Employee relations operations administrator Work, Jobs in Redditch, Wor (with Salaries)

Employee Relations Operations Administrator
Select Engineering —Birmingham
- £23.60 an hour
- Call to connect
- Continuous improvement
- Human resources
- Organisational skills
- Employee assistance programme
Estates & Facilities Administrator
Queen Alexandra Charity —Harborne
- £25,531.48 - £26,842.55 a year
- Part-time
- Microsoft Outlook
- Writing skills
- Databases
- Annual leave
- Employee assistance programme
Quick apply
6d
Investment Operations Analyst
LGPS Central —Wolverhampton
- Full-time
- Hybrid work
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Estates & Facilities Administrator
Queen Alexandra College —Birmingham
- £20,701.20 - £26,843.00 a year
- Part-time
- Microsoft Outlook
- Writing skills
- Databases
- Annual leave
- Employee assistance programme
6d
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Deloitte —Birmingham
- Hybrid work

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Employee Relations Operations Administrator

Select Engineering -
Birmingham

Apply Now

Job details

Fixed term contract
£23.60 an hour

Benefits

Employee assistance programme

Qualifications

Stakeholder collaboration
Stakeholder liaison
Employee relations
Internal department liaison
Continuous improvement
Decision making
Human resources
Data analytics
Organisational skills
Multidisciplinary collaboration
Manufacturing
Cross-functional collaboration
Communication skills
Cross-functional communication

Full job description

Location

Birmingham

Job type:

Contract

Salary:

£23.60ph INSIDE IR35 Via Umbrella Solutions

Contact name:

Laura Hopson

Contact email:

[email protected]

Contact phone:

01245403560

Job ref:

37111788/1710

Published:

about 2 months ago

Duration:

12 Months

Expiry date:

31 Dec 2026 23:59

Startdate:

ASAP

Various locations:- Castle Bromwich, Solihull, Birmingham and/or Halewood, Liverpool

POSITION DESCRIPTION:

The Opportunity

We are seeking an individual who can deliver exceptional, professional HR support to our manufacturing facilities across the West Midlands, focusing on all aspects of Absence Management.
The ideal candidate will demonstrate their ability to embody our Creators Code values, constantly displaying Customer Love, Unity, Integrity, Growth and Impact in all aspects of their work
As training will be provided, we are seeking someone who is eager to learn and develop within the field of Employee Relations.

The role would suit someone who:

Has a Customer Love manufacturing focused mindset
Is a good team player who displays Unity but can also work independently
Is curious, inquisitive and can use a range of questioning techniques and is seeking Growth in their development
Is a strong communicator who Impacts outcomes
Is resilient and can work with Integrity

Key Performance Indicators

3.5% absence (0.8% LTA, 1.7% STA)
80% Customer Satisfaction
90% SLA Achievement

Key Accountabilities and Responsibilities could include:

Support manufacturing related absence cases to improve attendance and contribute to key operational performance outcomes.
Provide timely and effective support for both short - and long-term absence matters and restricted worker cases.
Identify and support cases that would benefit from early intervention and quickly implement tailored support measures to reduce absence duration and improve employee outcomes.
Assisting in co-ordinating absence management training to all stakeholders across the manufacturing environment, ensuring they have the skills and confidence to manage attendance effectively.
Collaborate closely with Employee Relations Administrators across manufacturing sites to review, refine and align absence management policies, standardise best‑practice processes and contribute to the successful delivery of key project initiatives.
Work in partnership with Occupational Health services to ensure timely interventions, effective support plans and reduced absence timescales across the manufacturing environment.
Actively promote and encourage the use of wellbeing resources, such as the Employee Assistance Programme, Aviva Plus, BEN and the Centre for Wellbeing, to strengthen employee support and drive reductions in absence frequency and duration.
Collaborate with cross functional teams to support accurate data reporting relating to manufacturing absence, ensuring insights are available to inform decision making and trend analysis.
Build and maintain strong working relationships with key stakeholders across HR and the wider business to ensure the efficient delivery of Employee Relations services.
Contribute to continuous improvement initiatives within the Employee Relations team, actively identifying opportunities to enhance processes, tools or ways of working.
Undertake any additional responsibilities or tasks as required by the line manager in connection with the role.

Key Interactions

Senior and middle line managers
Trade Union in the local area you support
Area Attendance Leads
Site HR People Partner team
Employee Relations and Engagement team
Occupational Health

Knowledge, Skills and Experience

Essential:

High level of accuracy and strong attention to detail.
Effective organisational skills, with the ability to plan, prioritise and manage a varied workload.
Ability to liaise with managers across all levels.
Customer focused mindset with a commitment to delivering high‑quality HR support.
Ability to work autonomously, using initiative to manage workload and meet challenging deadlines.
Demonstrated ability to deliver consistent, effective results in a fast‑paced manufacturing environment.
Strong written and verbal communication skills, with the ability to explain complex information clearly.

Desirable:

Ability to work both independently and collaboratively within a team environment.
Ability to use rational judgement, critical thinking and data analysis to inform decision‑making.
Comfortable and confident using a range of HR systems, technologies and digital tools.

Personal Profile

Essential:

Demonstrates the Creators’ Code behaviours of Customer Love, Unity, Integrity, Growth and Impact in all interactions and decision‑making.
Embraces differences with empathy and openness, encourages collaboration, and supports others to achieve shared goals.
Builds trust through honest, transparent communication, active listening and respectful engagement.
Takes initiative, shows curiosity and uses feedback, learning and reflection to drive continuous personal and professional growth.
Demonstrates resilience, energy and enthusiasm, performing effectively in a fast‑paced and demanding environment.
Responds constructively to new challenges, differing viewpoints and changing priorities.
Communicates complex information clearly and confidently.
Acts as an effective team player.

Consultant

Laura Hopson

Director

Apply Now

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