Call center Work, Jobs in Mansfield, Ntt (with Salaries)

Customer Service Advisor
NAPIT —Mansfield
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
11d
Emergency Medical Advisor (999 Call Handler - Nottingham)
East Midlands Ambulance Service NHS Trust —Nottingham
- £25,760 - £31,157 a year
- Overtime
- Computer literacy
- Mentoring
- Computer skills
- Annual leave
- Employee assistance programme
1d
Inbound Customer Service Advisor (Emergency Support Line)
ant marketing —Sheffield
- £13 an hour
- Computer literacy
- Data entry
- Communication skills
- Paid training
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Nottingham
- £3,800 a month
- Full-time
Quick apply
Telephone Collector
Bristow and Sutor Group —Sheffield
- £24,785 - £30,000 a year
- Full-time
- Computer literacy
- Data entry
- In-person
- Free parking
- Employee assistance programme
Quick apply
Telesales Agent appointment setting
Umetv Media —Newark-on-Trent
- £12.71 an hour
- Weekend availability
- Salesforce
- No experience needed
- In-person
Quick apply
12d
Call Centre Operators
Viterra —Eastwood
- Weekend availability
- Communication skills
Outbound B2B Appointment Setter - Insurance
ant marketing —Sheffield
- £12.71 an hour
- Full-time
- English
- Communication skills
Quick apply
Telesales & Sales Order Processor
The Bakewell Bakery —Bakewell
- £26,500 a year
- Full-time
- Microsoft Office
- Bakery
- Organisational skills
- Free parking
- Employee discount
Quick apply
Claims Assessor (Customer Service)
Aviva —Sheffield
- £25,100 - £33,886 a year
- Part-time
- Financial services
- Communication skills
- Employee discount
9d
Customer Service Advisor
Derby City Council —Derby
- £25,583 - £25,989 a year
- Full-time
- Computer skills
Customer Service Assistant
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Computer literacy
- Salesforce
- Organisational skills
3d
Contact Centre Agent
Veezu —Sheffield
- Full-time
- Continuous improvement
- Computer skills
- Communication skills
Call Centre Sales Specialist
Gallagher —Nottingham
- £25,000 a year
- Full-time
- Communication skills
Telesales Executive
Biffa Waste Services —Barlborough
- £24,200 a year
- Full-time
- CRM software
- Business development
- Organisational skills
Quick apply
Customer Service Advisor
Aon Corporation —Sheffield
- Monday to Friday
- No experience needed
- Communication skills
- School
Operations Support Advisor
Newmedica —Nottingham
- Up to £28,000 a year
- Weekend availability
- Hybrid work
- Communication skills
- Annual leave
Quick apply
4d
Outbound Telephone Sales Advisor
Currys —Loughborough
- £26,561.60 a year
- Full-time
- Communication skills
- Employee discount
5d
Customer Liaison Officer
Network Plus —Alfreton
- Management
- Leadership
- Communication skills
Quick apply
Entry Level - Sales Executive
Verisure Services (UK) Limited —Arnold
- Full-time
- Communication skills
Quick apply

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call center jobs near mansfield, ntt

Customer Service Advisor

NAPIT -
Mansfield

Apply Now

Job details

Full-time
11 days ago

Qualifications

Live chat
Microsoft Word
CRM software
Customer service call handling
Driving Licence
Microsoft Outlook
Inbound customer enquiry call handling
Complaint handling
Customer interaction
Outbound calling
Application support
Communication skills

Full job description

Department: Customer Services

Responsible to: Customer Service Manager

Location: Mansfield

Hours: 37 hours per week, Monday to Friday

Working at NAPIT

Formed as a Trade Association in 1992, NAPIT has grown significantly since then, but the Trade Association values of Superior Customer Service, Integrity, Teamwork, Compliance, Innovation, and commitment to employees remain at the heart of the NAPIT Group.

NAPIT maintains a friendly, common-sense approach to competence with a continued focus on raising standards and safety within the building services sector. It’s our culture that has enabled us to grow significantly since the organisation was founded.

Based in Pleasley Vale’s historic stone mills, it is a truly unique environment to work in. Historic meets modern with NAPIT training facilities also based in the mills, including our Centre of Excellence for Low Carbon Technologies, focusing on training tradespeople on the technology of the future.

Join the NAPIT team during this exciting, continued period of growth and help build further success for the future.

The Role

NAPIT are looking for a motivated person who enjoys providing a high level of customer service and supporting customers via inbound call, chat and email channels.

The Customer Services Team are a front-line service for NAPIT’s customers as well as members of the public and external agencies, receiving high volumes of calls on a variety of areas and subjects, including receipt of complaints.

We pride ourselves on a team who deliver an excellent customer experience and help maintain our positive Net Promoter Score. You will work closely with all teams across the NAPIT Group of companies. The role will be fast paced and varied, which requires you to maintain a good level of knowledge about NAPIT’s policies and procedures as well as various industry information.

Key Responsibilities
Handle direct Customer Service calls (inbound and outbound), and email for all areas of NAPIT service from customers, consumers, and other agencies.
Provide frontline customer support for other NAPIT departments, forwarding calls and emails to the applicable business area, including overflow calls during busy periods.
Give basic support for NAPIT software, applications, and notification systems.
Process TPC notifications.
Handle reports of NAPIT non-recognition.
Deal with online chats from members and members of the public.
Who Are We Looking For?
Previous Customer Service work experience required, ideally in an office environment.
Professional, articulate, and confident with excellent verbal and written communication skills.
Confident to make and receive telephone calls internally and externally in a professional and friendly manner.
Ability to work effectively with customers and team members, whilst being self-sufficient and motivated.
Must be proficient in using a variety of software including CRM systems and Microsoft products (particularly Word and Outlook).
Willingness to embrace new working practices with the ability to learn quickly.
Electrical Industry or membership organisation knowledge & experience (desirable).
Full UK driving licence due to office location having no public transport routes.
Able to provide a minimum of two contactable references.
Why Join NAPIT?
Join an established Trade Association that has been supporting the building services sector since 1992.
Become part of a team focused on delivering superior customer service and maintaining high industry standards.
Work in the unique surroundings of Pleasley Vale’s historic stone mills.
Be part of NAPIT’s continued growth and help contribute to the organisation’s future success.
Work alongside teams across the NAPIT Group in a varied and fast-paced role.

Apply Now

Refine Your Search

call center jobs in mansfield, ntt

Customer Service Advisor

Emergency Medical Advisor (999 Call Handler - Nottingham)

Inbound Customer Service Advisor (Emergency Support Line)

JUNIOR SALES CONSULTANT

Telephone Collector

Telesales Agent appointment setting

Call Centre Operators

Outbound B2B Appointment Setter - Insurance

Telesales & Sales Order Processor

Claims Assessor (Customer Service)

Customer Service Advisor

Customer Service Assistant

Contact Centre Agent

Call Centre Sales Specialist

Telesales Executive

Customer Service Advisor

Operations Support Advisor

Outbound Telephone Sales Advisor

Customer Liaison Officer

Entry Level - Sales Executive

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