patient safety risks.
Maintain accurate audit trails of document handling in accordance with information governance and CQC requirements.
Liaise with hospitals, community services, and other healthcare providers to resolve queries relating to correspondence or missing information.
Support the practice's compliance with UK GDPR and the Data Protection Act 2018 in the handling of confidential patient information.
Identify and report any workflow backlogs, system issues, or process inefficiencies to the Practice Manager.
Assist with the training and support of new staff in relation to Docman workflow processes as required.
Undertake other administrative duties as reasonably required to support the practice team.

Qualifications

Previous administrative, ideally within a healthcare or NHS Primary care settings.
Experience of clinical coding (Read codes/SNOMED CT), and knowledge of NHS primary care structures and terminology (e.g., QOF, referral, e-Referral Service).
Experience using clinical or document management systems (e.g., Docman, EMIS, Anima or any other documents workflow system) or willingness to undertake training.
Excellent attention to detail and accuracy when handling clinical information.
Ability to work independently and as part of a multidisciplinary team to perform effectively under pressure with diligence skills.
Good understanding of, and commitment to patient confidentiality and information governance.
Strong organisational skills with the ability to prioritise a high volume of tasks and meet deadlines.
Be initiative-taking with excellent timekeeping.
Competent IT skills and exceptional knowledge of Microsoft Package.
Good standard of literacy and numeracy.
Previous experience specially using Docman workflow software is desirable.

Professional Qualifications

Level 5 qualification (i.e. Diploma of higher education, Diploma of further education Foundation degree, Higher National Diploma or equivalent professional experience.
NVQ/QCF in Business Administration or equivalent.

You will be a member of the Clinical Administration Team of twenty-two staff within the Practice and be a part of the wider Practice team and support the delivery of the Practice’s ambitions to deliver care of the highest quality and safety. You will be responsible for the efficient and accurate processing of incoming clinical correspondence and documents through the practice’s electronic document management system (Docman). You will be based at Farnham Practice but would be expected to travel to our other locations within Slough, to provide an efficient service to ensure the smooth and efficient running of the Clinical Administration department within the practice. The job description, Person Specification, and benefits package for the role are attached.

Pay: £16.00 per hour

Benefits:

Free parking

Work Location: In person

Quick apply

Refine Your Search

patient workflow administrator jobs in maidenhead, brk

Primary Care Workflow (Docman) Administrator

Patient Workflow Administrator

Senior Patient Administrator

Senior Administrator

Client Administrator UK (On Call, Full-Time)

Senior Receptionist/Administrator (Patient Services Team)

Radiology Receptionist

Microsoft 365 Specialist

Senior HR Administrator

Patient Service Advisor (GP Practice)

Practice Operations Manager

Systems Administrator

ServiceNow Administrator ( UK & Ireland )

Implementation Manager

Account Executive

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