Service delivery manager Work, Jobs in Pewsey, Wil (with Salaries)

Head of Property
Oak Furnitureland —Swindon
- £75,000 - £85,000 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Employee assistance programme
Fleet & Logistics Manager
Correct Contract Services Ltd —Andover
- Bachelor's degree
- Organisational skills
- Business
- Annual leave
- Employee assistance programme
Quick apply
Senior Project Delivery Manager
Aster Group —Andover
- £70,593 a year
- Full-time
- Hybrid work
- Continuous improvement
- No degree
- Construction experience
- Employee assistance programme
Depot Manager
Direct Healthcare Group Ltd —Swindon
- £35,000 - £40,000 a year
- Full-time
- Management
- Driving
- IT
- Free parking
Quick apply
Capture Manager
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Sales
- Business development
- IT
- Annual leave
- Work from home
Soft FM Assurance Manager
Landmarc Support Services —Salisbury
- £65,000 - £69,000 a year
- Contracts
- Communication skills
- Paid training
9d
Head of Service Delivery
UK Research and Innovation (UKRI) —Swindon
- £70,752 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Contracts
- Annual leave
- Employee assistance programme
4d
Senior Web Delivery Manager
UK Research and Innovation —Swindon
- £46,743 a year
- Part-time
- Hybrid work
- Presentation skills
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Investigations, Whistleblowing and Complaints Senior Manager
UK Research and Innovation (UKRI) —Swindon
- £46,743 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
14d
Investigations, Whistleblowing and Complaints Senior Manager
UK Research and Innovation —Swindon
- £46,743 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance programme
3d
Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
7d
Customer Resolution and Continuous Improvement Team Leader
Fexco Property Services —Salisbury
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Continuous improvement
Quick apply
11d
Senior Event Manager
Marston Events —Andover
- From £37,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
3d
Head of Service Delivery
UK Research and Innovation —Swindon
- £70,752 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Contracts
- Annual leave
- Employee assistance programme
3d
Customer Delivery Driver, Supermarket Assistant
Waitrose & Partners —Marlborough
- £14.31 an hour
- Part-time
- Customer service
- Driving
- IT
15h
Senior Web Delivery Manager
UK Research and Innovation (UKRI) —Swindon
- £46,743 a year
- Full-time
- Hybrid work
- Agile
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Transport and Parking Services Manager
West Berkshire Council —Newbury
- £51,356 - £73,053 a year
- Full-time
- Management
- English
- Leadership
- Annual leave
- Employee assistance programme
11d
Postperson with Driving
Royal Mail Group —Marlborough
- £13.68 an hour
- Overtime
8d
Senior Authorised Person
QinetiQ —Amesbury
- £45,900 - £51,000 a year
- Full-time
- Engineering
- Leadership
- Employee discount
Caretaker/ Site Supervisor
St John's Marlborough —Marlborough
- £13.47 - £13.90 an hour
- Full-time
- Schematics
- Maintenance
- Electrical experience
Quick apply
11d

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Head of Property

Oak Furnitureland -
Swindon

Apply Now

Job details

Full-time
£75,000 - £85,000 a year

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Communication skills

Full job description

ROLE PURPOSE

The purpose of this role is to lead and support the Retail & Property Director to
provide a comprehensive property service for the Oak Furnitureland Group Limited,
comprising retail showrooms, and non-retail facilities across the UK, developing the
estate with new showrooms, building strong relationships with landlords, delivering
best terms through proactive management of lease events and assisting with the
development of the property strategy as required to meet the business needs.

The role will be based full-time from our Swindon Head Office and we can offer hybrid working with 3 days in Swindon, 1 day out in the business and 1 day working from home.

CORE RESPONSIBILITIES

Reporting directly to the Retail and Property Director, with line management

responsibility for the Estates administrator, F&M manager and working alongside other
roles.

Overall management of the current property portfolio including 70 showrooms and 14

non-retail properties, including the Head Office with a rent roll of approx. £17.5m per
annum and rates, service charge and insurance of approx. £10.3m per annum.

Showroom opening programme of circa 3-5 per annum, including potential

management of relocations and old property closures.

Managing and protecting the business through proactive key lease event management,

including rent reviews, lease renewals and break clauses in a flexible short leasehold
estate.

Managing and evolving the business property policies ensuring they are fit for purpose

from a regulatory, effectiveness and efficiency perspective.

Building sustainable relationships with landlords, managing agents and external

advisers, plus the management of a network of external professional advisors including
surveyors and solicitors.

Engaging with senior stakeholders across the business to understand evolving

requirements from the service.

UK nationwide network including Northern Ireland, the role requires ability to build

knowledge, awareness and relationships at local levels and travel across the UK to secure
the needs of the business.

Development and management of a clear property strategy, aligned to the needs of the

business, and with well-articulated plans for delivery.

Effectively manage the current property portfolio, managing key lease events to time,

budget and commercial outcomes, ensuring relationships with landlords and their
managing agents is well managed, and using external networks to further the needs of
the business from a property perspective.

Effectively maintain the Estates Plan, ensuring it accurately reflects the occupational

terms of the business, and manage the approach and outcome to key lease events well
ahead of time and efficiently to budget to meet the needs of the business.

Identify and appraise potential sites as locations for new showroom openings in close

co-operation with key business stakeholders and external network planning partners.

Assess new potential sites with commercial regard for property outgoings, statutory

planning, condition, configuration, delivery vehicle accessibility, proximity to nearby
showrooms and other local operational requirements.

Strong and effective communication on all property matters across stakeholders, peers,

colleagues and suppliers.

Foster solid working relationships with a wide range of internal and external

stakeholders to develop and instigate property projects, including negotiating
effectively with landlords, external consultants and suppliers and influencing internal
operational colleagues and other relevant senior managers.

Monitor, review and analyse all aspects of completed projects to implement

improvements in future projects as applicable in terms of programme time, budget and
operational requirements.

Maintaining a commercial, economic and flexible environment for the existing property

portfolio against rising costs and an improving landlord’s market.

Maintaining a commercially viable property acquisition programme in accordance with

the company's strategic requirements against an environment of reduced property
availability and hostile competing interests.

Developing strong external relationships with the landlords, managing agents and

property advisers, and building strong internal stakeholder relationships.

Management of internal and external resources to successfully accommodate

fluctuating project workload requirements on a national basis.

Daily liaison with the Retail & Property Director, Estates Administrator, Facilities &

Maintenance Manager, Finance Colleagues, and Retail Operations for support,
guidance, operational and property matters.

Ad hoc liaison with Senior Directors for strategic direction, support, presentations, and

meetings.

Key Performance Indicators

Accurate estates plan with good communication of key events to all key stakeholders

(internal and external).

Successful management of the existing portfolio demonstrating best practise and cost

efficiency leading to increased profitability.

New showroom opening programme completed in accordance with company strategic

requirements, to time and budget.

Added value to the existing property team through strong relationships with the

external property market and external parties.

SKILLS AND EXPERIENCE

Real Estate management degree or similar property related discipline.
Self-starting bringing existing solid property market relationships and experience for

the benefit of the business.

Detailed knowledge of Landlord and Tenant law, Town and Country Planning law and

all other relevant property-related legislation.

Good experience of acquisitions and estate management and influential stakeholder

management in a fast-moving retail, or similar commercial environment.

Forward thinking, good communication, presentation and interpersonal skills.
Organised with the ability to lead a small effective property team.
Focused on achieving results through the combined efforts of the wider business team.
Strong commercial acumen; proactive, driven and committed to delivering projects

within agreed timescales.

Ability to actively manage and prioritise multiple ongoing projects, provide innovative

solutions and respond to changing priorities.

Lead by example, take responsibility and ownership.
Professional property accreditation such as MRICS or equivalent.

BENEFITS

Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation
Life assurance: free cover of a minimum of two times your annual salary up to the age of 65
25 days holiday per year plus bank holidays
Birthday: an additional day off for you to celebrate your birthday
Hybrid working
Pension: 5% basic salary employer contribution with 4% employee contribution
Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services
My Rewards Programme: offers discounts on everything from restaurants and supermarkets, to entertainment and holidays
Free on-site parking

Apply Now

Refine Your Search

service delivery manager jobs in pewsey, wil

Head of Property

Fleet & Logistics Manager

Senior Project Delivery Manager

Depot Manager

Capture Manager

Soft FM Assurance Manager

Head of Service Delivery

Senior Web Delivery Manager

Investigations, Whistleblowing and Complaints Senior Manager

Investigations, Whistleblowing and Complaints Senior Manager

Senior Customer Experience Manager

Customer Resolution and Continuous Improvement Team Leader

Senior Event Manager

Head of Service Delivery

Customer Delivery Driver, Supermarket Assistant

Senior Web Delivery Manager

Transport and Parking Services Manager

Postperson with Driving

Senior Authorised Person

Caretaker/ Site Supervisor

I want to receive the latest job alerts for service delivery manager in pewsey, wil

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