2nd line modern Work, Jobs in Ramsbottom, Gtm (with Salaries)

Repairs Advisor
Community Gateway Association —Preston
- £27,500 a year
- Full-time
- Microsoft Word
- Communication skills
- Sick pay
3d
2nd Line Modern Workplace Engineer
LIMA —Salford
- £50,000 - £60,000 a year
- Employee assistance programme
11d
2nd Line Modern Workplace Engineer
LIMA Networks LTD —Salford Quays
- £35,000 - £45,000 a year
- Weekend availability
- Hybrid work
- Azure
- SharePoint
Quick apply
11d
CDD Analyst
Allica Bank —Manchester
- Full-time
- Hybrid work
IT Support Engineer
GWA Group —Warrington
- Full-time
- Continuous improvement
- Computer networking
- SharePoint
Application Support Practitioner
BAE Systems —Warton
- From £51,722 a year
- Continuous improvement
- Travel
5d
D365 Manufacturing & SCM Support Consultant
HSO Group B.V. —Manchester
- Azure
- Continuous improvement
- Communication skills
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2nd line modern jobs near ramsbottom, gtm

Repairs Advisor

Community Gateway Association -
Preston

Apply Now

Job details

Full-time
£27,500 a year
3 days ago

Benefits

Company pension
Sick pay

Qualifications

Microsoft Word
Social housing experience
Customer service call handling
Microsoft Office Suite
Appointment booking and call handling
Customer support
Customer interaction
Communication skills

Full job description

Repairs Advisor - Customer Service

37 hours per week, Monday Friday, based at our offices on Preston Docks

£27,500.00 per annum

What will you be doing in this role?

As a Repairs Advisor, you will provide an excellent front-line service to our customers, mainly over the telephone but also via email and face-to-face, when required. You will triage requests for repairs, book in jobs and schedule appointments for our skilled trades people Gateway PropertyCare. This is an ‘in-person’ role based at our offices on Preston Docks.

What we are looking for in you:

Significant experience of working in a customer service role, ideally over the telephone
Fantastic IT skills, specifically comfortable using core Microsoft products (Outlook, Word, Excel) with the ability to quickly learn our in-house systems with training and support
Exceptional written and verbal communication abilities, with an empathetic approach when interacting with customers
Ability to carry out basic fault finding over the phone through effective questioning and prompts

It would be great if you also had:

Experience of working in the social housing sector
Experience of planning and scheduling work
Knowledge of household repairs and maintenance, e.g. how to top up boiler pressure

Working arrangements:

This role is based at our gorgeous and modern dock-front offices in Preston.

Why work at Community Gateway?

We are a values-based organisation who truly care about our employees, their health, safety and wellbeing. We aim for a great employee experience and that includes offering a range of benefits have a look at the attached leaflet for more information. Our holiday entitlement starts at 26 days plus bank holidays (including your birthday off and Christmas closure!).
We also offer a great pension scheme where CGA will pay in contributions up to 10%, a company-paid health cash plan for you and your dependents (including 24/7 GP), enhanced sick pay and parental leave, reward and recognition scheme, wellbeing support, training and development and much more.

Inclusion is key for us. We would love to hear from people from diverse backgrounds for this role, those who may be underrepresented in our organisation. We aim to be reflective of the communities in which we operate and if you speak a second language this can come in handy!

A bit more about us:

Community Gateway own and manage around 7000 homes across the city of Preston, but we are so much more than just a landlord. We aim to offer great customer service, providing safe, well-maintained and affordable homes, and making a positive difference to the communities in which we work. We make sure that we manage our business to the highest of standards and are working to create a sustainable future.

And finally, we want to be a great place to work.so if you think you have the skills, experience and can live our values, then we want to hear from you. If you haven't done so already, check out the candidate pack on our website for more about us and top tips for your application.

Dates for your diary:

The closing date for this role is Sunday 30th August 2026 at midnight with interviews held on Tuesday 1st September 2026, Wednesday 2nd September 2026, Thursday 3rd September 2026.

We reserve the right to close this vacancy early so you are encouraged to apply as soon as possible.

Apply Now

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2nd line modern jobs in ramsbottom, gtm

Repairs Advisor

2nd Line Modern Workplace Engineer

2nd Line Modern Workplace Engineer

CDD Analyst

IT Support Engineer

Application Support Practitioner

D365 Manufacturing & SCM Support Consultant

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