Student support Work, Jobs in Perry Barr, Wmd (with Salaries)

Student Complaints and Conduct Officer
Aston University —Birmingham
- £31,236 - £36,636 a year
- Full-time
- Hybrid work
- Research
- Analysis skills
- University
- Annual leave
6d
Administration Assistant Community Based Projects
Solihull College and University Centre —Solihull
- Up to £26,891 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
School Administrator/Receptionist
Ark Schools —Birmingham
- £25,583 - £28,598 a year
- Full-time
- Front desk
- Communication skills
- School
Quality Administrator
Aston University —Birmingham
- £27,319 - £29,588 a year
- Part-time
- Hybrid work
- Databases
- Administrative experience
- University
- Annual leave
Receptionist / Office Administrator
Easy Lettings Birmingham Ltd —Selly Oak
- £27,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
5d
Admissions and Conversion Officer
Birmingham City University —Birmingham
- £32,006 - £35,331 a year
- Full-time
- Hybrid work
- University
- Communication skills
5d
Enquiry Advisor - External Relations - 104118 - Grade 4
University of Birmingham —Birmingham
- £27,546 - £32,595 a year
- Full-time
- English
- University
- Data entry
11d
Education Support Officer (International) - Academic Services - 53829 - Grade 6
University of Birmingham —Birmingham
- £33,002 - £39,906 a year
- Full-time
- Management
- Computer literacy
- Microsoft Office
- Annual leave
- Sick pay
Office Assistant
Content —Northfield
- £90 - £100 a day
- Part-time
- No experience needed
- Research
- Data entry
Quick apply
On Campus Aston and Partnerships Admissions Officer
Aston University —Birmingham
- £31,236 - £36,636 a year
- Part-time
- University
- Recruiting
- Annual leave
Personal Development Administrator
Queen Alexandra Charity —Harborne
- £26,455 a year
- Part-time
- Writing skills
- Microsoft Office
- Data entry
- Annual leave
- Employee assistance programme
Quick apply
20h
Project Coordinator
School of Coding —Birmingham
- £28,000 - £33,000 a year
- CRM software
- Microsoft Outlook
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor
Student Castle Property Management Services Ltd —Birmingham
- £26,436.80 a year
- Full-time
- CRM software
- Social media management
- Writing skills
Quick apply
5d
Service and Sales Assistant
Yugo —Birmingham
- £27,040 a year
- Full-time
- Sales
- Databases
- Communication skills
- Annual leave
13d
Sales Assistant - Campus Services - 107145 - Grade 2
University of Birmingham —Birmingham
- £24,097 - £25,203 a year
- Part-time
- University
- Communication skills
- Annual leave
- Sick pay
11d
Education Support Administrator (Quality and Compliance) - College Hub, College of Life and Environmental Sciences - 107727 - Grade 4
University of Birmingham —Birmingham
- £27,546 - £32,595 a year
- Full-time
- Customer service
- Databases
- Administrative experience
- Annual leave
- Sick pay
Administrator
E-ACT Shenley Academy —Birmingham
- £23,226.59 - £25,195.30 a year
- Part-time
- Microsoft Outlook
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Events Coordinator
Aston University —Birmingham
- £31,236 - £36,636 a year
- Full-time
- University
- No degree
- Communication skills
- Annual leave
14d
Attendance Monitor
South and City College Birmingham —Birmingham
- £13,412.92 a year
- Part-time
- English
- IT
- School
- Employee discount
Safeguarding and Student Welfare Officer
University of Wolverhampton —Wolverhampton
- £36,636 - £39,906 a year
- Hybrid work
- Doctoral degree
- University
- Organisational skills
- Free parking
- Annual leave
13d

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student support jobs near perry barr, wmd

Student Complaints and Conduct Officer

Aston University -
Birmingham

Apply Now

Job details

Full-time
£31,236 - £36,636 a year
6 days ago

Benefits

On-site gym
Annual leave
Transport links

Qualifications

Research
Complaint handling
Analysis skills
Communication skills
Analytics

Full job description

Chief Student Officer

Location:

Aston University Main Campus

Salary:

£31,236 to £36,636 per annum

Grade:

Grade 07

Contract Type:

Permanent

Basis:

Full Time

Closing Date:

23.59 hours BST on Monday 17 August 2026

Interview Date:

To be confirmed

Reference:

1143-26

Release Date:

Monday 03 August 2026

Join a collaborative and supportive team at the heart of the University's student casework processes. You will play a key role in ensuring complaints, academic appeals, disciplinary matters, and other student procedures are handled fairly, consistently, and in line with University policies.

Working across a varied caseload, you will investigate and resolve student complaints, academic appeals, and academic and non-academic misconduct cases. This will involve gathering and analysing evidence, meeting with students and staff, conducting research, and preparing clear, well-reasoned reports and recommendations.

You will use your judgement and analytical skills to reach balanced outcomes, while identifying themes and opportunities to improve processes, enhance the student experience, and strengthen practice across the University.

As part of a flexible and collaborative team, you will support colleagues across different areas of casework as priorities and workloads fluctuate, contributing to an effective and responsive service.

This is an excellent opportunity for someone with strong investigative, analytical, and communication skills who is committed to ensuring fairness, consistency, and excellent service in a complex and sensitive environment.

The duties and responsibilities outlined below describe the general nature of the role. The balance of activities may vary over time in response to departmental needs and priorities. Regular on-campus engagement is expected in line with service and operational requirements, with arrangements agreed through the Academic Registrar.

What we offer:

Aston University is a vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
Hybrid working is possible for this role, which means working both on campus and from home depending on the activity. Further information on hybrid working can be found here.
Excellent training and development opportunities.
A generous annual leave scheme with 30 days bookable leave and a further 13 days of bank holiday and University closure days.
Everyday discounts to a number of activities and retailers.
Great family-friendly policies.
On-site gym and pool with discounted staff membership available.
Further information on our Benefits and Rewards can be found here.

This role does not meet the eligibility criteria for new applicants to the Skilled Worker visa route.See here for information about Skilled Worker eligibility criteria: https://www.gov.uk/skilled-worker-visa

Anonymous shortlisting will be carried out for this role as part of Aston University’s commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate’s name and address will not be disclosed to the shortlisting panel. CVs will not be considered as part of the shortlisting process.

The University celebrates the rights of freedom of speech and academic freedom and is committed to maintaining and protecting these rights within the law. An offer to work at Aston University will never be denied on the basis of an individual’s lawful expression of their beliefs, ideas or opinions.

Aston University is an equal opportunities employer and welcomes applications from all sections of the community. It promotes equality and diversity in all aspects of its work. We strive to have robust inclusivity strategies in place, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: https://www2.aston.ac.uk/about/inclusive-aston

Guidance on AI-Assisted Applications
While we cannot prevent applicants from using AI tools to support their application, we ask that all submissions reflect your own experience, achievements, and motivations. We want to understand what you personally bring to the role, so please ensure your application represents your own voice and capabilities.

We recognise the value of flexible working. Please contact the recruiting manager to discuss what flexible working options are available for particular roles.

If you require the job details document or an application form in an alternative format please contact the recruitment team at [email protected]

Apply Now

Refine Your Search

student support jobs in perry barr, wmd

Student Complaints and Conduct Officer

Administration Assistant Community Based Projects

School Administrator/Receptionist

Quality Administrator

Receptionist / Office Administrator

Admissions and Conversion Officer

Enquiry Advisor - External Relations - 104118 - Grade 4

Education Support Officer (International) - Academic Services - 53829 - Grade 6

Office Assistant

On Campus Aston and Partnerships Admissions Officer

Personal Development Administrator

Project Coordinator

Customer Service Advisor

Service and Sales Assistant

Sales Assistant - Campus Services - 107145 - Grade 2

Education Support Administrator (Quality and Compliance) - College Hub, College of Life and Environmental Sciences - 107727 - Grade 4

Administrator

Events Coordinator

Attendance Monitor

Safeguarding and Student Welfare Officer

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