Veterinary Work, Jobs in Pontypridd (with Salaries)

Veterinary Services Supervisor
Tierklinik Animal Health Services UK Ltd. —Abergavenny
- £2,500 - £3,000 a month
- Full-time
- Management
- Supervising experience
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
8d
Veterinary Receptionist - Full Time
Medivet Group Ltd —Merthyr Tydfil
- £26,538.48 a year
- Full-time
- Front desk
- Annual leave
- Employee discount
11d
Veterinary Receptionist
Afon Veterinary Centre Limited —Neath
- From £12.71 an hour
- Part-time
- Computer literacy
- Organisational skills
- Front desk
- Employee discount
Quick apply
Registered Veterinary Nurse RVN
Valued Pets Veterinary Practice Ltd —Tonypandy
- £14.20 an hour
- Full-time
- Medication administration
- Computer literacy
- Writing skills
- Employee discount
Quick apply
11d
Registered Veterinary Nurse - FTC
IVC —Cwmbran
- Up to £30,000 a year
- Full-time
- Patient care
- Organisational skills
- Communication skills
- Annual leave
Registered Veterinary Nurse
Medivet Group Ltd —Llanishen
- £33,500 a year
- Full-time
- Patient care
- Annual leave
- Employee discount
Lead Veterinary Nurse
Animal Trust —Cwmbran
- Up to £35,875 a year
- Weekend availability
- Management
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
Veterinary Coordinator - Registered Veterinary Nurse
Blue Cross —Newport
- £13,012 - £15,130 a year
- Part-time
- Organisational skills
- Communication skills
- Nursing
- Employee assistance programme
Quick apply
12d
Registered Veterinary Nurse
Vets for Pets —Bridgend
- From £30,000 a year
- Full-time
- Customer service
- Nursing
- Employee discount
11d
Registered Veterinary Nurse
IVC —Newport
- Full-time
- Organisational skills
- Communication skills
- Nursing
- Annual leave
- Employee discount
10d
Clinical Lead RVN
Cardiff Veterinary Centre —Cardiff
- £36,000 - £38,000 a year
- Full-time
- Supervising experience
- Team management
- Patient care
- Free parking
- Annual leave
Quick apply
9d
Charity Assistant Shop Manager
PDSA —Penarth
- £13.61 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Lead Veterinary Surgeon
Animal Trust —Cwmbran
- Up to £73,544 a year
- Management
- Patient care
- Mentoring
- Employee assistance programme
- Employee discount
Veterinary Surgeon | Part Time | £40,000 -£55,000 FTE, depending on experience
Vets for Pets —Cardiff
- £40,000 - £55,000 a year
- Part-time
- Surgery
- Communication skills
- Employee discount
A&E / Inpatient Veterinary Surgeon
Animal Trust —Cwmbran
- Up to £70,392 a year
- Weekend availability
- Patient care
- Communication skills
- Employee assistance programme
- Employee discount
Experienced Veterinary Surgeon – Full or Part Time
Abbey Veterinary Centres —Abergavenny
- Up to £65,000 a year
- Part-time
- Employee discount
- Flexible schedule
Quick apply
Veterinary Surgeon - Small Animal
IVC —Merthyr Tydfil
- Up to £75,000 a year
- Full-time
- Surgery
- Employee discount
Registered Veterinary Nurse
Abbey Veterinary Centres —Abergavenny
- Up to £31,000 a year
- Full-time
- Patient care
- Annual leave
- Employee discount
Quick apply
10d
Veterinary Surgeon - Full or Part time Considered
Medivet Group Ltd —Cowbridge
- £45,000 - £75,000 a year
- Full-time
- Surgery
- Patient care
- Annual leave
- Employee discount
Veterinary Surgeon - Owner-led Practice, team focus
Vets for Pets —Pontypridd
- Up to £66,000 a year
- Part-time
- Patient care
- Communication skills
- Employee discount

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Veterinary Services Supervisor

Tierklinik Animal Health Services UK Ltd.
Abergavenny

Quick apply

Job details

Permanent | Full-time
£2,500 - £3,000 a month
8 days ago

Benefits

Free parking
Health & wellbeing programme
Unlimited paid holidays
Annual leave
Flexitime
Life insurance

Qualifications

Record keeping
Management
Team leadership
Spreadsheets
Patient appointment coordination
Coaching
Mentoring junior staff
Practice management software
Filing
Process improvement
Email software
Supervising experience
Continuous improvement
Client services
Mentoring
Veterinary appointment scheduling
Customer support
Professional development mentoring
Multidisciplinary collaboration
Training & development
Time management

Full job description

Job Summary

Tierklinik Animal Health Services UK Ltd. is seeking an organised, compassionate, and service-focused Veterinary Services Supervisor to join our team in Abergavenny.

As a Veterinary Services Supervisor, you will supervise day-to-day non-clinical veterinary service activities, support administrative and client-service team members, coordinate schedules and service requests, and help maintain efficient communication between clients, veterinary professionals, operations teams, and external service providers.

You will play an important role in maintaining a positive client experience while supporting efficient veterinary service delivery. Responsibilities include coordinating workflows, monitoring outstanding requests, supporting team members, maintaining accurate records, and helping improve service processes.

This is primarily a non-clinical supervisory position. Veterinary diagnosis, prescribing, treatment decisions, clinical advice, and clinical procedures remain the responsibility of appropriately qualified veterinary professionals.

This position is suitable for candidates with experience in veterinary services, animal-health services, veterinary administration, healthcare services, practice coordination, client services, customer service, operations, or similar environments. Candidates with strong service and coordination experience who are ready to progress into supervision are also encouraged to apply.

What You'll Do

Supervise day-to-day non-clinical veterinary service and client-support activities.
Provide practical guidance and support to veterinary service, reception, and administrative colleagues.
Help allocate daily workloads and coordinate service priorities.
Coordinate appointments, confirmations, changes, follow-ups, and routine client requests.
Monitor service schedules and help maintain appropriate operational coverage.
Respond professionally to non-clinical client enquiries through approved communication channels.
Support team members with more complex client-service enquiries and concerns.
Monitor outstanding client requests and help ensure appropriate follow-up.
Coordinate communication between clients, veterinary professionals, administration, operations, and external service providers.
Ensure clinical, diagnostic, treatment, medication, and medical questions are directed to appropriately qualified veterinary professionals.
Support client registration and routine service-administration processes.
Assist with coordination of referrals and external veterinary services where applicable.
Maintain accurate client-service, scheduling, operational, and administrative records.
Maintain information within approved veterinary practice-management, scheduling, CRM, and service systems.
Prepare service reports, schedules, spreadsheets, case summaries, and management updates.
Support routine invoicing and administrative activities within assigned responsibilities.
Assist with monitoring supplies and coordinating approved orders with suppliers.
Support onboarding, training, coaching, and knowledge sharing for service team members.
Help maintain service procedures, templates, FAQs, and internal knowledge resources.
Monitor client feedback, service-quality indicators, and recurring service concerns.
Identify opportunities to improve workflows, response times, and client experience.
Support implementation of new practice systems, service procedures, and operational initiatives.
Contribute to continuous improvement across veterinary service operations.

Requirements

Previous experience in veterinary services, animal-health services, veterinary administration, healthcare services, practice coordination, client services, customer service, operations, reception, or a related environment is preferred.
Strong customer-service and interpersonal skills.
Good organisational and time-management abilities.
Professional, respectful, and compassionate communication style.
Ability to coordinate multiple appointments, service requests, and changing priorities.
Strong attention to detail and accurate record-keeping skills.
Good problem-solving and follow-up abilities.
Comfortable providing practical guidance and support to colleagues.
Comfortable using computers, email, spreadsheets, scheduling systems, and common business applications.
Familiarity with veterinary or healthcare practice-management systems is advantageous but not essential.
General familiarity with veterinary, animal-health, healthcare, or professional-service environments is helpful but not required.
Ability to communicate professionally with clients, colleagues, veterinary professionals, suppliers, and managers.
Ability to handle client and business information responsibly and confidentially.
Ability to recognise when clinical or medical questions require referral to an appropriately qualified veterinary professional.
Previous supervisory, senior service, team-lead, coaching, or mentoring experience is advantageous but not essential for candidates ready to progress into supervision.
Ability to work independently and collaboratively within a busy service environment.
Willingness to learn veterinary terminology, practice systems, and service procedures.
Relevant education, professional training, or equivalent practical experience will be considered.
Applicants who meet most, but not all, requirements are encouraged to apply.

Why Work With Us

Develop supervisory experience across veterinary services and client operations.
Build valuable skills in team coordination, client service, scheduling, reporting, and workflow management.
Gain practical exposure to the veterinary and animal-health services sector.
Work alongside veterinary professionals, administrative colleagues, operations teams, and service providers.
Strengthen leadership capabilities through coaching, team support, and workload coordination.
Contribute to efficient veterinary services and positive client experiences.
Gain experience monitoring service quality and operational performance.
Participate in improvements to practice systems, workflows, and client-service processes.
Develop transferable skills for progression into Veterinary Services Manager, Veterinary Practice Manager, Veterinary Operations Manager, Client Services Manager, and related leadership positions.
Access opportunities for professional development and increased responsibility.
Work within a collaborative, professional, and inclusive environment.

Pay: £2,500.00-£3,000.00 per month

Benefits:

Flexitime
Free parking
Health & wellbeing programme
Life insurance
Unlimited paid holidays

Work Location: In person

Quick apply

Refine Your Search

veterinary jobs in pontypridd

Veterinary Services Supervisor

Veterinary Receptionist - Full Time

Veterinary Receptionist

Registered Veterinary Nurse RVN

Registered Veterinary Nurse - FTC

Registered Veterinary Nurse

Lead Veterinary Nurse

Veterinary Coordinator - Registered Veterinary Nurse

Registered Veterinary Nurse

Registered Veterinary Nurse

Clinical Lead RVN

Charity Assistant Shop Manager

Lead Veterinary Surgeon

Veterinary Surgeon | Part Time | £40,000 -£55,000 FTE, depending on experience

A&E / Inpatient Veterinary Surgeon

Experienced Veterinary Surgeon – Full or Part Time

Veterinary Surgeon - Small Animal

Registered Veterinary Nurse

Veterinary Surgeon - Full or Part time Considered

Veterinary Surgeon - Owner-led Practice, team focus

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