Operations / service director Work, Jobs in Poling, Wsx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Site Director / Market leading salary / Relocation support for the right candidate
Natures Way Foods Ltd —Chichester
- £100,000 - £120,000 a year
- Full-time
- Continuous improvement
- Team management
- Manufacturing
- Employee assistance programme
2d
General Manager
Fauna Drinks Ltd —Arundel
- £36,000 - £42,000 a year
- Weekend availability
- Hospitality
- Sales
- Restaurant management
Quick apply
5d
Dual Site General Manager
Dometic —Chichester
- £80,000 - £90,000 a year
- Full-time
- Sales
- Customer service
- Engineering
- Free parking
- Employee discount
Quick apply
Head of Operations
EMED Group —Burgess Hill
- Full-time
- Hybrid work
- Team management
- Travel
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
2d
Progression and Transition Coordinator
Study Group —Brighton
- £28,000 a year
- Full-time
- Bachelor's degree
- No degree
- Recruiting
11d
Operations / Service Director
Telecom Acquisitions Ltd. —Horsham
- Up to £90,000 a year
- Full-time
- Continuous improvement
- AI
- Leadership
- Free parking
- Employee discount
Quick apply
Finance & Office Manager
MJH Executive Homes Limited —Worthing
- £40,000 - £51,000 a year
- Full-time
- Microsoft Excel
- Databases
- Accounting
- Free parking
Quick apply
13d
Building Manager - Midhurst, GU29
Encore —Midhurst
- £45,000 - £48,000 a year
- Monday to Friday
- Management
- Writing skills
- Presentation skills
Quick apply
General Manager
TeamSport —Brighton
- Weekend availability
- Recruiting
- Training & development
- Leadership
Customer Service Director - Grant Handling
Monnoyeur —Cranleigh
- Full-time
- Customer service
- Business development
- Leadership
Customer Service Manager
Telecom Acquisitions Ltd. —Horsham
- £40,000 - £45,000 a year
- Full-time
- Team management
- Training & development
Quick apply
Chief Strategy Officer
Cranleigh School —Cranleigh
- Full-time
- Management
- IT
- School
Building Manager - Portsmouth, PO1
Encore —Portsmouth
- £39,000 - £43,000 a year
- Monday to Friday
- Writing skills
- Presentation skills
- Team management
Quick apply
Head of Residential Sales - Estate Agency
ProFind Property Recruitment —Chichester
- £70,000 - £80,000 a year
- Full-time
- Analysis skills
- In-person
- Leadership
Quick apply
1d
Sales Support Coordinator
K V Manufacturing Ltd —Burgess Hill
- Up to £27,000 a year
- Full-time
- CRM software
- Merchandising
- Maths
- Free parking
- Health & wellbeing programme
Quick apply
12d
Centre Director
Bayswater Education —Brighton and Hove
- Full-time
- Sales
- Customer service
- Business development
Quick apply
Residential Building Manager - Portsmouth, PO1
Encore —Portsmouth
- £45,000 a year
- Writing skills
- Presentation skills
- Team management
Quick apply
Office Manger
Mittens Plumbing & Heating —Hove
- £30,000 - £40,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Team management
Quick apply
2d
Global Service Manager
Harman International —Worthing
- Engineering
- Bachelor's degree
- Continuous improvement
- Employee discount

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operations / service director jobs near poling, wsx

Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

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operations / service director jobs in poling, wsx

Sr.Dir,Patient Experience

Site Director / Market leading salary / Relocation support for the right candidate

General Manager

Dual Site General Manager

Head of Operations

Progression and Transition Coordinator