Software Work, Jobs in Mansfield, Ntt (with Salaries)

Systems Administrator
Thrive —Mansfield
- Full-time
- Hybrid work
- Continuous improvement
- SharePoint
- Leadership
Quick apply
7d
Software Developer - C# | 3D Graphics | AR | AI.
Modacity Limited —Sheffield
- £30,000 - £80,000 a year
- Full-time
- Hybrid work
- AI
- Flexible schedule
Quick apply
Software Developer - Sectra Medical
Sectra AB —Mansfield
- English
- Analysis skills
- Software development
Software Engineer
Commify —Nottingham
- £45,000 - £55,000 a year
- Hybrid work
- AI
- Communication skills
- Annual leave
Quick apply
12d
Software Engineer
ZOO Digital Group plc. —Sheffield
- £42,000 a year
- Hybrid work
- Scripting
Quick apply
Graduate Web Developer, AI & Digital Platforms Intern
NDA Foundation —Nottingham
- £24,785 - £27,000 a year
- Full-time
- CRM software
- JavaScript
- No degree
Quick apply
1d
IT Support Technician
AvantiGas —Chesterfield
- Travel
- Communication skills
5d
IT Support Technician
iZan Business Solutions —Newark-on-Trent
- £24,000 - £29,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- English
- Free parking
- Annual leave
Quick apply
12d
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Maintenance
- Work from home
Quick apply
Staff Software Engineer - React, Typescript
Experian —Nottingham
- Full-time
- Hybrid work
- Mentoring
- AI
- Annual leave
Quick apply
Systems Development Officer
Mansfield District Council —Mansfield
- £28,598 - £33,699 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
4d
Software Developer
Almac Group —Loughborough
- Full-time
- Hybrid work
- Computer Science
5d
IT Support & Administration Engineer
Natural Innovations —Beeston
- ERP systems
- Communication skills
Quick apply
13d
Software Engineer II
Cadence Design Systems —Nottingham
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
- Employee stock purchase plan
- Life insurance
14d
Lead Software Development Engineer - Services
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Leadership
Desktop Support Analyst
Brightwell —Chesterfield
- Analysis skills
- Travel
- Computer networking
- Free parking
- Employee assistance programme
Staff Software Engineer - Back End
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Java
- Mentoring
- Training & development
Senior Software Engineer
Commify —Nottingham
- £60,000 - £70,000 a year
- Hybrid work
- Mentoring
- Agile
- AI
- Annual leave
Quick apply
12d
Junior IT Operations Engineer (12m FTC)
UniHomes —Sheffield
- £25,878 a year
- Full-time
- Computer Science
- Bachelor's degree
- Employee discount
- Referral programme
Quick apply
11d
Staff Software Engineer - React, Typescript
Experian Information Solutions —Nottingham
- Full-time
- Hybrid work
- Mentoring
- AI
- Annual leave

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Systems Administrator

Thrive -
Mansfield

Quick apply

Job details

Full-time
7 days ago

Qualifications

Microsoft Windows Server
Live chat
Technical troubleshooting
Incident management
Client engagement
Incident queue management
Ticket management
Incident documentation
Microsoft Exchange
Network infrastructure
Service restoration
Continuous improvement
CompTIA Network+
Technical support incident logging
SharePoint
Technical writing
IP networking
Customer interaction
IT incident logging
Root cause analysis
Leadership
Incident log maintenance
Communication skills
PowerShell scripting
PowerShell
CompTIA A+
Intune
Time management
Help desk

Full job description

About us:

Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!

Position Overview

System Administrators provide remote support across diverse, multi-tenant environments, handling escalated incidents and complex service requests. The role involves advanced troubleshooting, implementing changes, coordinating with other teams, and serving as an escalation point for engineers within the team, while maintaining clear client communication. Thrive seeks technically proficient professionals with strong verbal and written skills, a desire to learn across all aspects of IT, and the ability to thrive in a fast-paced, collaborative environment with broad technical exposure and opportunities for growth.

Responsibilities

Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
Perform secondary response and advanced troubleshooting of escalated customer issues, addressing single-user and system-impacting incidents while accurately documenting all actions in Thrive’s tools.
Analyze and document unfamiliar client server, workstation, and network environments to determine the fastest and most effective path to incident resolution.
Support and troubleshoot diverse computing environments across a wide range of business clients.
Perform rapid root-cause analysis of workstation-, server-, and network-level incidents, including complex and escalated issues.
Troubleshoot and resolve high-level workstation, server, and network incidents independently, following Thrive’s standard operating procedures and best practices.
Utilize appropriate software utilities and vendor- or application-specific tools to achieve timely resolution of customer incidents.
Set and manage client expectations throughout the troubleshooting process, providing appropriate updates, next steps, and demonstrating the correct level of urgency.
Communicate troubleshooting actions and resolutions clearly, using technical or non-technical language appropriate to the audience.
Provide guidance to clients on applications, Thrive best practices, and general infrastructure standards.
Develop, document, and help implement client standards based on Thrive best practices; evaluate client environments and identify opportunities for improvement.
Identify recurring issues and contribute to permanent resolutions through problem management and continuous improvement initiatives.
Review client environments for security best practices, proactively identifying risks and participating in change management activities.
Monitor and manage escalated service tasks, ensuring proper prioritization, documentation, and escalation.
Provide escalated support, mentoring, and technical leadership to other engineers, collaborating with team leadership to improve service delivery.

Requirements

3–5 years in IT support/operations, including MSP or multi-tenant experience.
Deep experience with Windows Server, Active Directory, Azure AD/Entra, Exchange/M365 admin, Intune, and SharePoint.
Competent in networking (Layer 2/3, VLANs, DHCP/DNS, NAT, site-to-site VPNs).
Experience with endpoint security (EDR/AV), backup/DR, patch management.
Proficient with PowerShell scripting and automation.
Strong incident management, change control, and documentation.
Excellent written and verbal communication, documentation, and time-management skills.
Ability to work independently and collaboratively in a team environment.
Availability to work after hours or participate in on-call rotations as required.
Excellent customer service skills

Optional Qualifications:

Willingness to visit nearby client sites when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications

CompTIA Network+ / A+
Microsoft Certified: Azure Administrator (AZ-104) or Microsoft 365 Administrator (MS-102)
ITIL v4 Foundation (modules).

Quick apply

Refine Your Search

software jobs in mansfield, ntt

Systems Administrator

Software Developer - C# | 3D Graphics | AR | AI.

Software Developer - Sectra Medical

Software Engineer

Software Engineer

Graduate Web Developer, AI & Digital Platforms Intern

IT Support Technician

IT Support Technician

Desktop Support Engineer

Staff Software Engineer - React, Typescript

Systems Development Officer

Software Developer

IT Support & Administration Engineer

Software Engineer II

Lead Software Development Engineer - Services

Desktop Support Analyst

Staff Software Engineer - Back End

Senior Software Engineer

Junior IT Operations Engineer (12m FTC)

Staff Software Engineer - React, Typescript

I want to receive the latest job alerts for software in mansfield, ntt

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