Desktop support engineer Work, Jobs in Rolleston, Sts (with Salaries)

Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Maintenance
- Work from home
Quick apply
Infrastructure & Hardware Engineer - On Site
IAE —Stoke-on-Trent
- £30,000 - £37,650 a year
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Life insurance
- Sick pay
Quick apply
8d
Modern Workplace Infrastructure Engineer
Cooper Parry —Derby
- Full-time
- Azure
- AI
IT Engineer
Crusade Computer Solutions Ltd —Walsall
- From £30,000 a year
- Full-time
- Azure
- English
- Windows
Quick apply
6d
IT Technical Engineer
Leek Building Society —Leek
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Mentoring
- Annual leave
- Sick pay
Quick apply
5d
Software Engineer
Commify —Nottingham
- £45,000 - £55,000 a year
- Hybrid work
- AI
- Communication skills
- Annual leave
Quick apply
13d
Senior IT Infrastructure Engineer
Flint Bishop —Derby
- Weekend availability
- Azure
- Writing skills
- Communication skills
- Employee discount
Quick apply
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
2d
Lead Software Engineer
Cadence Design Systems —Nottingham
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
- Employee stock purchase plan
- Life insurance
2nd Line Project Engineer
Midlands Partnership University NHS Foundation Trust —Trentham
- £28,392 - £31,157 a year
- Full-time
- Data entry
- Typing
- In-person
Senior Firmware Engineer
Wattbike —Nottingham
- Full-time
- Hybrid work
- Software troubleshooting
- Engineering
- Bachelor's degree
- Employee discount
- Life insurance
Quick apply
IT Field Service Engineer
bk plus —Aldridge
- Full-time
- Travel
- In-person
- Communication skills
Quick apply

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Infrastructure & Hardware Engineer - On Site
IAE —Stoke-on-Trent
Knowledgeable in *SQL, Java, JavaScript* for system administration tasks. Lead *vulnerability assessment and patch management* processes to ensure systems…
£30,000 - £37,650 a year
Quick apply
8d
Infrastructure Engineer
Techology Powered Services Ltd —Birmingham
Our mission is to empower partners and enterprise customers by delivering complex infrastructure projects with unparalleled speed, precision and technical…
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7d

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Desktop Support Engineer

Glo-networks Ltd
Derby

Quick apply

Job details

Permanent | Full-time
£25,000 - £35,000 a year

Benefits

Company pension
Work from home

Qualifications

Jira
Technical troubleshooting
Desktop support
TCP
SCCM
BMC Remedy
User account provisioning
LAN
Ticket management
Maintenance
User account management
IT support
Technical support incident logging
Network support
Technical writing
Mac OS
ServiceNow
IP networking
Customer support
Customer interaction
IT incident logging
Application support
Active Directory

Full job description

At Glo, we believe technology should make life easier — and our Technical Support Team are the people who make that happen. We’re looking for someone who’s friendly, curious, and technically capable; someone who enjoys solving problems, talking to people, and keeping systems running smoothly. If you take pride in doing things properly and delivering support with a smile (even on the busy days), you’ll fit right in.

What You’ll Do

Provide first-line and second-line technical support across Windows, macOS, networking, and common business applications.
Troubleshoot hardware, software, and connectivity issues — getting users back up and running quickly and confidently.
Log, manage, and resolve tickets through our service desk tools (e.g. ServiceNow, Jira, Remedy) with clear and accurate notes.
Set up and maintain user accounts, devices, and permissions, including Active Directory tasks and endpoint configuration.
Support the rollout of updates, deployments, and routine maintenance tasks alongside the wider technical team.
Escalate complex issues appropriately, ensuring smooth handover and great communication throughout.
Contribute to our internal knowledge base by documenting fixes, processes, and best practice.
Deliver excellent customer service — clear communication, patience, and a helpful attitude every time.

What You’ll Bring

Previous experience in an IT support or service desk role.
Strong troubleshooting ability across Windows and macOS environments.
A solid understanding of networking basics (LAN, VPN, DNS, TCP/IP).
Familiarity with Active Directory and common enterprise tools such as SCCM, ServiceNow, Jira, or Remedy.
Good problem-solving skills and a calm, logical approach under pressure.
A genuine desire to help people — clear communication, empathy, and patience are essential.
Willingness to learn, grow, and adapt as new technologies and processes evolve.

Why Work With Glo?

Glo is a people-first IT partner built on clarity, honesty, and high standards. We’re a friendly, tight-knit team with over 30 years’ collective experience — and we take real pride in supporting clients the right way. No jargon, no cutting corners, just dependable service and a supportive environment that helps you grow.

You’ll have the chance to learn from experienced colleagues, strengthen your technical skills, and be part of a business that genuinely values teamwork, trust, and quality service.

Job Types: Full-time, Permanent

Pay: £25,000.00-£35,000.00 per year

Benefits:

Company pension
Work from home

Experience:

MSP: 2 years (required)
1st Line Technical Support: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Remote

Quick apply

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desktop support engineer jobs in rolleston, sts

Desktop Support Engineer

Infrastructure & Hardware Engineer - On Site

Modern Workplace Infrastructure Engineer

IT Engineer

IT Technical Engineer

Software Engineer

Senior IT Infrastructure Engineer

2nd Line Technical Analyst

Lead Software Engineer

2nd Line Project Engineer

Senior Firmware Engineer

IT Field Service Engineer

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