Send plan Work, Jobs in Nantwich (with Salaries)

Front of House & Patient Co-ordinator
The Nantwich Clinic Ltd —Nantwich
- £26,436.80 - £29,580.00 a year
- Full-time
- Hospitality
- Organisational skills
- Front desk
- Free parking
- Store discount
Quick apply
12d
SEND Plan Writer
Cheshire East Council —Macclesfield
- £31,537 - £34,434 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Flexitime
12d
Sales Executive / Sales Representative / Construction Sales Executive
Graham Heath Construction —Nantwich
- £27,000 - £40,000 a year
- Full-time
- Sales
- English
- Business development
- Free parking
Quick apply
8d
Senior Placement Officer (SEND)
Cheshire East Council —Crewe
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- School
- Annual leave
- Employee assistance programme
Junior Project Manager – Renewable Energy
ClearVolt —Alderley Park
- £28,000 - £32,000 a year
- Full-time
- Engineering
- Microsoft Office
- Travel
Quick apply
8d
Nurture Teacher
Sporting Stars Academey —Stoke-on-Trent
- Up to £50,849 a year
- Full-time
- In-person
- School
- Teaching
- Free parking
- Referral programme
Quick apply
SEN Teaching Assistant
Verbatim Education —Chester
- £500 - £525 a week
- Full-time
- Experience working with individuals with disabilities
- Experience working with children
- In-person
Quick apply
4d
Family Support Coordinator
Family Focus Staffs —Stoke-on-Trent
- Up to £30,000 a year
- Experience working with children
- Bachelor's degree
- In-person
Quick apply
SEND Reform Project Manager - Fixed Term 2 Years
Warrington Borough Council —Warrington
- £53,460 - £56,748 a year
- Full-time
- English
- Project management
- Experience working with children
Brokerage Officer - SEND
Cheshire East Council —Crewe
- £28,598 - £31,022 a year
- Full-time
- Hybrid work
- English
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Senior Commissioning Manager - SEND
Cheshire East Council —Crewe
- £54,994 - £62,777 a year
- Full-time
- Hybrid work
- No degree
- Annual leave
- Flexitime
Service Manager - Placements and Quality Assurance
Cheshire East Council —Crewe
- £54,994 - £62,777 a year
- Full-time
- Hybrid work
- No degree
- Annual leave
- Employee assistance programme
SEND Commissioning Officer
Staffordshire County Council —Stafford
- £45,091 - £49,282 a year
- Full-time
- Hybrid work
- Communication skills
2d
Schools Advisor
Cheshire East Council —Macclesfield
- £41,771 - £48,072 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- School
- Annual leave
- Flexitime
10d
Children's Residential Support Worker
Prestige Adolescent Care & Education Ltd —Stoke-on-Trent
- £31,758 - £34,685 a year
- Full-time
- Experience working with children
- In-person
- Care plans
- Free parking
- Store discount
Quick apply
SEND Teacher
Keys Group —Knutsford
- £28,288 - £44,304 a year
- Full-time
- School
- Teaching
- Employee discount
- Referral programme
Quick apply
CRM Manager
Valentte —Winsford
- £40,000 - £60,000 a year
- Full-time
- CRM software
- Heavy lifting
- Analysis skills
- Work from home
- Employee discount
Quick apply
Senior People Business Partner - Working across The YES Trust North-West Region.
The YES Trust —Congleton
- £55,746 - £64,690 a year
- Full-time
- Data analysis skills
- Bachelor's degree
- Continuous improvement
- Free parking
- Employee discount
Quick apply
Drive Case Manager
Cheshire East Council —Macclesfield
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
10d
Prescribing Aesthetics Medical Practitioner
Dr Ed Robinson Aesthetics —Altrincham
- £40,000 - £53,000 a year
- Part-time
- Patient care
- Mentoring
- In-person
- Free parking
- Profit sharing
Quick apply
12d

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Front of House & Patient Co-ordinator

The Nantwich Clinic Ltd -
Nantwich

Quick apply

Job details

Permanent | Full-time | Part-time upon request
£26,436.80 - £29,580.00 a year
12 days ago

Benefits

Free parking
Store discount
Company events
Private medical insurance
Employee discount
On-site parking

Qualifications

Hospitality
Record keeping
Customer communication
Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Client communication
Patient service
Appointment booking and call handling
Medical reception and administration experience
Organisational skills
Front desk
Managing patient records
Communication skills
Office experience

Full job description

Pay: £26,436.80-£29,580.00 per year

Job Description:

THE NANTWICH CLINIC
Front of House & Patient Coordinator

Nantwich, Cheshire | Full-Time | Permanent

ABOUT THE NANTWICH CLINIC

The Nantwich Clinic is a premium, multi-specialty private clinic based in Stapeley, Nantwich.

We provide Physiotherapy & Rehabilitation, Podiatry, Audiology, Private GP Services, Aesthetics, Wellness, and advanced treatment technologies within one integrated clinic environment.

We are not a high-volume, transactional clinic.

Patients come to us because they want to feel genuinely looked after, guided properly, and confident they are in safe hands. The front of house team is central to creating that experience.

This is not a standard receptionist role.

We are looking for an experienced Front of House & Patient Coordinator who can confidently manage a busy clinic environment while maintaining calm, professionalism, warmth, and exceptional attention to detail.

THE ROLE

This role sits at the centre of the clinic.

You will manage patient communication, diary coordination, bookings, and front of house operations across multiple departments while ensuring every patient feels welcomed, reassured, and guided clearly through their care journey.

You will often be managing:

Multiple phone calls
Patients arriving at reception
Clinician diary changes
WhatsApp and social media enquiries
Booking requests and follow-ups
Patient questions and concerns

The right person will stay calm under pressure, think ahead rather than react, problem solve and maintain a polished, professional atmosphere regardless of how busy the clinic becomes.

This role would suit someone who enjoys fast-paced environments, takes pride in high standards, and naturally notices what needs doing without needing to be asked.

KEY RESPONSIBILITIES

FRONT OF HOUSE & PATIENT EXPERIENCE

Welcome patients warmly and professionally, ensuring they feel looked after from the moment they arrive
Maintain a calm, organised, premium front of house environment at all times
Manage incoming calls, emails, WhatsApp messages, and enquiries promptly and professionally
Guide patients confidently through booking, treatment planning, and follow-up processes
Ensure patients always leave understanding what happens next

DIARY & BOOKING MANAGEMENT

Manage clinician diaries efficiently across multiple departments
Reduce booking gaps and optimise appointment flow
Coordinate rebookings and ongoing treatment plans confidently
Handle cancellations, changes, and scheduling issues proactively
Ensure accurate booking and patient record management within Cliniko

PATIENT JOURNEY & RETENTION

Support structured patient journeys through confident rebooking and continuity of care
Encourage patient reviews at appropriate moments
Identify opportunities for relevant cross-referrals between departments where genuinely beneficial
Help patients access the right services within the clinic
Follow through on outstanding tasks and communication until completed

TEAM & OPERATIONAL SUPPORT

Protect clinicians from unnecessary interruptions where possible
Communicate clearly and accurately with the wider team
Support smooth day-to-day clinic operations
Maintain excellent attention to detail across all communication and administration
Contribute positively to the clinic culture and standards

WHAT WE ARE LOOKING FOR

ESSENTIAL

Previous experience in a busy front of house, reception, patient coordinator, hospitality, or client-facing role
Excellent communication skills, both written and verbal
Strong organisational skills and ability to manage multiple priorities simultaneously
Calm, composed, and professional under pressure
Warm, confident, and emotionally intelligent
Fast-paced and proactive approach to work
High attention to detail and pride in presentation
Strong grammar, professionalism, and communication standards
Confidence using digital systems and managing diaries

DESIRABLE

Experience within private healthcare, aesthetics, wellness, or hospitality
Experience using Cliniko or similar booking systems
Experience handling high volumes of patient or customer communication
Confidence discussing treatment journeys and ongoing care plans

THIS ROLE IS NOT SUITED TO SOMEONE WHO:

Prefers a slow-paced administrative environment
Waits to be told what to do
Struggles managing multiple interruptions at once
Becomes easily overwhelmed under pressure
Communicates in a cold, transactional, or overly corporate way
Is uncomfortable confidently guiding patients through next steps

WHAT WE OFFER

A genuinely supportive, high-standard team environment
A modern, premium clinic setting
Ongoing training and development
Staff discounts on clinic services and products
Team events and away days
Free on-site parking
The opportunity to grow within an expanding clinic

WHY THIS ROLE MATTERS

The front of house team shapes how patients feel about this clinic.

Patients may forget exactly what was said on the phone. They will remember whether they felt reassured, welcomed, and confident they were being looked after.

We are looking for someone who takes pride in creating that experience every day.

HOW TO APPLY

Please send your CV along with a short covering statement telling us:

Why this role interests you
What you believe makes an exceptional patient experience
How you work under pressure in busy environments

We are actively recruiting and looking to move quickly for the right candidate.

Job Types: Full-time, Permanent

Benefits:

Company events
Employee discount
Free parking
On-site parking
Paid volunteer time
Store discount

Work Location: In person

Pay: £26,436.80-£29,580.00 per year

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

send plan jobs in nantwich

Front of House & Patient Co-ordinator

SEND Plan Writer

Sales Executive / Sales Representative / Construction Sales Executive

Senior Placement Officer (SEND)

Junior Project Manager – Renewable Energy

Nurture Teacher

SEN Teaching Assistant

Family Support Coordinator

SEND Reform Project Manager - Fixed Term 2 Years

Brokerage Officer - SEND

Senior Commissioning Manager - SEND

Service Manager - Placements and Quality Assurance

SEND Commissioning Officer

Schools Advisor

Children's Residential Support Worker

SEND Teacher

CRM Manager

Senior People Business Partner - Working across The YES Trust North-West Region.

Drive Case Manager

Prescribing Aesthetics Medical Practitioner

I want to receive the latest job alerts for send plan in nantwich

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