Service desk Work, Jobs in Scotstoun, Glg (with Salaries)

Digital Help Desk Apprentice
QA Apprenticeships —Glasgow
- £22,000 a year
- Full-time
- IT
14d
Service Desk Manager
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Leadership
- Annual leave
- Flexible schedule
Depot Assistant
First Bus —Glasgow
- Full-time
- Computer literacy
- Administrative experience
- Time management
- Employee assistance programme
- Employee discount
2d
Senior Service Desk Analyst
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Flexible schedule
Receptionist/Customer Service
SPECTRUM PROPERTIES (SCOTLAND) LTD —Glasgow
- £25,000 - £29,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Gym membership
Quick apply
4d
Receptionist/Administrator
Circle Scotland CIC —Glasgow
- £13.45 an hour
- Full-time
- Administrative experience
- Organisational skills
- Front desk
- Free parking
- Annual leave
Quick apply
4d
Part Time Guest Services Host
Portico Corporate Reception Management —Glasgow
- £10,491 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Life insurance
Quick apply
Business Support and Administration Modern Apprentice
University of Strathclyde —Glasgow
- £24,457 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
1d
Applicant Contact Team Leader
Ministry of Justice —Glasgow
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
12d
IT Support Technician
Brooklyn Travel —Glasgow
- Azure
- AWS
- Driving
Quick apply
7d
Service Desk Manager
GAP Group —Glasgow
- Full-time
- IT
Service Delivery Manager (Scotland)
North —Renfrew
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
9d
IT Support Services Technician
Percepta —Glasgow
- £34,000 a year
- Overtime
- Remote
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
IT Support Technician
Eurostampa UK —Cumbernauld
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
10d
Helpdesk Team Leader (Backshift) - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- £29,214 a year
- Full-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Work from home
Digital Workplace Consultant
Cobry —Glasgow
- Full-time
- Remote
- Work from home
Telephony and Connectivity Analyst
ARO —Glasgow
- £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Employee assistance programme
Quick apply
5d
Customer Service Advisor
Etex Group —Stirling
- Customer service
- ERP systems
- Microsoft Office
Service Desk Team Leader - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- Full-time
- Customer service
- Organisational skills
- Leadership

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Digital Help Desk Apprentice

QA Apprenticeships -
Glasgow

Apply Now

Job details

Full-time | Apprenticeship
£22,000 a year
14 days ago

Benefits

Casual dress
Company pension

Qualifications

Full job description

We are looking for a motivated and enthusiastic Digital Help Desk Apprentice to join our growing team. This is an exciting opportunity for someone eager to start a career in IT and technology while gaining real-world, hands-on experience alongside a recognised qualification.

You will become a key part of our support team—helping customers resolve IT issues, developing your technical skills, and learning from experienced professionals in a supportive and fast-paced environment.

No previous commercial IT experience is required—just a genuine passion for technology, curiosity, and a strong willingness to learn.

Responsibilities:

Provide responsive first-line IT support to customers via telephone, email, and remote support tools, ensuring issues are handled quickly and professionally.
Log, track, and manage incoming support requests using a service desk system, maintaining clear and accurate records at all times.
Troubleshoot and resolve a wide range of common hardware, software, and network connectivity issues.
Escalate more complex or technical problems to senior engineers, ensuring smooth handover and clear communication.
Assist with the setup, configuration, and deployment of laptops, desktops, mobile devices, and user accounts.
Support users with everyday IT needs including password resets, access permissions, and account management tasks.
Contribute to onboarding and offboarding processes by preparing devices, accounts, and system access for new and departing users.
Take part in IT projects and customer installations while continuously building your technical knowledge through structured apprenticeship training and hands-on experience.

Desirable skills:

A genuine enthusiasm for technology.
Friendly, confident, and approachable communication style.
Strong logical thinking and problem-solving ability.
A proactive learner who is eager to develop new technical skills and grow within the IT industry.
Strong sense of responsibility and ownership of your work.
Excellent attention to detail, ensuring accurate logging of information.
Calm, patient, and resilient when dealing with technical issues or pressure situations, always maintaining a positive attitude.

Working hours: 35 hours per week, Monday to Friday.

Benefits:

Competitive apprentice salary with regular reviews.
Dedicated mentoring and support throughout your apprenticeship.
Company pension scheme.
28 days holiday allowance plus public holidays.
Flexible working arrangements where appropriate.
Hybrid working opportunities as the role develops.
Access to training courses, certifications, and professional development.
Modern equipment and tools to support your role.
Casual dress code.
Opportunities for progression into permanent and senior technical roles.
Exposure to the latest technologies and cloud platforms.
The opportunity to grow your career alongside a rapidly growing technology business.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Apply Now

Refine Your Search

service desk jobs in scotstoun, glg

Digital Help Desk Apprentice

Service Desk Manager

Depot Assistant

Senior Service Desk Analyst

Receptionist/Customer Service

Receptionist/Administrator

Part Time Guest Services Host

Business Support and Administration Modern Apprentice

Applicant Contact Team Leader

IT Support Technician

Service Desk Manager

Service Delivery Manager (Scotland)

Technical Support Analyst

IT Support Services Technician

IT Support Technician

Helpdesk Team Leader (Backshift) - Glasgow Head Office

Digital Workplace Consultant

Telephony and Connectivity Analyst

Customer Service Advisor

Service Desk Team Leader - Glasgow Head Office

I want to receive the latest job alerts for service desk in scotstoun, glg

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