Level service technician Work, Jobs in Rowley Regis, Wmd (with Salaries)

Second Line IT Support Technician
Entanet —Telford
- £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Recruiting
- SharePoint
Quick apply
12d
Orthotic Technician
Ability Matters Group —Birmingham
- Full-time
- Assembly
- In-person
- Manufacturing
- Referral programme
Quick apply
Laboratory technician
Atun Kimya UK Ltd —Birmingham
- £25,000 - £30,000 a year
- Full-time
- Laboratory experience
- Analysis skills
- Travel
Quick apply
5d
Crematorium & Cemetery Assistant
WesterleighGroup —Rubery
- From £26,842 a year
- Temporary
- Computer literacy
- Computer skills
- Free parking
- Employee discount
8d
IT Field Engineer
BCA —Birmingham
- Monday to Friday
- Continuous improvement
- Travel
- Communication skills
- Employee assistance programme
Quick apply
Apprentice Multi-skilled Maintenance Craftsperson – Estates – 98258AP – Apprentice Grade 2
University of Birmingham —Birmingham
- £19,278 - £26,741 a year
- Full-time
- Engineering
- University
- Communication skills
- Annual leave
- Sick pay
BMW Service Advisor
Sytner —Oldbury
- Weekend availability
- Organisational skills
- Employee discount
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer skills
- Power tools
- In-person
Quick apply
Research Technician - Department of Cancer and Genomic Sciences - 107847 - Grade 4
University of Birmingham —Birmingham
- £27,546 - £29,171 a year
- Part-time
- Laboratory experience
- Research
- University
5d
CAD Technician / Estimator
Wernick Group Limited —Walsall
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Technician (IT Support) Level 2
Dudley Metropolitan Borough Council —Brierley Hill
- £24,544.67 - £26,753.33 a year
- Full-time
- School
- Free parking
- Employee assistance programme
10h
IT Technical Support (1st Line)
Walsall Healthcare NHS Trust —Walsall
- £28,392 - £31,157 a year
- Full-time
5h
NDT Inspector (Night Shift) M-F
Safran —Wolverhampton
- £44.02 an hour
- Full-time
- Quality control
- Mentoring
- Organisational skills
- Annual leave
Laboratory Technician
Eurofins UK Food Testing —Wolverhampton
- Part-time
- Continuous improvement
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
PHARMACY APPRENTICESHIP
Lad Chemist —Kingswinford
- £8 an hour
- Part-time
- Medication administration
- No experience needed
- Patient care
- Store discount
- Employee discount
Quick apply
14d
Heavy Vehicle Mechanic Apprentice Wolverhampton
GTG —Wolverhampton
- Monday to Friday
- Customer service
- Automotive diagnostics
- Communication skills
- Annual leave
2nd Line Support Technician
Converge Technology Solutions —Stafford
- £26,000 - £28,900 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- SharePoint
- Annual leave
Maintenance Technician (Water)
Equans —Birmingham
- Full-time
- Annual leave
- Employee assistance programme
Apprentice HGV Technician Wolverhampton
GTG —Wolverhampton
- Full-time
- Computer literacy
- Maintenance
- Computer skills
IT Support Technician Apprentice
QA Apprenticeships —Birmingham
- £19,000 - £25,000 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
1d

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Second Line IT Support Technician

Entanet
Telford

Quick apply

Job details

Full-time
£45,000 a year
12 days ago

Qualifications

Jira
Technical troubleshooting
ITIL Certification
Customer service
Computer hardware
Recruiting
SharePoint
Application support
SaaS
AI
Communication skills

Full job description

We are looking for a Second Line IT Support Technician

Location: Telford

Salary: £45,000

Hours: 37.5 hours per week, 9am-5.30pm Monday to Friday

Work pattern: Office Based

About the role

The Second Line IT Support Technician provides support across the Entanet IT system estate, including M365, end-user devices, on and off-boarding support, and integrations and basic-level application support. You will be responsible for supporting up to 30 people who are predominately based from the Telford office or remote. You will manage the Telford office IT and networking environments. You will help onboard a Microsoft CSP and reseller for internal IT needs.

Key responsibilities

Provide end-user IT support across hardware, software, M365, connectivity and SaaS applications.
Maintain the IT asset register, device provisioning and onboarding/offboarding.
Provide service-desk functionality.
Maintain the IT Service Desk software (Jira Service Management)
Administer the M365 tenant and ongoing administration, including security, device management, SSO integrations, Teams, Sharepoint and Exclaimer signatures.
Deploy and manage Microsoft Copilot and other AI-powered self-service tools to help staff resolve common issues autonomously.
Manage the AI tooling licence estate (Copilot, Claude and similar) for all Entanet staff.
Help recruit and nurture an IT apprentice who will help support 1st line activities and the service desk.

About you

Experience & Knowledge

Strong Microsoft 365 administration and end-user support skills.
Experience providing service desk IT support functionality.
Experience of device provisioning, asset management and onboarding/offboarding.
Experience working with CSP and IT resellers.

Skills & Competencies

Excellent customer-service and communication skills.
Well-organised, able to manage a varied workload independently.
Practical problem-solving across hardware, software and connectivity.
Keen to deploy AI self-service tooling to reduce ticket volume.

It would be great if you have any of the following, but it's not essential:

Experience standing up an M365 tenant from scratch.
Experience managing a software/SaaS licence estate.
Exposure to Microsoft Copilot or comparable AI self-service tools.
Background supporting a business through separation or rapid change.

Qualifications

Relevant IT certification (e.g. Microsoft 365, ITIL Foundation) or equivalent experience.
Right to work in the UK.

What we offer

Competitive base salary.
Generous holiday allowance and flexible working arrangements.
Supportive, inclusive culture with and cross-functional collaboration.

How to apply

Please submit your CV and a brief covering note outlining your relevant experience and why you are interested in this role. We will review applications on a rolling basis and contact shortlisted candidates to arrange interviews.

We are committed to equality of opportunity and welcome applications from candidates of all backgrounds. If you require any reasonable adjustments during the recruitment process, please let us know.

Quick apply

Refine Your Search

level service technician jobs in rowley regis, wmd

Second Line IT Support Technician

Orthotic Technician

Laboratory technician

Crematorium & Cemetery Assistant

IT Field Engineer

Apprentice Multi-skilled Maintenance Craftsperson – Estates – 98258AP – Apprentice Grade 2

BMW Service Advisor

L4 Network Engineer Apprentice

Research Technician - Department of Cancer and Genomic Sciences - 107847 - Grade 4

CAD Technician / Estimator

Technician (IT Support) Level 2

IT Technical Support (1st Line)

NDT Inspector (Night Shift) M-F

Laboratory Technician

PHARMACY APPRENTICESHIP

Heavy Vehicle Mechanic Apprentice Wolverhampton

2nd Line Support Technician

Maintenance Technician (Water)

Apprentice HGV Technician Wolverhampton

IT Support Technician Apprentice

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We are looking for a Second Line IT Support Technician

Location: Telford

Salary: £45,000

Hours: 37.5 hours per week, 9am-5.30pm Monday to Friday

Work pattern: Office Based

About the role

Key responsibilities

About you

Qualifications

What we offer

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