Receptionist (veterinary) Work, Jobs in Pontypridd, Rct (with Salaries)

Receptionist (Veterinary)
Valley Vets —Cardiff
- From £25,587.77 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Veterinary Care Assistant / Receptionist
Vets for Pets —Cardiff
- Part-time
- Customer service
- Care experience
- Front desk
- Free parking
- Employee discount
3d
Receptionist (Veterinary - Weekends)
Valley Vets Ltd —Cardiff
- From £13.21 an hour
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
Veterinary Receptionist
Medivet Group Ltd —Llandaff
- £5,971.16 a year
- Part-time
- Social media management
- Front desk
- Annual leave
- Employee discount
Veterinary Receptionist
Afon Veterinary Centre Limited —Neath
- From £12.71 an hour
- Part-time
- Customer service
- Computer skills
- In-person
- Employee discount
Quick apply
7d
Veterinary Receptionist
Horizon Vets —Newport
- £19,827.60 a year
- Part-time
- Organisational skills
- Front desk
- In-person
- Free parking
- Employee discount
Quick apply
11d
Receptionist – Evenings and Weekends
Vets Now —Newport
- £13.45 an hour
- Weekend availability
- Annual leave
Receptionist
PDSA —Swansea
- £13.47 - £13.87 an hour
- Part-time
- Word processing
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
5d

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Veterinary Care Assistant / Receptionist
Vets for Pets —Cardiff
Answering telephone and email enquiries. Has previous customer service, reception or animal care experience (preferred but not essential, as full training will…
3d
Receptionist (Veterinary)
Valley Vets —Cardiff
Answer telephone calls, book appointments, process payments and issue invoices. Handling of client queries in professional manner, face-to-face, over the phone…
From £25,587.77 a year
Quick apply

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Receptionist (Veterinary)

Valley Vets -
Cardiff

Quick apply

Job details

Permanent | Full-time
From £25,587.77 a year

Benefits

Health & wellbeing programme
Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Sick pay

Qualifications

Customer service
GCSE
Veterinary experience
Administrative experience
Organisational skills
Front desk
Communication skills

Full job description

Valley Vets has been providing high standard, veterinary care for over six decades but at no point have we stopped progressing and improving. Every one of our team appreciates the love that our clients have for their pets and that is why it is important for us to earn their trust by providing the best possible care when they need it.

Our veterinary receptionists play an essential role within the practice, and it’s safe to say no two days are the same. You will often be the first face our clients and their pets will see on arrival, and the last when leaving.

The successful candidate should be able to demonstrate that they have strong organisational skills with the ability to multitask whilst maintaining a professional and efficient service throughout. You must be a natural communicator to fully engage and understand the needs of our clients and pets who at times, will be experiencing many different emotions during their visit.

Location: Cardiff – Gwaelod-Y-Garth (CF15 9AA)

Average Hours per Week: 37.25

Contract: Permanent, Full-Time

Working Pattern: Monday-Friday (35hrs). 4 day week with rota'd Tuesday off. Working shifts 07:00-16:45 / 08:00-17:45 / 09:00-18:45. Includes 1 in 4 Sundays (9hrs) 08:00-18:00 and 2x bank holidays as per rota.

Salary: £13.21 per hour

Place of work: You will be based at Valley Veterinary Hospital (CF15 9AA)

Employee Benefits:

Holiday entitlement is 6 weeks per annum pro rata (including bank holidays) with a ‘Buy or Sell’ scheme available
Sick Pay Allowance
Workplace pension scheme
Staff pet discount
CPD (Continuing Professional Development) Allowance
Enhanced maternity and paternity leave
Wellbeing support
Cycle to Work Scheme
Expenses towards uniform
Healthshield Scheme - helps towards everyday health needs by providing cashback for treatment such as dental, optical and physiotherapy costs as well as offering wellness services such as access to GP Anytime and our Employee Assistance Programme which provides a minimum of 8 free counselling sessions per policy year.
Private Health Care Insurance (optional)

Responsibilities will include but not be limited to:

Greeting clients and their pets on arrival to the practice.
Answer telephone calls, book appointments, process payments and issue invoices
Manage the booking system and liaise with your team to suitably accommodate emergencies
Adhering to strict GDPR policies
Dispensing of prescribed medication with appropriate training
Keep front of house, dispensary and consult rooms clean and presentable at all times
Ensure all consult rooms are suitably stocked with essential equipment and materials
Handling of client queries in professional manner, face-to-face, over the phone or by email
Ensuring good communication between front desk and clinical team
Alert the veterinary surgeon and/or veterinary nurse to any emergencies that arise
Complete any necessary paperwork, scan and attach to the relevant client files. This is includes signed consent for treatment, clinical documentation and insurance forms
Emailing case reports/histories to referral practices
Managing the float, taking payments and completing the financial day book
Processing direct insurance claim agreements
Providing information on our Pet Health Club and registering new clients
Other duties as and when necessary

Qualifications

Strong organizational skills
Previous experience in a veterinary setting (Desirable)
Excellent communication and interpersonal skills
Ability to manage multiple tasks efficiently
Proficient in handling administrative duties and client interactions
Knowledge of veterinary terminology and practices (Desirable)

Additional Information:
Valley Vets is a veterinary group based in South Wales which is part of a bigger group VetPartners Ltd.

This is an opportunity to join a team that also supports around 40 practices across South Wales.

Job Types: Full-time, Permanent

Pay: From £25,587.77 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Health & wellbeing programme
Sick pay

Experience:

Veterinary: 1 year (preferred)
Customer service: 2 years (preferred)
Reception: 2 years (preferred)

Work Location: In person

Quick apply

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