Service desk support Work, Jobs in Perry Barr, Wmd (with Salaries)

Team Leader
i24 Group —Aston
- From £20,000 a year
- Part-time
- Supervising experience
- Team management
- Organisational skills
Quick apply
1st Line Service Desk Analyst (Days)
Intercity Technology —Birmingham
- Hybrid work
- Employee assistance programme
8d
FM Help Desk Operative
Centrick —Birmingham
- £25,000 - £26,000 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Sick pay
Quick apply
Resident Services Assistant - 6 month fixed-term contract
ourHRpeople —Birmingham
- £28,000 a year
- Full-time
- Computer literacy
- English
- Microsoft Office
- Health & wellbeing programme
- Life insurance
Quick apply
6d
Chiropractic Assistant
Finesse Chiropractic —Tamworth
- £12.71 - £14.00 an hour
- Part-time
- Customer service
- Computer literacy
- English
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Birmingham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
1h
Workflow Scheduler
Equans —Birmingham
- Full-time
- Annual leave
- Employee assistance programme
14h
Property Manager
Student Castle Property Management Services Ltd —Birmingham
- From £39,000 a year
- Full-time
- Management
- Sales
- Business development
- Free parking
- Employee discount
Quick apply
7d
Front of House Assistant
The Wimpole Clinic Ltd —Birmingham
- £28,000 a year
- Full-time
- Hospitality
- Computer literacy
- Microsoft Office
- Sick pay
Quick apply
7d
VoIP & Network Installation & Support Engineer
Best 4 Business Communications Limited —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Employee discount
- Gym membership
Quick apply
Receptionist
Brightstar Hospitality Management —Birmingham
- Part-time
- Hotel
- Front desk
- Cash handling
Quick apply
5d
Network Engineer Field Operative & Help Desk Support
Power Fibre —Birmingham
- £26,000 - £35,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Quick apply
2d
Receptionist
Watts and Attewell —Wednesbury
- Overtime
- Google Suite
- Computer literacy
- No experience needed
- Free parking
Quick apply
MANUFACTURING ON-SITE CLEANER
McGeoch Technology Ltd —Birmingham
- Part-time
- Organisational skills
- In-person
- Communication skills
Quick apply
8d
Operations Support Administrator
NECSWS —Birmingham
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
- Annual leave
Quick apply
13d
Service Desk Manager
wavenet —Shirley
- Full-time
- Team management
- Travel
- Training & development
Quick apply
IT Service Desk Team Leader
Walsall Housing Group —Walsall
- £41,772 - £44,300 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Annual leave
12d
Customer Service Desk Manager
HSM (UK) Ltd —Burntwood
- £35,000 a year
- Full-time
- Data analysis skills
- Continuous improvement
- In-person
- Flexitime
- Sick pay
Quick apply
6d
Cash Desk Volunteer
British Heart Foundation —Erdington
- Cash handling
- Employee discount
Senior Support Analyst
SeadOak —Birmingham
- £26,000 - £30,300 a year
- Weekend availability
- Hybrid work
- Microsoft Outlook
- Windows
- Continuous improvement
- Free parking
- Profit sharing
Quick apply

I want to receive the latest job alerts for service desk support in perry barr, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Team Leader

i24 Group
Aston

Quick apply

Job details

Permanent | Part-time
From £20,000 a year

Benefits

On-site parking

Qualifications

Supervising experience
Team management
Organisational skills
IT
Customer support
Customer interaction
Communication skills
Time management

Full job description

About i24 Group

i24 Group is an international business group operating a range of service businesses across the UK and overseas. Our Birmingham branch is one of our key UK operational hubs, providing mail handling, e-commerce returns processing, order fulfilment, and retail postal and packaging services.

We're looking for an organised, dependable and proactive Branch Team Leader to help oversee the day-to-day running of our Birmingham branch.

About the Role

This is a varied hands-on team leader role with genuine responsibility and plenty of variety.

You'll help ensure the Birmingham branch operates efficiently, accurately and in line with our procedures. Leading a small team, support customers, communicate with business clients and work closely with our UK Operations Manager to keep everything running smoothly.

This isn't a desk-based role. We're looking for someone who enjoys getting involved in the day-to-day operation, leading by example and taking pride in maintaining high standards.

No two days are the same. One day you might be helping customers in store, the next overseeing incoming mail, supporting the team with fulfilment work or resolving a client query. If you enjoy variety and like keeping things organised, you'll fit in well.

Key Responsibilities

Help oversee the day-to-day running of the Birmingham branch.
Support and coordinate a small team.
Ensure work is completed accurately and in accordance with company procedures.
Oversee our mail handling, product returns and order fulfilment operations.
Complete client billing and administrative tasks accurately.
Deliver excellent customer service to both business clients and retail customers.
Respond to customer and client enquiries by telephone, email and in person.
Help ensure the branch operates safely, efficiently and compliantly.
Identify problems, maintain high standards and suggest improvements where appropriate.
Act as a key holder for the branch.
Work closely with the UK Operations Manager to ensure the smooth day-to-day running of the branch.

The Type of Person We're Looking For

We're looking for someone who is organised, reliable and enjoys taking responsibility for their work.

You’ll have excellent attention to detail, be highly organised, and take pride in getting things done. Comfortable making day-to-day decisions and solving problems, you’ll consistently deliver work to a high standard.

You'll enjoy working alongside your colleagues rather than simply supervising from a distance. During busy periods you'll be happy to jump in and help with operational tasks, supporting the team wherever needed.

You'll also be confident communicating with customers and clients, providing excellent service and representing the business professionally.

Most importantly, we're looking for someone with a positive attitude who enjoys being part of a hardworking, supportive team.

You'll Ideally Have

Previous team leader experience, or experience taking responsibility within a retail, office, warehouse or operational environment.
Experience working in a customer-facing role.
Excellent organisational and time management skills.
Strong attention to detail and accuracy.
Good written and verbal communication skills.
Competent IT and administrative skills.
A dependable, proactive and professional approach.
The confidence to work independently and take ownership of your responsibilities.

What We Offer

Monday to Friday working – no weekends.
10:00am–4:00pm hours.
Permanent position.
On-site parking.
A varied role where no two days are the same.
A friendly and supportive working environment.
Training and ongoing support.
The opportunity to develop your team leader skills within a growing business where you'll have genuine responsibility and the chance to make a real contribution.

If you're organised, proactive, enjoy working with people and take pride in doing a job well, we'd love to hear from you.

Application question(s):

Are you available to work Monday to Friday, 10:00am–4:00pm on a permanent basis?
Please briefly describe a time you dealt with a difficult customer or resolved a problem at work.
Why are you interested in this Team Leader role?

Experience:

team leader or supervisory: 1 year (required)

Work Location: In person

Pay: From £20,000.00 per year

Application question(s):

Are you available to work Monday to Friday, 10:00am–4:00pm on a permanent basis?
Please briefly describe a time you dealt with a difficult customer or resolved a problem at work.
Why are you interested in this Team Leader role?

Experience:

team leader or supervisory: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in perry barr, wmd

Team Leader

1st Line Service Desk Analyst (Days)

FM Help Desk Operative

Resident Services Assistant - 6 month fixed-term contract

Chiropractic Assistant

Operational Support Officer

Workflow Scheduler

Property Manager

Front of House Assistant

VoIP & Network Installation & Support Engineer

Receptionist

Network Engineer Field Operative & Help Desk Support

Receptionist

MANUFACTURING ON-SITE CLEANER

Operations Support Administrator

Service Desk Manager

IT Service Desk Team Leader

Customer Service Desk Manager

Cash Desk Volunteer

Senior Support Analyst

I want to receive the latest job alerts for service desk support in perry barr, wmd

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected