Implementation service lead Work, Jobs in Nuneaton, War (with Salaries)

Implementation Service Lead
Voyage Care —Lichfield
- £38,230 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Travel
7d
People Operations Lead
Serco Group —Solihull
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Case management
- Annual leave
- Employee assistance programme
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Customer Service & Operations Manager
Soane Britain —Thurmaston
- Full-time
- Hospitality
- Microsoft Excel
- Sales
Theraputic Intervention Lead
Trident Alternative Provision —Acocks Green
- From £30,000 a year
- Full-time
- Master's degree
- Supervising experience
- IT
Quick apply
14d
Operations Manager - Customs & Brokerage
Carousel Logistics —Birmingham
- Up to £60,000 a year
- Hybrid work
- Management
- Travel
- Leadership
- Free parking
- Annual leave
Probation Service Officer - Coventry
HM Prison & Probation Service —Coventry
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Probation Service Officer - Birmingham
HM Prison & Probation Service —Birmingham
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Internal Audit, Asset & Wealth Management Technology Audit, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Microsoft Excel
- Java
- Master's degree
- Employee assistance programme
Head of Systems Improvement
Automoney Trust Limited —Redditch
- £50,000 - £70,000 a year
- Full-time
- Management
- Maths
- Project management
- Life insurance
Quick apply
6d
Regional Director - Adult Supported Living
Swanton Community Services —Coventry
- £60,000 a year
Health Care Assistant - Community
Leicestershire Partnership NHS Trust —Hinckley
- £25,760 - £27,476 a year
- Full-time
- Care plans
- Free parking
Blue Yonder WMS (Functional) Consultant
Rhenus SE & Co. KG —Nuneaton
- Full-time
- Communication skills
7d
Deputy Manager
Platform Childcare —Burton-On-Trent
- Weekend availability
- Organisational skills
- In-person
- Care plans
Quick apply
Programme Advisory – Business Case & Funding Advisory (Defence Sector)
Turner & Townsend —Birmingham
- Full-time
- Hybrid work
- Management
- Master's degree
- Business development
Quick apply
Team Leader - supported accommodation
Expectations UK —Aston
- £27,000 - £30,000 a year
- Weekend availability
- Supervising experience
- Team management
- Organisational skills
- Free parking
Quick apply
3d
Deputy Director - People & Inclusion - 35969
Environment Agency —Birmingham
- £81,000 a year
- Full-time
- Presentation skills
- Human resources
- HTML
- Flexible schedule
7d
Customer Services Operations Manager
Walsall Housing Group —Walsall
- £59,331 - £62,356 a year
- Full-time
- Communication skills
- Negotiation
- Annual leave
10d
Deputy Home Manager - Hinckley - Childrens
Keys Children —Hinckley
- £16.45 - £17.55 an hour
- Full-time
- IT
- Care plans
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
HR Data and Systems Co-ordinator
Loughborough University —Loughborough
- £35,608 a year
- Full-time
- Hybrid work
- University
11d

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Implementation Service Lead

Voyage Care -
Lichfield

Apply Now

Job details

Full-time
£38,230 a year
7 days ago

Qualifications

Driving Licence
Visio
Microsoft Office
Project management
IT
Communication skills
PRINCE2 Certification

Full job description

Implementation Service Lead

Hybrid role with UK travel
37.5 hours per week

At Voyage Care, we support people to live life their way. Behind every great service is a strong support function and that’s where you come in.

We’re looking for an Implementation Service Lead to help us deliver meaningful, positive change across our services as we introduce a new HR, Payroll and Workforce Management system. This is a rewarding, peoplefocused role where your work will directly support our colleagues who provide care and support every day.

What you’ll be doing

As an Implementation Service Lead, you’ll work closely with services and key stakeholders to make sure they feel supported, listened to and confident throughout the implementation journey.

Reporting to the Implementation Manager and working alongside the wider project team, you’ll be the friendly, visible face of change spending time in services, building relationships, delivering training and helping teams understand what’s changing, why it matters, and how it supports the people we care for.

This is a handson role that involves regular travel across the UK, including overnight stays and some outofhours work to support our 24/7 services.

Your key responsibilities will include:

Supporting services through the design, testing, rollout and adoption of new systems
Acting as the main point of contact for services during implementation and golive
Delivering engaging workshops and training sessions, adapting to different learning styles
Building trusted relationships with operational teams and stakeholders
Supporting data preparation, system access and user profile creation
Identifying risks, challenges and training needs, escalating where needed
Becoming a Subject Matter Expert for the systems and processes being introduced
Working to agreed implementation and project plans to ensure timely delivery
Capturing feedback to support continuous improvement
Liaising with IT and project teams to resolve local issues
Providing onetoone support to colleagues during and after implementation
Supporting multiple implementation projects at the same time when required

You’ll typically spend 35 days onsite at services during implementation periods, offering practical, reassuring support.

Who we’re looking for

We’re looking for someone who is approachable, adaptable and positive, with the confidence to work with a wide range of colleagues and the patience to support people through change.

You’ll need:

A full UK driving licence and the flexibility to travel across the UK
Experience working with multiple stakeholders
Experience supporting new system rollouts, ideally within social care
Strong communication skills and confidence training large groups
Good IT skills, including MS Office (Excel, Visio, etc.)
Excellent organisation, problemsolving and relationshipbuilding skills
The ability to work independently, prioritise effectively and meet deadlines

It’s a bonus if you have:

Experience of largescale digital or system implementations
Project management knowledge (Agile or PRINCE2)
Experience working in health or social care
A degreelevel qualification or equivalent experience

Why work for Voyage Care?

At Voyage Care, we believe that supporting our colleagues is just as important as supporting the people we care for. You’ll be part of a welcoming, collaborative team where your contribution is valued, your development is supported, and your work truly makes a difference.

If you enjoy working with people, thrive in a fastpaced environment, and want to be part of an organisation that lives its values every day, we’d love to hear from you.

Apply Now

Refine Your Search

implementation service lead jobs in nuneaton, war

Implementation Service Lead

People Operations Lead

Manager of Dedicated Implementations - EMEA

Customer Service & Operations Manager

Theraputic Intervention Lead

Operations Manager - Customs & Brokerage

Probation Service Officer - Coventry

Probation Service Officer - Birmingham

Internal Audit, Asset & Wealth Management Technology Audit, Associate, Birmingham

Head of Systems Improvement

Regional Director - Adult Supported Living

Health Care Assistant - Community

Blue Yonder WMS (Functional) Consultant

Deputy Manager

Programme Advisory – Business Case & Funding Advisory (Defence Sector)

Team Leader - supported accommodation

Deputy Director - People & Inclusion - 35969

Customer Services Operations Manager

Deputy Home Manager - Hinckley - Childrens

HR Data and Systems Co-ordinator

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