On call Work, Jobs in Minstead, Ham (with Salaries)

Customer Services Officer (Housing)
New Forest District Council —Lyndhurst
- £27,939 - £30,372 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
14d
Customer Service Team Member - Part Time Evenings
Starling —Southampton
- £18,666 - £28,000 a year
- Part-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
11d
Customer Services Operator - 4 months FTC
Appello —New Milton
- £12.81 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
6d
School Administrator/Receptionist
Zero Corp —Southampton
- £16.73 - £18.00 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Housekeeper
New Forest Nursing Home —Lyndhurst
- £12.71 an hour
- Part-time
- Nursing home
- Driving
- In-person
- Free parking
Quick apply
Part Time Sales Assistant
Almagrove Jewellers —Southampton
- From £12.71 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee discount
Quick apply
1d
Service Receptionist
Adams Morey —Southampton
- £29,500 - £30,000 a year
- Monday to Friday
- Customer service
- Front desk
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
5d
Customer Service and Retail Support
Socal89 Ltd —Southampton
- £13 an hour
- Full-time
- Customer service
- In-person
- School
Quick apply
Night Operative
New Forest Collection —Burley
- £13.68 an hour
- Part-time
- Front desk
- Resort
- Employee discount
Quick apply
Domestic House Cleaners
Time for You New Forest —New Forest
- £17 - £18 an hour
- Part-time
- Customer service
- Cooking
- Hotel
Quick apply
13d
Administrative Officer - 12 Month FTC
New Forest District Council —Lyndhurst
- £26,635 - £30,372 a year
- Part-time
- Hybrid work
- Employee assistance programme
- Employee discount
13d
Customer Service Advisor / Call Handler (30 hrs per week)
Agilico Workplace Technologies —Southampton
- Monday to Friday
- Customer service
- Administrative experience
- IT
- Employee assistance programme
Quick apply
Emergency Call Taker/Health Advisor
Isle of Wight NHS Trust —Newport
- £25,760 - £27,476 a year
- Full-time
- Employee discount
Care Home Receptionist
Allegra Care —Fordingbridge
- £13.50 an hour
- Part-time
- Customer service
- Front desk
- Computer skills
Quick apply
6d
Customer Service Representative
HSBC Global Services Limited —Fareham
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Free parking
- Annual leave
Receptionist
Spire Healthcare —Southampton
- Weekend availability
- Microsoft Outlook
- Customer service
- Communication skills
- Free parking
- Annual leave
Telesales Agent
Learn Play Nexus Limited —Southampton
- From £12.71 an hour
- Part-time
- CRM software
- Sales
- English
- Free parking
Quick apply
4d
Customer Service Agent
Plata —Southampton
- From £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
Quick apply
Entry Level Sales Executive *All Training Provided*
Kynex —Fareham
- £26,000 - £40,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
6d
Customer Service Call Agent
Landmarc Support Services —Salisbury
- £26,394.34 a year
- Monday to Friday
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
1d

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on call jobs near minstead, ham

Customer Services Officer (Housing)

New Forest District Council -
Lyndhurst

Apply Now

Job details

Part-time
£27,939 - £30,372 a year
14 days ago

Benefits

Company pension
Employee assistance programme
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Administrative experience
Organisational skills
Communication skills

Full job description

Salary

27,939 - £30,372 p£er annum (pro rata)

Contractual hours

Basis

Part time

Region

South

Job category/type

Administration

Date posted

07/07/2026

Do you enjoy providing excellent customer service?

The Housing Resident Services dedicated Housing Support Hub is the first point of contact for our Housing residents for a range of Housing related issues. As part of a friendly and professional team you will be responsible for handling a wide range of calls from our residents, whilst supporting the wider Housing teams.

Enquiries are predominantly received by phone but also email and web contact, as well as from other departments within the Council. Team members are expected to have a good all-round knowledge of the service area(s) to be able to advise customers accordingly and ideally resolve as many enquiries as possible without the need to refer on to other departments.

In addition to call handling, functions include processing reactive maintenance requests, answering queries relating to Estate Management and other tenancy issues, taking payments for rent and dealing with rent arrears.

Looking for a challenge?

This is a challenging and diverse role that requires great ICT skills and the ability to quickly learn new systems. This is essential together with excellent communication skills in order to effectively liaise with residents, colleagues and other departments on a daily basis and manage sometimes challenging and upsetting calls. You will also possess very good organisational skills with the ability to prioritise different work activities to meet changing deadlines in a busy contact centre environment.

Hours:

This is a part time role for 24 hours per week.

Monday: 08:30 to 17:15 (8.25 hours with 30 minutes unpaid break)

Tuesday: 08.45 -17.15 (8 with 30 minutes unpaid break)

Friday: 08:30 to16:45 (7.75 30 minutes unpaid break)

The hours for this role are fixed as listed above. Due to the position being customer-facing and aligned with our telephone operating hours, there is no availability for flexible working.

What’s in it for you?

Benefits include:

£27,939 - £30,372 per annum (pro rata) Appointment will typically be made at the bottom of the scale. (Pay award pending).
23 –24 days leave (pro rata) plus an additional 5 days for 5 years local authority continuous service.
Local Government pension scheme
Employee Assistance Programme (free 24 hour legal, financial and personal advice for employees).
On site parking
Hybrid working (50% of hours office based).
24 Hours per week (Set hours)

About you

Although no formal qualification is required the successful candidate must have excellent Customer Service skills and telephone manner along with strong administrative skills. Experience of working in a similar Customer focused environment is essential.

Candidates should possess very good ICT skills in a range of software such as Microsoft Word, Outlook and Excel, and a knowledge of specialist software (such as CRM, Orchard, and Unit 4 Business World etc) would be an advantage. As the Council continue to work on develop our technology, systems and resource to meet the changing need of our residents a willingness and ability to adapt to ever changing technology is also important.

Please note, this post will be subject to a Basic DBS check.

About us

New Forest District Council directly manages over 5000 Council homes and provides both planned, cyclical and responsive maintenance and repairs service to our tenants through a large team of highly skilled trades people.

As one of the largest districts in the country, with 6 towns and a close relationship with neighbouring conurbations, the New Forest provides a supportive environment in which everyone who works for us can help drive our aims.

We believe that all our employees make a valuable contribution to the work of the council and that’s why we encourage a trusting and open culture where each employee is supported and respected equally. We also recognise the value of a highly motivated and engaged workforce, and we actively promote a good work/life balance.

If you're ambitious and passionate, are driven to deliver, and want to be part of our team, we welcome your application.

After reading the job description of what the role will involve, you feel you would like an informal chat about the role, please contact Emily Berry on 02380 285222.

Closing date: 23rd July

Estimated Interview Date: 12th August

Apply Now

Refine Your Search

on call jobs in minstead, ham

Customer Services Officer (Housing)

Customer Service Team Member - Part Time Evenings

Customer Services Operator - 4 months FTC

School Administrator/Receptionist

Housekeeper

Part Time Sales Assistant

Service Receptionist

Customer Service and Retail Support

Night Operative

Domestic House Cleaners

Administrative Officer - 12 Month FTC

Customer Service Advisor / Call Handler (30 hrs per week)

Emergency Call Taker/Health Advisor

Care Home Receptionist

Customer Service Representative

Receptionist

Telesales Agent

Customer Service Agent

Entry Level Sales Executive All Training Provided

Customer Service Call Agent

I want to receive the latest job alerts for on call in minstead, ham

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