Site agent Work, Jobs in Marfleet, Ery (with Salaries)

Delivery Station Liaison Agent
Amazon UK Services Ltd. —Kingston upon Hull
- Full-time
- Customer service
- English
- Administrative experience
Customer Operations Agent - Quay (2080)
GBHUL - POF - North Sea Ferries Limited - Hull —Kingston upon Hull
- Full-time
- Customer service
- Communication skills
Quick apply
Credit & Collections Officer
Bond International —Pocklington
- Up to £28,200 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
Call Centre Agent
Wescot Credit Services —Kingston upon Hull
- From £26,500.76 a year
- Rotating shift
- Hybrid work
- IT
- Employee assistance programme
- Employee discount
6d
Customer Experience Agent
Connexin Ltd —Kingston upon Hull
- Full-time
- Customer service
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Site Agent
enable-infrastructure —Grimsby
- £40,000 - £65,000 a year
- Civil engineering
- Engineering
- Microsoft Office
Quick apply
Chemical Cleaning Operative - Head Office - Elsham
Altrad —Immingham
- £13.14 an hour
- Weekend availability
- Driving
- Communication skills
Quick apply
Rural Surveyor
Cranswicks Chartered Surveyors, Land & Estate Agents —Bridlington
- Part-time
- Hybrid work
- Free parking
Quick apply
Flooring/Carpet Estimator
East Yorkshire Carpet & Bed Ltd —Kingston upon Hull
- From £30,000 a year
- Full-time
- Sales
- Maths
- Driving
- Employee discount
Quick apply
4d
Assistant Mooring Master
Phillips 66 —South Killingholme
- Communication skills
2d
Operations Assistant
Henry's Sports Bar & The Doghouse Pub —Brigg
- £14.50 an hour
- Weekend availability
- Hospitality
- Bar
- Management
- Free parking
Quick apply
Site Engineer
Spencer Group —Kingston upon Hull
- AutoCAD
- Civil engineering
- Engineering
Site Engineer
Dragados —Immingham
- Full-time
- Project management
- No degree
Quick apply
Machine Operator
CANPACK UK Ltd —Scunthorpe
- £12.91 an hour
- Full-time
- Free parking
- Annual leave
Quick apply
3d
Data Engineer
Tevalis —Kingston upon Hull
- Up to £70,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
- Free parking
- Employee assistance programme
Quick apply

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Delivery Station Liaison Agent

Amazon UK Services Ltd. -
Kingston upon Hull

Apply Now

Job details

Full-time

Qualifications

Customer service
Supply chain
Logistics
English
Administrative experience

Full job description

DESCRIPTION

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.

Working hours: Wednesday to Saturday 10:00 AM - 8:45 PM

Key job responsibilities

Place outbound calls to customers
Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
Keep daily, weekly and monthly records of progress with customer queries
Follow Standard Operating Procedures and keep customer data secure
Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

Working hours: Sunday to Wednesday 10:00 AM - 8:45 PM

About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can’t find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.

DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.

BASIC QUALIFICATIONS

Experience in relevant phone or email customer service
Relevant experience in an administrative support role involving collaboration with internal or external teams
Relevant experience of solving problems whether related to customer queries or internal process issues
Advanced proficiency in English (C1 Common European Framework of Reference, CEFR).

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in communicating with senior colleagues
Professional experience in a fast-paced environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

site agent jobs in marfleet, ery

Delivery Station Liaison Agent

Customer Operations Agent - Quay (2080)

Credit & Collections Officer

Call Centre Agent

Customer Experience Agent

Site Agent

Chemical Cleaning Operative - Head Office - Elsham

Rural Surveyor

Flooring/Carpet Estimator

Assistant Mooring Master

Operations Assistant

Site Engineer

Site Engineer

Machine Operator

Data Engineer

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