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Assistant Manager

Shepherd Neame -
Sandwich

Quick apply

Job details

Full-time

Benefits

Company pension
Employee discount
Flexible schedule

Qualifications

Inventory control
Closing procedures
Stock ordering
Performance management
Food safety and hygiene regulations
Staff training
Opening procedures
Bar management
Customer support
Customer interaction
Training & development
Team motivation leadership
Hospitality management

Full job description

Assistant Manager

Bell Hotel

Employment type: Full Time
Contract: Permanent
Salary: to be discussed at venue

Assistant Manager – Support and Lead with Britain’s Oldest Brewer!

At Shepherd Neame, we know that great leadership creates memorable experiences. As an Assistant Manager, you’ll play a key role in supporting the General Manager to run the pub efficiently, lead the team, and deliver outstanding hospitality. This is an exciting opportunity for someone with a passion for people and a drive to progress in hospitality management.

Where You’ll Be Working

Located next to the River Stour in the heart of the beautiful medieval town of Sandwich, Kent, the Bell Hotel has been welcoming guests to the town since Tudor times. Having undergone extensive refurbishment in recent years, the historic riverside retreat offers guests a luxurious experience with 21st-century comforts. Sandwich is also a magnet for golfers, with Royal St George’s and Prince’s golf clubs on its doorstep.

What You’ll Do

Support the General Manager in day-to-day operations, including opening and closing duties.
Lead and motivate the team to deliver exceptional service and uphold company standards.
Assist with staff training, development, and performance management.
Manage stock control, ordering, and cost efficiency.
Ensure compliance with health, safety, and hygiene regulations.
Handle customer queries and resolve issues promptly and professionally.
Contribute ideas to improve service and business performance.

What’s In It For You?

Competitive hourly pay plus a share of tips
Early wage withdrawal scheme
25% discount on food and drink at Shepherd Neame Managed Houses
25% discount on overnight stays at Managed House Hotels
Up to 40% off select purchases from our Visitor Centre Shop in Faversham
Exclusive discounts via Sheps Hut on hundreds of high street brands
Access to a Workplace Mental Health Platform
Company pension plan
Career development opportunities across our pubs, Brewery, and Support Office
Flexible working hours to suit your lifestyle

What You’ll Need

We’re looking for behaviours that make a great Assistant Manager – you inspire confidence and guide others positively.

Sheps Spirit – you bring enthusiasm and a passion for hospitality.
Pride & Passion – you take ownership and pride in delivering results and go the extra mile to make guests feel valued.
Authenticity – you stay calm and proactive when things get busy.
Working Together – you enjoy working collaboratively and supporting colleagues.

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity—values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.

Ready to bring your personality and passion to leadership?

Apply today and become part of our story!