Data centre customer service Work, Jobs in North End, Ham (with Salaries)

Call Handler
Mountjoy —Portsmouth
- £27,976 a year
- Full-time
- Customer service
- Computer literacy
- Data entry
Medical Laboratory Assistant - Sample Reception
Portsmouth Hospitals University NHS Trust —Portsmouth
- £25,272 a year
- Weekend availability
- Customer service
- Laboratory experience
- Administrative experience
Quick apply
2d
Data Centre Customer Service Executive
Kingspan Water and Energy —Havant
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
12d
Data Centre Project Coordinator
Kingspan Water and Energy —Havant
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Salesforce
- Engineering
- Employee discount
- Referral programme
Quick apply
6d
Help Desk Operator
OCS Group —Eastleigh
- Monday to Friday
- Microsoft Powerpoint
Quick apply
9d
Property Systems Co-Ordinator
Scoffs —Southampton
- Up to £34,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Continuous improvement
- Employee discount
Quick apply
8d
Senior Social Media Manager
Giraffe Social —Portsmouth
- £35,220 - £38,742 a year
- Full-time
- Hybrid work
- Social media management
- Bachelor's degree
- Team management
- Free parking
- Annual leave
Quick apply
3d
Health Insights Enquiry Line - Team Manager
Office for National Statistics —Fareham
- £28,138 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Training & development
9d
Vehicle Invoicing Administrator
Carsa Limited —Eastleigh
- Up to £26,436.80 a year
- Full-time
- Data entry
- Mechanical knowledge
- Free parking
- Referral programme
Quick apply
SHEQ Administrator Apprentice
PETA —Portsmouth
- £18,000 a year
- CRM software
- Customer service
- Writing skills
- Free parking
- Annual leave
7d
SHEQ Administrator Apprentice
PETA Ltd. —Portsmouth
- £18,000 a year
- Monday to Friday
- CRM software
- Writing skills
- Continuous improvement
6d
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Southampton
- Full-time
- English
- Analysis skills
- Business
14d
Technology Sales Executive
Softcat —Fareham
- £26,250 - £28,900 a year
- Sales
- Business development
- Communication skills
- Flexible schedule
CCTV and Community Alarms Operator - Part time
New Forest District Council —Lyndhurst
- £27,939 - £30,372 a year
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Residential Services Coordinator
West Dean College —West Dean
- £13,000 - £26,000 a year
- Part-time
- Hospitality
- Organisational skills
- Front desk
- Employee assistance programme
- Employee discount
13d
Part-Time Receptionist - Southampton (South-Central)
HM Prison & Probation Service —Southampton
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
1d
Business Support Administrator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Nursling
- £25,760 - £27,476 a year
- Part-time
- Computer literacy
- Administrative experience
- Data entry
- Annual leave
2d
Customer Service Manager
Eaton —Titchfield
- Bachelor's degree
- Team management
- Leadership
1h
Planning Applications Technical Support Assistant
Arun District Council —Littlehampton
- £29,064 - £31,022 a year
- Full-time
3d
3rd Line ServiceDesk Analyst
Vissensa Limited —Lyndhurst
- £38,000 - £45,000 a year
- Full-time
- Analysis skills
- Travel
- Mentoring
- Free parking
- Work from home
Quick apply
9d

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Call Handler

Mountjoy -
Portsmouth

Apply Now

Job details

Full-time
£27,976 a year

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Computer literacy
GCSE
Microsoft Office Suite
Appointment booking and call handling
Data entry
Typing
Outbound calling

Full job description

Mountjoy specialises in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England.

We have an exciting opportunity for an enthusiastic Call Handler to join our dynamic team. This position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace.

This vacancy is to cover maternity leave and will be a fixed term contract.

You will be working in a call centre environment, making and receiving calls from Portsmouth City Council (PCC) Area Offices, our Direct Operatives and Subcontractors. Your prime responsibilities will be to receive repair appointments over the telephone, schedule and book appointments to available appointment slots, record accurate, timely and valuable repair appointment information into our job management systems and PCC’s Repairs and Property database.

You will also communicate with our Direct Operatives and Subcontractors, sending them to jobs and taking accurate and valuable job completion information when repairs have been completed.

KEY RESPONSIBILITIES

To ensure you understand your role in the end to end process of delivering the perfect repair for the customer, and the responsibilities of others.
To record accurate, timely and valuable information directly into Job Management Systems, Client Repairs and Property Database, or any other system(s) used to deliver the service including; the time of the repair, location, customer, trade required, description of the works actually required or completed, materials ordered, van stock used and any other relevant information that can help us to deliver great customer service, learn and improve.
To send operatives who become available to jobs in the most efficient and effective way ensuring they are productive eliminating or reducing travel and idle time.
When issues or queries are identified ensure, you escalate to your line manager/supervisor to ensure it gets acted on and resolved through to a conclusion.
Assist the team, Supervisors and Managers in recording data and key management information that helps and improves the service we provide to our customers.

SKILLS REQUIRED

A professional and courteous telephone manner at all times irrespective of the situation and escalate to your supervisor for support if required.
Able to deal with lots of activity, remain focused on the call/appointment you are dealing with, and the information that needs to be recorded or transferred by completing the task you are on before moving on to the next.
Have good computer and typing skills in MS Office and be comfortable and a quick learner in using job management systems.
Be able to take direction from your line manager /supervisor and provide updates and feedback regarding instructions given.
Be a team player, flexible in your working hours to support the delivery of the service, reliable and dependable.

KNOWLEDGE REQUIRED

Basic knowledge of building maintenance trades. (Desirable)
Good understanding of the Geographical Portsmouth City. (Desirable)

QUALIFICATION REQUIRED

GCSE or Equivalent Qualification in Maths and English.

EXPERIENCE

Experience of working in a Repairs and Maintenance call centre or any other call centre environment. (Desirable)

Apply Now

Refine Your Search

data centre customer service jobs in north end, ham

Call Handler

Medical Laboratory Assistant - Sample Reception

Data Centre Customer Service Executive

Data Centre Project Coordinator

Help Desk Operator

Property Systems Co-Ordinator

Senior Social Media Manager

Health Insights Enquiry Line - Team Manager

Vehicle Invoicing Administrator

SHEQ Administrator Apprentice

SHEQ Administrator Apprentice

Operations & Logistics Internship, Amazon Logistics

Technology Sales Executive

CCTV and Community Alarms Operator - Part time

Residential Services Coordinator

Part-Time Receptionist - Southampton (South-Central)

Business Support Administrator

Customer Service Manager

Planning Applications Technical Support Assistant

3rd Line ServiceDesk Analyst

I want to receive the latest job alerts for data centre customer service in north end, ham

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