Service coordinator Work, Jobs in Margate, Ken (with Salaries)

Customer Service Coordinator
Charles River Laboratories —Margate
- From £26,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Writing skills
- Free parking
2d
Facilities & Maintenance Coordinator
Maxro management limited —Deal
- From £15 an hour
- Part-time
- Hybrid work
- Computer literacy
- Supervising experience
Quick apply
6d
Health and Safety Advisor
Integrated Service Solutions Ltd —Canterbury
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
7d
Activities Coordinator
Sandmere Care Home —Margate
- £12.93 an hour
- Part-time
- Communication skills
- Annual leave
Quick apply
10d
Dementia Co-ordinator Team Leader
AGE UK HERNE BAY AND WHITSTABLE —Herne Bay
- Up to £30,206 a year
- Full-time
- Management
- Supervising experience
- Travel
- Free parking
- Annual leave
Quick apply
7d
Health and Social Care Coordinator
Kent Community Health NHS Foundation Trust —Herne Bay
- £28,392 - £31,157 a year
- Part-time
- Case management
- Organisational skills
- Communication skills
6d
Peer Mentor Coordinator
Change Grow Live —Eastchurch
- £28,557.79 - £32,802.41 a year
- Remote
- Annual leave
- Employee discount
13d
Wedding Coordinator
Betteshanger Country Park —Deal
- £12.71 - £15.00 an hour
- Weekend availability
- Customer service
- Organisational skills
- In-person
- Free parking
Quick apply
2d
Team Member (Stock)
NEXT —Canterbury
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
9d
Facilities Coordinator
Getlink —Folkestone
- £30,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
Quick apply
Quality Assurance Coordinator
Megger —Dover
- Full-time
- Microsoft Word
- Continuous improvement
- Communication skills
10d
Personal Assistant & Team Coordinator
Burgess Hodgson —Canterbury
- Full-time
- CRM software
- Microsoft Outlook
- Administrative experience
Carers Service Coordinator (Maternity Cover)
Carers' Support East Kent —Whitstable
- £25,884 a year
- Hybrid work
- Travel
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Permit Coordinator
Metro Traffic Services Ltd —Dover
- From £26,000 a year
- Full-time
- Computer literacy
- Organisational skills
- SharePoint
- Free parking
Quick apply
19h
Proposals Coordinator
Morris and Spottiswood —Canterbury
- Full-time
- Hybrid work
- Continuous improvement
- Contracts
- Communication skills
Quick apply
21h
Activities Coordinator, Deal Kent
Nellsar Careers —Deal
- £13 an hour
- Part-time
- Paid training
- Annual leave
Quick apply
Team Member (Delivery)
NEXT —Dover
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
12h

More jobs to discover

Find similar jobs that you might be interested in.

Facilities & Maintenance Coordinator
Maxro management limited —Deal
A full UK driving licence is required. Confident communicating by telephone and email. Communicating with clients, contractors and colleagues by telephone and…
From £15 an hour
Quick apply
6d
Facilities Coordinator
Getlink —Folkestone
Assisting with the day-to-day management and administration of the site and health & safety activities. Management of office access system.
£30,000 a year
Quick apply

I want to receive the latest job alerts for service coordinator in margate, ken

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Coordinator

Charles River Laboratories -
Margate

Apply Now

Job details

Permanent | Full-time
From £26,500 a year
2 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Microsoft Word
Import/export documentation
Computer literacy
Stakeholder liaison
Writing skills
Internal department liaison
Quality management
Complaint handling
Continuous improvement
Staff training
Data entry
NVQ
Customer interaction
FDA regulations
Time management

Full job description

For nearly 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Customer Service Coordinator

Do you have a passion for delivering excellent customer service?

Have you got the desire to improve health and lives?

Charles River Laboratories are excited to be recruiting for a Customer Service Coordinator to join our Margate site on a permanent basis. During training, there is expectation for the incumbent to be onsite 5 days/week. Once training has been completed, the role will become a hybrid role with travel to site expected 2/3 days a week.

In this role, you’ll be providing dependable and professional customer service to our client base. Daily tasks include: responding to product enquiries and efficient order co-ordination and processing.

What you’ll be doing:

Act as the main point of contact for customer enquiries and orders. Maintain and develop the quality of services offered to customers.
Enter product orders, including changes to existing orders; issue Customer Alerts, record Lost Orders and send order confirmations as required.
Validate accuracy of entered orders.
Accurately communicate price quotations, product availability, product information and delivery schedules in a timely manner.
Liaise with other departments as and when necessary to effectively process orders and satisfy customer requirements.
Resolve problems; document and respond to customer complaints. Follow up complaints to ensure that customer expectations are satisfied.
Record new business opportunities using the appropriate databases.
Follow, deal with or route appropriately any queries received.
Ensure that the correct documentation and permissions are obtained for imports and exports in a timely manner.
Monitor and report on quality of services.
Contribute to continuous improvement.
Assist with training of new Customer Service Representatives and Administrative Support on order entry and department procedures.
Promote good work practices and enhance working relationships.
Attend regular team meetings.
Contribute to the maintenance and document an efficient Quality Management System.
Ensure that all Health and Safety regulations are adhered to, liaising with the H&S officer where appropriate.
Carry out other reasonable duties that may or may not be related to the job as requested by the management.

Candidate Profile

Education and Experience:

Minimum of A Level qualification (English and Maths preferred) or equivalent.
A further Customer Service accreditation (eg, NVQ in Customer Service or similar) is advantageous
Demonstrable industry-led experience in an office base customer service role, working with external clients and customers is essential.

Skills:

Ability to communicate fluently at all levels, both verbally and in writing, and both within the organisation and with customers across different mediums – email, phone, Teams.
Able to effectively work in a busy environment to tight deadlines and can utilize excellent time management skills to prioritise tasks.
IT literacy (must be proficient in the use of windows-based software, particularly word and excel) with ability to use various databases and pick up these skills quickly.
Ability to work on own initiative as well as part of a team with capacity of assimilating and digesting a large variety of related technical data.
Strong interpersonal skills, able to build and foster working relationships across different teams, always maintaining a high level of professionalism.

Candidates must be able to travel to our Margate site.

All applicants must have full and permanent Right to Work in the UK, as we cannot provide sponsorship for this role now or in the future.

The salary range for the role is £26,500+/annum + bonus + benefits. Please note that the salary varies within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.

Benefits: Life assurance, bonus, private health care, career development, training opportunities, free onsite parking, subsidised staff room, pay for participation on volunteer days, on-site team building, charity fundraising days, employee engagement programs.

Pension plan: 1st year employee -Company contribution 5% - Employee 4%, After three years: Company contribution 9%

Holidays - 34 Days including Public holidays

If you are highly motivated and possess the skill set required, we would love to hear from you.

About Research Models & Services
Fundamental to basic research and discovery is the use of in vivo models to help identify disease targets and determine potential biological pathways that regulate the condition. As the world’s leader in the production and distribution of the highest quality research animal, with 1 out of 2 animal models produced for preclinical research globally, we understand the importance of this step. With seven decades of experience, our expertise is unmatched, allowing us to provide you with the perfect model, including disease-specific and preconditioned options, for basic research and beyond.

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.

At Charles River Laboratories, we recognize and recruit all talent. We are a company committed to fostering a sense of belonging and work daily in this direction.

235670

Apply Now

Refine Your Search

service coordinator jobs in margate, ken

Customer Service Coordinator

Facilities & Maintenance Coordinator

Health and Safety Advisor

Activities Coordinator

Dementia Co-ordinator Team Leader

Health and Social Care Coordinator

Peer Mentor Coordinator

Wedding Coordinator

Team Member (Stock)

Facilities Coordinator

Quality Assurance Coordinator

Personal Assistant & Team Coordinator

Carers Service Coordinator (Maternity Cover)

Permit Coordinator

Proposals Coordinator

Activities Coordinator, Deal Kent

Team Member (Delivery)

More jobs to discover

I want to receive the latest job alerts for service coordinator in margate, ken

Explore jobs in more locations

Customer Service Coordinator

Candidate Profile

Jobseeker tools

Employer Tools

Browse

Stay Connected