Operations account director Work, Jobs in Northampton, Nth (with Salaries)

Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Leadership
Quick apply
Senior Strategic Account Manager
James and James Fulfilment Ltd. —Northampton
- £55,000 - £60,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Travel
- Sick pay
Quick apply
6d
Logistics Operations Account Director
XPO Logistics —Crick
- £95,000 a year
- Continuous improvement
- Budgeting
- Leadership
- Employee discount
Quick apply
Buyer
CPL Aromas —Brixworth
- Microsoft Word
- Travel
- Communication skills
12d
Strategic Sales Property
BauWatch Group —Northampton
- £60,000 - £90,000 a year
- Full-time
- Hybrid work
- English
- Business development
- Bachelor's degree
Director - TISSL
ClearCourse —Milton Keynes
- Full-time
- Hybrid work
- Hospitality
- Hotel
- Presentation skills
- Employee discount
Quick apply
6d
Admin Assistant
Bhangals Construction Consultants —Northampton
- £16,000 - £20,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Commercial Property Manager
NAA-Jones Lang LaSalle Resources —Northampton
- Full-time
- Sales
- Contracts
- Budgeting
Quick apply
Account Manager
Safetykleen —Bedford
- £32,000 - £100,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
Project Manager
JL Logistics & Install LTD —Fleckney
- £31,500 - £38,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
9d
Client Onboarding Executive
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Business development
- Financial services
- Communication skills
Business Development Manager
dbfb Ltd —Northampton
- £45,000 - £300,000 a year
- Full-time
- Business development
- Contracts
- Communication skills
Quick apply
Vice President, Sea Production
RWS Global —Milton Keynes
- Full-time
- Business development
- Team management
- Travel
- Annual leave
- Employee assistance programme
10d
Transport Solutions Development Manager
Great Bear —Desborough
- Full-time
- Business development
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Partnership Director
DHL Supply Chain —Milton Keynes
- Hybrid work
- Continuous improvement
Technical Director
Arcus FM —Milton Keynes
- Up to £110,000 a year
- Full-time
- Continuous improvement
- Leadership
Quick apply
Senior Sales Manager (Wholesale)
Joma Jewellery and Katie Loxton —Banbury
- £60,000 - £70,000 a year
- Hybrid work
- Business development
- Continuous improvement
- Team management
- Employee discount
13d
HSpa Sales & Leisure Executive
Horwood House Hotel —Milton Keynes
- Hotel
- Marketing
QHSE Compliance Officer
Glendale Countryside Ltd —Milton Keynes
- £38,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Annual leave
- Gym membership
Quick apply
Accounts Administration
Burgess Windows and Doors Ltd —Buckingham
- From £20 an hour
- Part-time
- CRM software
- Customer service
- English
- Free parking
Quick apply
6d

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operations account director jobs near northampton, nth

Key Account Director

BidvestNoonan -
New Duston

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Job details

Permanent | Full-time
Up to £57,312.72 a year

Qualifications

Succession planning
Sales contract negotiation
Client engagement
Stakeholder liaison
Profit & loss
Bachelor's degree
Continuous improvement cycles oversight
Partnership building
Contract renewal support
Customer renewal management
Relationship management
Operational strategy development
Security
Financial management
Leadership
Corporate regulatory compliance oversight
COSHH compliance

Full job description

About The Role

Title: Shopping Centre Key Account Director - Security and Cleaning

Location: National Role (with travel)

Salary: Competitive + car allowance + bonus

Role Purpose

The Shopping Centre Key Account Director – Security & Cleaning is responsible for the strategic leadership, operational excellence, and commercial performance of all security and cleaning services delivered across a national portfolio of shopping centres.

The role ensures safe, secure, welcoming, and compliant environments for customers, retailers, landlords, and asset managers, while driving continuous improvement, contract performance, and value creation.

Strategic Leadership

Define and deliver a national strategy for security and cleaning services aligned with client, landlord, and asset management objectives.
Act as the senior subject-matter expert for retail security, customer safety, and cleaning excellence within shopping centre environments.
Lead nationwide initiatives covering innovation, technology adoption, sustainability, and service transformation.
Represent the organisation at senior level meetings, client forums, and industry bodies.

Operational Excellence

Oversee security (manned guarding, mobile patrols, control rooms, CCTV, incident management) and cleaning operations across multiple shopping centres.
Ensure consistent high service standards, customer experience, and brand alignment across all sites.
Establish and monitor KPIs, SLAs, and performance frameworks, driving accountability at regional and local levels.
Manage critical incidents, high-risk events, and business continuity planning.
Preparation and delivery of monthly and quarterly client review presentations.

Compliance & Risk Management

Ensure full compliance with UK legislation and industry standards, including:
- Health & Safety at Work Act
- BS 7499 (Security Guarding)
- SIA licensing and ACS standards
- COSHH and cleaning compliance
- Equality, Safeguarding, and Data Protection requirements
Lead risk assessments, audits, and governance reviews across the national estate.
Act as the escalation point for serious incidents, reputational risk, and client concerns.

Commercial & Financial Management

Hold full P&L responsibility for the national shopping centre portfolio.
Manage budgets, cost control, margin delivery, and value engineering.
Lead contract negotiations, mobilisations, retentions, and renewals.
Identify growth opportunities, added-value services, and innovation pathways.

Client & Stakeholder Engagement

Develop senior relationships with:
- Shopping centre owners and landlords
- Managing agents and asset managers
- Retail directors and centre management teams
Serve as the primary national escalation point for key clients.
Support bids, tenders, and proposals relating to shopping centre security and cleaning.

People Leadership

Lead, mentor, and develop a high-performing soft services team at each centre.
Drive engagement, diversity, wellbeing, and talent development across large frontline workforces.
Ensure robust succession planning and capability building.
Champion a culture of professionalism, accountability, and customer focus.

Essential Requirements

Proven senior leadership experience in multi-site security and/or cleaning operations, ideally within:
Real estate
Shopping centres
Strong understanding of UK security and cleaning regulations, standards, and best practice.
Demonstrable experience managing large-scale P&L and complex contracts.
Ability to operate credibly at client, and executive level.
Excellent people leadership skills across geographically dispersed teams.
Commercially astute, data-driven, and outcome focused.
Willingness to travel extensively across the UK.

About Us

‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’

Quick apply

Refine Your Search

operations account director jobs in northampton, nth

Key Account Director

Senior Strategic Account Manager

Logistics Operations Account Director

Buyer

Strategic Sales Property

Director - TISSL

Admin Assistant

Commercial Property Manager

Account Manager

Project Manager

Client Onboarding Executive

Business Development Manager

Vice President, Sea Production

Transport Solutions Development Manager

Customer Partnership Director

Technical Director

Senior Sales Manager (Wholesale)

HSpa Sales & Leisure Executive

QHSE Compliance Officer

Accounts Administration

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