Security services engineer i (uk) Work, Jobs in Scotland (with Salaries)

IT Support Engineer I, IT Services
Amazon UK Services Ltd. —Edinburgh
- Full-time
- Computer Science
- English
- Analysis skills
Graduate / Entry-Level 1st Line IT Support Technician
Microman Computer Support Limited —Glasgow
- From £27,500 a year
- Weekend availability
- Microsoft Outlook
- Windows
- Travel
- Free parking
Quick apply
1d
Quality Engineer
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- Agile
- AI
- Annual leave
- Employee discount
Cloud Infrastructure Engineer
Leidos —Glasgow
- £44,700 - £57,300 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Work from home
IT Field Engineer
Balfour Beatty —Glasgow
- Hybrid work
- Annual leave
9d
Security Services Engineer I (UK)
Corero —Edinburgh
- Weekend availability
- Hybrid work
- Scripting
- Annual leave
- Life insurance
IT Field Engineer - Scotland
T-Tech —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
Field Installation Engineer
Verisure Services (UK) Limited —Edinburgh
- £26,440 - £50,000 a year
- Full-time
- Customer service
- In-person
- Hand tools
- Annual leave
- Employee discount
Quick apply
Field Maintenance Engineer OTE 50K
Verisure Services (UK) Limited —Glasgow
- £27,937 a year
- Full-time
- Customer service
- Maintenance
- English
- Annual leave
- Employee discount
Quick apply
IT Support Engineer
Police Scotland —Inverness
- £39,590 - £44,989 a year
- Annual leave
- Employee discount
23h
Site Engineer
Murphy Group —Scotland
- Civil engineering
- Engineering
- Construction experience
- Annual leave
- Employee discount
Field Service Engineer
NoteMachine UK Ltd —Glasgow
- From £39,353 a year
- Weekend availability
- Customer service
- Maintenance
- Programmable logic controllers
- Health & wellbeing programme
- Life insurance
Quick apply
11d
AI Integration Engineer & Solutions Architect
AI Fusion X —Scotland
- £600 - £700 a day
- Hybrid work
- Databases
- APIs
- AI
Quick apply
Service Desk Engineer
Shawbrook —Glasgow
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
11d
Quality Engineer
ASSYSTEM —Helensburgh
- Full-time
- Hybrid work
- Engineering
- Continuous improvement
- Quality control
- Annual leave
- Employee assistance programme
Quick apply
Third (3rd) Engineer
CalMac Ferries Limited —Eilean Siar
- £62,746 - £64,246 a year
- Full-time
- Customer service
- Annual leave
9d
Field Engineer
M Group —Scotland
- Weekend availability
- Maintenance
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
1d
Project Consultant
Aspen Solutions Ltd —Glasgow
- £65,000 - £75,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Free parking
- Work from home
Quick apply
5d
IT Engineer
Highland IT Ltd. —Inverness
- £30,000 - £35,000 a year
- Full-time
- In-person
- Communication skills
- Marketing
Quick apply
IT Service Desk Analyst
The Scottish Government —Edinburgh
- Full-time
- Analysis skills
- Presentation skills
- Travel
3d

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IT Support Engineer I, IT Services

Amazon UK Services Ltd. -
Edinburgh

Apply Now

Job details

Full-time

Qualifications

Technical troubleshooting
Desktop support
TCP
Computer Science
CCNA
Mentoring junior staff
English
Change management
Analysis skills
Service restoration
Bachelor's degree
Computer hardware
CompTIA Network+
Mentoring
Scripting
Recruiting
Customer support
Professional development mentoring
English
Training & development
Business
CompTIA A+
High availability
Information Technology

Full job description

DESCRIPTION

Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon’s seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a fast-paced, collaborative environment. As a part of our IT Services team, you'll have the opportunity to make a direct impact on Amazon's corporate global workforce, making sure their laptops, servers, and websites work seamlessly so they can build the technology that businesses worldwide rely on.

As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees’, providing seamless end-to-end services and frictionless on-site technical support ensuring productivity remains secure and uninterrupted. Amazon’s ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our employees have the tools and resources they need to be successful, innovative and efficient.

ITS Support Engineers have an advanced understanding of IT standards, systems and equipment deployed throughout Amazon. They can work independently or collaborate with partner teams and contractors managing projects while maintaining a high level of productivity to meet goals. Quickly adapting to new processes and procedures, they act as a mentor and main partner for escalations within the team.

Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.

Key job responsibilities

Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
Provide on-call support for high severity incidents and act as an escalation point of contact for team
Assist with activities to triage and escalate system or network outages to reduce downtime
Understand and execute change management activities in a high availability environment
Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value
Effectively manage and oversee IT asset inventories
Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities
Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions

A day in the life
If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill-sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

About the team
Our IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide.

Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional.

If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Support Engineer at Amazon!

BASIC QUALIFICATIONS

Experience supporting Windows, Mac and/or Linux operating systems in a corporate setting
High school diploma or equivalent
Excellent customer facing skills
2+ years of technical experience in a corporate environment supporting Windows, Mac and/or Linux
2+ years of experience with client, server, and network services DNS, DHCP, OSI Model and TCP/IP
2+ years of experience troubleshooting in a multi-user high availability environment
2+ years of experience with PC repair, troubleshooting, deployment and liquidation
Occasional travel required based on needs of the business
Proficient in English
Bachelor’s Degree from an accredited university or equivalent

PREFERRED QUALIFICATIONS

Bachelor’s degree in Computer Science or IT related field
CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Experience in Active Directory and Windows Server backup solutions
Experience with audiovisual, video conferencing or event support
Ability to write simple scripts in an administrative language
Strong analytical skills with demonstrated problem solving abilities
Proven ability to develop clear, concise change management and standard operating procedure (SOP) documentation

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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security services engineer i (uk) jobs in scotland

IT Support Engineer I, IT Services

Graduate / Entry-Level 1st Line IT Support Technician

Quality Engineer

Cloud Infrastructure Engineer

IT Field Engineer