Senior it support engineer

Senior IT Scrum Master
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- Up to £75,000 a year
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- Communication skills
- Annual leave
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Senior IT Scrum Master

NFU Mutual -
Stratford-upon-Avon

Apply Now

Job details

Permanent | Full-time
Up to £75,000 a year
12 days ago

Benefits

Annual leave
Company pension
Private medical insurance
Employee discount
Gym membership
Referral programme
Car scheme

Qualifications

Stakeholder collaboration
IT team management
Stakeholder liaison
Performance management
Agile
Information technology team management
Leadership
Communication skills

Full job description

Senior IT Scrum Master

Get significant visibility across IT programmes and the opportunity to help shape how agile ways of working evolve across Technology.

Combine people leadership with delivery leadership and influence ways of working

Hybrid 80% homeworking and 20% from Stratford upon Avon

About the role

Join NFU Mutual in a newly evolved Senior IT Scrum Master role that brings together agile delivery, people leadership and operational management. Reporting into the IT leadership team, you’ll coordinate incoming work, manage priorities, oversee delivery progress and lead a team of engineers, while working closely with internal stakeholders and third-party suppliers.

Day to day, you’ll lead agile ceremonies across multiple teams, facilitate collaboration, manage dependencies and help remove barriers that could impact outcomes. You’ll coach and mentor colleagues, support their development and create an environment where teams can perform at their best, while maintaining a strong focus on governance, delivery outcomes and continuous improvement.

As a senior member of the agile community, you’ll influence delivery practices, improve operational processes and support wider transformation and change initiatives across NFU Mutual. This role offers significant visibility across IT programmes and the opportunity to help shape how agile ways of working evolve across Technology.

This role is based in our Tiddington Head Office, just outside Stratford-Upon-Avon. However, we understand how important a positive work-life balance is, so to help you give your best, we offer great facilities when you want to be in an office environment and support to work up to 80% of your hours from home.

About you

You’re a credible agile leader who builds strong relationships across teams, suppliers and stakeholders. Highly collaborative and influential, you excel at stakeholder management, using strong communication skills, sound judgement and pragmatic thinking to drive progress and achieve outcomes. Organised and accountable, you effectively balance competing priorities while maintaining a focus on governance, delivery and continuous improvement. Comfortable leading people and driving change, you coach and mentor teams, fostering a culture of collaboration, ownership and high performance.

To join NFU Mutual, you’ll also bring (essential)

Scrum Master experience within technology delivery environments

Pragmatic agile leadership experience including delivery across multiple teams

Strong stakeholder management and supplier management experience

Experience operating within a regulated industry, insurance or financial services environment

Strong governance and process discipline, with knowledge of agile delivery tools such as Azure DevOps

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

Salary – Up to £75,000 depending on experience

Annual bonus (up to 25% of salary)

Contributory pension scheme, up to 20%, including your 8% contribution

28 days annual leave + bank holidays + buy/sell/save holiday trading scheme

A Family Friendly policy that helps you balance your work and family responsibilities

Private medical insurance + options to add family members

Access to savings at High Street brands, travel and supermarkets

£20 contribution to a monthly gym membership – subject to T&Cs

Health and wellbeing plan - cashback for dentist, opticians, physio and more

Employee Volunteering - volunteer in the community for one day each year

Unlimited access to Refer a Friend £500 bonus scheme

Life Assurance cover of 4 x salary

Employee discounts of 15% on a range of NFU Mutual insurance policies.

Salary sacrifice employee car scheme - subject to eligibility

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.

Our Gallup Exceptional Workplace 2026 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for eleven consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.

Additionally, we were named in the LinkedIn Top Companies 2026 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.
We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.

Stratford-upon-Avon

Tiddington Road
Stratford-upon-Avon
Warwickshire
CV37 7BJ

Visit the Stratford-upon-Avon (Tiddington) office

Vacancy managed by

Emily Cumming

Apply Now

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