Support services Work, Jobs in Northern Ireland (with Salaries)

Out of Hours Call Handler ( Weekends)
Connected Health —Belfast
- £12.71 an hour
- Part-time
- Hybrid work
- Computer literacy
- Organisational skills
- Computer skills
- Referral programme
Quick apply
Pottery Painting/Tufting/Workshop Studio Assistant
Belfast Art Studio —Belfast
- £12.71 an hour
- Part-time
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
Programme Support Officer
Energy Saving Trust —Belfast
- £26,662 a year
- Call to connect
- Remote
- Microsoft Word
- Work from home
Intelligence Analyst – Staff Officer Environmental Crime Unit
Northern Ireland Civil Service —Belfast
- £37,694 - £38,990 a year
- Presentation skills
12d
Security Officer-Afternoons
OCS Group —Derry
- £13.50 an hour
- Remote
- Communication skills
Quick apply
Housing Regulation and Inspection Assessor (Staff Officer)
Northern Ireland Civil Service —Belfast
- £37,694 - £38,990 a year
- Presentation skills
12d
Advice Worker
Victim Support NI —Derry
- Up to £14,505.50 a year
- Temporary
- Hybrid work
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
8d
Recruitment & Onboarding Specialist
Lynas Foodservice —Coleraine
- Full-time
- Microsoft Office
- Organisational skills
- Contracts
- Free parking
- Health & wellbeing programme
Quick apply
8d
Postal Delivery Driver
Royal Mail Group —Derry
- £13.68 an hour
- Overtime
- Customer service
Family Time Support Worker
Ardcomm —Belfast
- £14.02 an hour
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d
Buttercrane SC Customer service/Helpdesk assistant
BidvestNoonan —Newry
- £12.71 an hour
- Part-time
- Communication skills
Quick apply
12d
Support Worker
Priory —Newtownabbey
- £13.45 an hour
- Weekend availability
- Care plans
- Communication skills
- Free parking
- Referral programme
Quick apply
Support Worker
Connected Health —Derry
- £14.50 an hour
- Part-time
- Medication administration
- Paid training
- Referral programme
Quick apply
Post Office Counter Clerk
Castlewellan post office —Castlewellan
- £12.71 an hour
- Part-time
- Organisational skills
- Front desk
- Cleaning
Quick apply
2d
Scientific Officer (ScO) DfI Rivers Hydrometrics Unit
Northern Ireland Civil Service —Belfast
- £33,542 - £34,231 a year
- Presentation skills
12d
Multi Drop Van Driver
Alliance Healthcare —Belfast
- £36,840.96 a year
- Full-time
- Customer service
- Communication skills
10d
ASPIRE GSC – Service Desk Level 1/Level 2 Analyst - Belfast Based
Version 1 —Belfast
- 12 hour shift
- Remote
- Azure
- Maintenance
- AWS
- Work from home
- Employee assistance programme
Quick apply
Administrator
Foyle Womens Aid —Derry
- From £12.71 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Marketing
- Free parking
- Health & wellbeing programme
Quick apply
9d
IT support & E-commerce administrator
The little Belfast furniture shop ltd —Belfast
- From £13.80 an hour
- Part-time
- Google Suite
- Computer literacy
- Data entry
- Employee discount
Quick apply
10h
Employer Engagement Officer
RFCA (NI) —Belfast
- £13,825 a year
- Overtime
- Hybrid work
- Salesforce
- SharePoint
- IT
- Free parking
- Health & wellbeing programme
Quick apply

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Out of Hours Call Handler ( Weekends)

Connected Health -
Belfast

Quick apply

Job details

Permanent | Part-time
£12.71 an hour

Benefits

Cycle to work scheme
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Organisational skills
Relationship management
Computer skills
Communication skills

Full job description

We're looking for dedicated Out of Hours Call Handlers to join our team. As an Out of Hours Call Handler, you'll play a crucial role in providing support and assistance to our service users outside of regular office hours. Your responsibilities will include answering calls, assessing urgent situations, and coordinating appropriate responses. We're seeking candidates with experience in both the Care Industry and call handling. Your knowledge of care practices and your ability to handle calls with empathy and efficiency will be invaluable in ensuring our service users receive the assistance they need, when they need it most.

See below shifts available:

Weekend work 8a.m-2p.m or 2p.m-8p.m

YOUR ROLE AS OUT OF HOURS CALL HANDLER:

Daily Impact: Your role isn't just a job - it's an opportunity to positively influence someone's life every day. Your compassion and dedication will empower individuals to lead fulfilling lives at home.

Essential Connection: For many of our clients, you may be the sole person they interact with. Your presence and care are not just essential; they're a lifeline.

Dynamic Team: Join a dynamic team enhancing the quality of life for individuals and communities throughout Ireland.

WHAT WE'RE LOOKING FOR:

Compassion: A genuine passion for making a positive impact on the lives of others.

Dedication: Commitment to providing vital support and care to those who need it most.

Team Spirit: A desire to be part of a dynamic team that values collaboration and excellence.

WHAT YOU'LL GAIN:

Professional Growth: Opportunities for professional development and advancement within a rapidly expanding company.

Fulfilment: Experience the satisfaction of knowing your work directly contributes to the well-being of others.

Community: Join a supportive community of like-minded professionals who share your dedication to making a real difference.

BENEFITS:

£200 Sign on Bonus
£200 Refer a Friend
Cycle to Work Scheme
Training & development opportunities*.

KEY ROLES & RESPONSIBILITIES:

Maintain all client activity on IT system
Prepare handover materials at the end of shift
To represent the Company in a professional manner at all times, on the telephone, face to face or in written communication
To ensure that telephones are answered promptly and people are spoken to in a polite and respectful manner
To be conversant with the Care Standards Act 2008 for Domiciliary Care Regulations (National Minimum Standards) and legislation governing the service and other regulations concerning the provision of both domiciliary care and residential care services
To be aware of the Quality Assurance Policy of the Company in the provision of a quality service to the Service Users
To maintain confidentiality at all times and carry out the Company's Confidentiality Policy
To report to the Area Manager, Assistant Manager and Director of Care any issues regarding the safeguarding of clients
To ensure the continuous improvement of service delivery
To participate in companywide projects
To carry out any other tasks required by the company

To undertake any other reasonable duties as required*

ESSENTIAL CRITERIA:

Experience working within the Care Industry
Call handling experience
Strong IT Skills
Relationship Management
Strong telephone skills
Excellent organisational and planning skills.

ABOUT US

At Connected Health, we don't just offer a job - we offer careers that are at the forefront of transforming the way homecare is delivered across Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.Connected Health is a leading, well established home care provider providing care throughout Ireland.

Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.

https://connected-health.co.uk/wp-content/uploads/2024/05/Recruitment-of-Ex-offenders-policy.pdf

#NIOJ

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Refine Your Search

support services jobs in northern ireland

Out of Hours Call Handler ( Weekends)

Pottery Painting/Tufting/Workshop Studio Assistant

Programme Support Officer

Intelligence Analyst – Staff Officer Environmental Crime Unit

Security Officer-Afternoons

Housing Regulation and Inspection Assessor (Staff Officer)

Advice Worker

Recruitment & Onboarding Specialist

Postal Delivery Driver

Family Time Support Worker

Buttercrane SC Customer service/Helpdesk assistant

Support Worker

Support Worker

Post Office Counter Clerk

Scientific Officer (ScO) DfI Rivers Hydrometrics Unit

Multi Drop Van Driver

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst - Belfast Based

Administrator

IT support & E-commerce administrator

Employer Engagement Officer

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