We are Go North West! We are proud to employ over 1000 local people and operate a fleet of over 300 buses delivering the Bee Network in Greater Manchester. We’re part of the Go-Ahead Group, a leading, multinational public transport operator connecting communities through bus and rail services.
Since our formation as recently as 2019, our business has tripled in size, and we are still growing. While we’re proud of our progress to date, we’re keen to develop even further. We place great importance on a collaborative style, both with our colleagues and stakeholders including Transport for Greater Manchester and across the wider family of Go-Ahead Group companies. We care about our people – we’re recognised as an Investor in People and we’re members of the Greater Manchester Good Employment charter.
Our newly created role of Recruitment Administrator will be integral to our positive, “people first” agenda. You will support the whole business team at Go North West by assisting with the onboarding and recruitment of new colleagues, aiding general people function duties, undertaking general administrative tasks, and so on. You’ll be a key part of the team helping to deliver our sector-leading ELITE Training Academy.
This is a 12-month fixed term contract, working full time on site at our Bolton bus depot.
JOB DESCRIPTION
- Maintaining employee records in line with GDPR guidelines. This includes HR files and databases, recruitment and induction records, employee absence records, performance reviews, and grievance and disciplinary records etc.
- Assist with the full recruitment process from creating job descriptions and role profiles, to reviewing CVs, organising interview dates, conducting assessment days, and responding to all recruitment queries.
- Onboard all new starters to various databases in an accurate manner and ensuring personal details uploaded to payroll and the benefit scheme.
- Oversight of our offsite weekly driver recruitment/assessment days ensuring a consistently high candidate experience.
- Preparation of materials for weekly new starter inductions.
- Liaising with apprenticeship providers about onboarding of new starters into apprenticeship schemes, including secure sharing and processing of any relevant personal information.
- Maintenance of key recruitment channels, e.g., Indeed, company website, ELITE website, etc., including tracking applications, and uploading/editing/ending job adverts.
- Scheduling invites to interviews for candidates and hiring managers for all vacancies.
- Liaise with external partners and stakeholders (e.g., Job Centre Plus) about all recruitment initiatives such as participation in SWAP events.
- Participate in Recruitment Roadshow events as and when required.
- Management of the full employee life cycle ensuring right to work & licence checks, probation reviews, new starter / leaver forms processed accurately and within tight deadlines.
- Preparing offer letters of employment and welcome packs for new starter induction days.
- Facilitate strong working relationships with employee groups and trade unions.
- Proactively supporting, encouraging, and demonstrating The Go-Ahead Way, our visions and values to ensure that they become embedded in the culture across the business.
- Support and lead when required with ad-hoc projects, working with key business stakeholders and senior management.
- Other duties commensurate with the role and your capability as may be deemed appropriate by the Head of People and HR Manager.
Key safety responsibilities
- Acting in a manner as to ensure the health, safety, welfare, environment and fire safety of yourself and others in the organisation, as well as any customers, clients, and visitors.
- Ensuring that you and any guests to any company premises understand emergency and evacuation arrangements.
- Ensuring your working environment is maintained in a safe and tidy condition.
- Acting proactively in identifying any unsafe practices or safety risks in the organisation and reporting these through the appropriate channels.
- Ensuring adherence to all relevant company and Go-Ahead group company policies and procedures.
PERSON SPECIFICATION
Knowledge and skills requirements
- Previous recruitment or administration experience is essential.
- Strong communication skills with the ability to guide, influence and challenge current working practices appropriately.
- Proficient use of Microsoft Office suite (primarily Word and Excel).
- Hands on mentality and must be confident working independently.
- Ability to prioritise work activities.
- Flexible and adaptable.
- Building and maintaining key internal and external stakeholder relationships.
Behaviour requirements
- Information seeker – regularly assess information and data; looking inside and outside the organisation for ways to improve.
- Ideas generator – value fresh thinking and develop innovative ideas to drive the business forward.
- Flexible thinker – consider business challenges from different perspectives, considering the views of others.
- Effective communicator – communicate with others in clear, concise, and engaging ways, while being unafraid to challenge practices, behaviour, or ways of doing things.
- Collaborative team worker – value others’ contributions, encouraging teamwork and collaboration.
- Active influencer – build long-term relationships to develop mutually beneficial networks.
- People developer – create a learning and development environment where people can fulfil their potential.
- Confidence inspirer – adopt a positive attitude and builds confidence in others.
- Trust builder – achieve results through building relationships based on treating people with respect and dignity.
- Action enabler – make things happen; being accountable for delivering results especially during times of change.
- Continuous improver – look to improve performance through better measurement and evaluation.
- Customer champion – keep the organisation one step ahead of the customer.
