Medical receptionist/care navigator Work, Jobs in Preston, Eng (with Salaries)

Medical Receptionist/Care Navigator
Fishergate Hill Surgery —Preston
- £12.71 an hour
- Part-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
12d
Part Time Medical Receptionist/Care Navigator
Fishergate Hill Surgery —Preston
- £12.71 an hour
- Part-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
12d
Receptionist/Care Navigator
Coppull Medical Practice —Chorley
- £12.76 an hour
- Overtime
- Customer service
- Front desk
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Medical Receptionist
Adelaide Family Practice —Blackpool
- From £12.93 an hour
- Part-time
- Continuous improvement
- Mentoring
- Data entry
Quick apply
5h
GP Receptionist/Care Navigator
Old Henry Street Medical Centre —Leigh
- £12.71 an hour
- Part-time
- GP surgery experience
- Microsoft Office
- Administrative experience
Quick apply
GP Receptionist/Administrator
Longview Medical Centre —Liverpool
- £12.71 an hour
- Full-time
- GP surgery experience
- Front desk
- In-person
Quick apply
2d

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Medical Receptionist/Care Navigator
Fishergate Hill Surgery —Preston
Answer incoming phone calls, transferring calls or dealing with the callers’ requests appropriately. Manage all queries as necessary in an efficient manner.
£12.71 an hour
Quick apply
12d
Part Time Medical Receptionist/Care Navigator
Fishergate Hill Surgery —Preston
Answer incoming phone calls, transferring calls or dealing with the callers’ requests appropriately. We are looking for one candidate to work 14 hour (2 days)…
£12.71 an hour
Quick apply
12d

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Medical Receptionist/Care Navigator

Fishergate Hill Surgery -
Preston

Quick apply

Job details

Part-time | Full-time
£12.71 an hour
12 days ago

Benefits

Annual leave
Company pension
On-site parking

Qualifications

Collaborate with healthcare professionals
Customer service call handling
Microsoft Outlook
EMIS Web
Inbound customer enquiry call handling
Clinical record keeping
Closing procedures
Updating electronic health records
Updating electronic care records
Patient appointment coordination
GCSE
Administrative support experience
Scanning
Administrative experience
Appointment booking and call handling
Medical reception and administration experience
Opening procedures
Organisational skills
Front desk
IT
Patient record updating
Patient registration
Communication skills

Full job description

We are seeking a highly motivated individual to join our reception / administrative team. The ideal candidate will have excellent communication, interpersonal, and organisational skills, with the ability to work both independently and as part of a team.

We are looking for someone to work 35 hours per week.

The current pattern operates on a two-week rotation, with occasional adjustments to cover annual leave or sickness:

Week 1: 8:00am 3:00pm - Mon-Fri
Week 2: 11:30am 6:30pm - Mon-Fri

A paid half-hour lunch break is included in each shift.

Qualifications and Experience:

Essential:
Educated to GCSE level or equivalent.
Experience working with the general public.
Strong IT skills, including Office and Outlook proficiency.
Ability to work under pressure and handle sensitive situations empathetically.
Desirable:
Administrative experience in a healthcare setting.
Familiarity with EMIS clinical system.

Personal Qualities:

Polite, confident, and flexible.
A forward thinker with high integrity and loyalty.
Clear, polite telephone manner
Sensitive and empathetic, especially in challenging situations.
Ability to follow policy and procedure

Other Requirements:

Willing to work flexible hours as needed.
Disclosure Barring Service (DBS) check

Job Summary
To be responsible for undertaking a wide range of reception and administrative duties along with the provision of general support to the multidisciplinary team. To act as the central point of contact for patients, be responsible for the distribution of information, messages and enquiries for the clinical team, liaise with multi-disciplinary team members and external agencies such as secondary care and community service providers.

Duties can include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as required.

The following are the core responsibilities for the role. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

1. Process incoming and outgoing mail

2. Photocopy documentation as required

3. Process changes to patient registration, deduction of record and new patient registration

4. Input data into the patients’ healthcare records as necessary

5. Answer incoming phone calls, transferring calls or dealing with the callers’ requests appropriately

6. Welcome patients and visitors to the organisation, directing requests appropriately

7. Support all clinical staff with general administrative tasks as requested

8. Process and distribute incoming emails

9. Process personal, telephone and e-requests for appointments

10. Signpost patients to the correct service

11. Initiating contact with and responding to, requests from patients, team members and external agencies

12. Code data on the clinical IT system

13. Direct requests for information, i.e., SAR, insurance/solicitors’ letters and DVLA forms to the appropriate team member

14. Manage all queries as necessary in an efficient manner

15. Monitor and maintain the reception area and notice boards

16. Support all clinical staff with general tasks as requested

17. Scan patient related documentation and attach scanned documents to patients’ healthcare records

18. Complete opening and closing procedures in accordance with the duty rota

19. To support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently

20. Maintain a clean, tidy, effective working area at all times

Job Types: Full-time, Part-time

Pay: £12.71 per hour

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

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medical receptionist/care navigator jobs in preston, eng

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