Service desk Work, Jobs in Mendlesham, Sfk (with Salaries)

Facilities Helpdesk Operative
Sec2 Security Limited —Bury St. Edmunds
- From £26,624 a year
- Full-time
- CRM software
- Microsoft Outlook
- Windows
- Health & wellbeing programme
Quick apply
Service Manager Assistant
Snelling Business Systems —Wymondham
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
2d
Hire and Sales Coordinator
GAP Group —Bury St. Edmunds
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Service Desk Analyst
Care UK —Colchester
- IT
5d
Front Desk Administrator
Ladgov Corporation —Brandon
- Full-time
- Customer service
- Military
- Administrative experience
Quick apply

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service desk jobs near mendlesham, sfk

Facilities Helpdesk Operative

Sec2 Security Limited
Bury St. Edmunds

Quick apply

Job details

Permanent | Full-time
From £26,624 a year

Benefits

Health & wellbeing programme
Free flu jabs
On-site parking

Qualifications

Microsoft Windows Server
CRM software
Microsoft Outlook
GCSE
Windows
IT
Communication skills
Help desk

Full job description

Due to continued growth, we are looking for an experienced Facilities Helpdesk Operative to join our busy and friendly office, providing support to our Facilities Helpdesk and Sales Support team. We will only accept applicants with at least 1 year experience of helpdesk and scheduling backgrounds.

You will be responsible for assisting in the following duties but not restricted to:

Responding to incoming calls and emails
Logging service calls and sales orders
Forwarding Job details to the technical engineers
Scheduling engineers work stream portal
Liaising with clients, subcontractors and engineers efficiently
Ensuring works are completed in the relevant time frames
Maintaining the day-to-day operational requirements, whilst providing a high level of customer service
Any other ad hoc administrative duties requested / works issued by Managers & Directors

This is a busy and diverse role for an experienced service desk specialist and would suit an applicant with excellent communication skills, attention to detail and confidence of ownership of day to day tasks.

A good understanding of general Windows based operating programs, such as Word, Excel and Outlook would be required. Knowledge of Verisae and Customer Relationship Management software would be advantageous, but not essential, as full training will be provided.

This is an excellent opportunity to join a growing company, offering the correct applicant an opportunity of ongoing career growth.

We are an equal opportunities employer and welcome application from all backgrounds. We are committed to fair and inclusive recruitment practices.

Hours are 8.30 am to 5.30 pm Monday to Friday

Job Types: Full-time, Permanent

Salary dependent on experience and age.

Job Types: Full-time, Permanent

Pay: From £26,624.00 per year

Benefits:

Free flu jabs
Health & wellbeing programme
On-site parking

Ability to commute/relocate:

Bury St. Edmunds IP32 7BX: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (required)

Experience:

Helpdesk / Call Centre : 2 years (required)

Work Location: In person

Quick apply

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service desk jobs in mendlesham, sfk

Facilities Helpdesk Operative

Service Manager Assistant

Hire and Sales Coordinator

Service Desk Analyst

Front Desk Administrator

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