Customer technical support engineer Work, Jobs in Sct (with Salaries)

AI Integration Engineer & Solutions Architect
AI Fusion X —Scotland
- £600 - £700 a day
- Hybrid work
- Databases
- APIs
- AI
Quick apply
Junior Software Engineer
PODFather —Edinburgh
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Maths
- Software development
- Communication skills
- Free parking
- Employee assistance programme
Technical Specialist (Virtual Desktop)
Sky —Livingston
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- In-person
- Employee discount
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Work from home
Quick apply
Graduate Systems Engineer
Process Safety Solutions —Aberdeen
- Full-time
- Engineering
- Bachelor's degree
QA Engineer (Mid Level)
Waracle —Dundee
- Full-time
- Hybrid work
- SDLC
- Annual leave
- Employee assistance programme
Quick apply
Project Coordinator
Smplicare —Glasgow
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Google Suite
- Leadership
- Communication skills
- Annual leave
- Work from home
Quick apply
Junior Project Manager
Beeks Group —Renfrew
- Agile
- Communication skills
IT Support Engineer I, IT Services
Amazon UK Services Ltd. —Edinburgh
- Full-time
- Computer Science
- English
- Analysis skills
Graduate Systems Engineer (Guardian Mobile)
Motorola Solutions —Glasgow
- Full-time
- Hybrid work
- Computer Science
- Engineering
- System design
- Employee stock purchase plan
- Employee assistance programme
Technical Support Engineer
Total IT Global —Elgin
- £27,000 - £30,000 a year
- Full-time
- Computer literacy
- Windows
- Travel
- Flexible schedule
Quick apply
Lead Infrastructure Engineer - AWS Cloud Support Engineering
JPMorganChase —Glasgow
- Full-time
- AWS
- Scripting
- Software development
Support Engineer
Falkirk Council —Larbert
- £43,908 - £47,593 a year
- Communication skills
8d
Software Development Engineer, Intelligent Talent Acquisition - Lead Generation & Detection Services
Amazon Development Centre (Scotland) Limited —Edinburgh
- Full-time
- Computer Science
- Bachelor's degree
- Software development
Cloud Infrastructure Engineer
Leidos —Glasgow
- £44,700 - £57,300 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Work from home
IT Field Engineer - Scotland
T-Tech —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
IT Service Desk Engineer/Agent
SRM Digital Limited —Fort William
- Up to £30,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Project Engineer (Telecoms)
Siemens —Glasgow
- Full-time
- Annual leave
- Employee discount
6d
Customer Technical Support Engineer
Motorola Solutions —Edinburgh
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- No travel
- Employee stock purchase plan
- Annual leave
PHP Web Application Developer (Edinburgh-based)
Lyles Sutherland —Leith
- Overtime
- Hybrid work
- Software development
- AI
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
12d

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AI Integration Engineer & Solutions Architect

AI Fusion X
Scotland

Quick apply

Job details

Fixed term contract | Self-employed | Zero hours contract | Freelance
£600 - £700 a day

Qualifications

CI/CD
Authentication
Cloud architecture
Client engagement
Stakeholder liaison
Business analysis
Databases
OS Kernels
CI/CD pipelines
APIs
Design documentation
Business requirements
Solution architecture
AI
Software development or architecture experience
Communication skills

Full job description

About AIFusionX

AIFusionX is a UK-based AI integration consultancy helping small and medium-sized businesses adopt artificial intelligence confidently, securely and successfully.

We work with clients to identify high-value opportunities, connect existing systems, automate time-consuming workflows and implement practical AI solutions that deliver measurable improvements in productivity, operating costs, decision-making and customer experience.

Our approach combines clear business strategy with high-quality technical delivery. We focus on building dependable, production-ready solutions that integrate with how each organisation already operates and can continue to scale as its needs evolve.

As AIFusionX expands its client delivery capability, we are looking for an experienced and highly motivated technical specialist who is passionate about transforming business challenges into well-designed, maintainable AI solutions.

The Role

This is a key technical delivery position within AIFusionX, combining hands-on AI engineering, solution architecture, systems integration and client collaboration.

You will work closely with the founder and our clients throughout the complete delivery lifecycle—from initial discovery and technical scoping through architecture, development, integration, production deployment and ongoing optimisation.

You will have meaningful ownership of the solutions you deliver, with the freedom to recommend appropriate technologies, influence technical standards and establish reusable foundations that support AIFusionX’s growing portfolio of client projects.

This is an engineering-led role rather than a purely advisory architecture position. We are looking for someone who enjoys turning ideas into working technology and takes pride in building secure, scalable and professionally engineered solutions.

The ideal candidate will be driven, commercially aware and passionate about the possibilities of AI. You will enjoy solving real business problems, exploring emerging technologies and seeing your work create tangible value for clients.

For the right person, this is an opportunity to build a long-term relationship with AIFusionX, contribute to the company’s technical direction and take on increasing responsibility as our client portfolio and engineering capability continue to grow.

Key responsibilities

Participate in client discovery sessions to understand processes, systems and business challenges.
Translate business requirements into clearly defined technical solutions and delivery plans.
Design secure, scalable and cost-effective AI architectures.
Build AI assistants, RAG applications, intelligent workflows and agent-based solutions.
Integrate AI services with client applications, databases, documents and third-party platforms.
Connect systems using APIs, webhooks and automation technologies.
Develop lightweight web applications, internal tools and client-facing AI portals.
Deploy solutions using appropriate cloud, container and serverless technologies.
Implement authentication, permissions, logging and data-protection controls.
Evaluate and select suitable models, platforms, frameworks and vendors.
Estimate development effort, cloud costs and AI token consumption.
Test and monitor solution quality, security, performance, latency and cost.
Produce architecture diagrams, technical specifications and operational documentation.
Build reusable components and reference architectures for future client engagements.
Support demonstrations, proposals and technical discussions with prospective clients.
Provide clear handover and ongoing support for deployed solutions.

Essential experience

Strong commercial experience in AI engineering, software engineering or solution architecture.
Proven experience designing and deploying production-ready generative AI solutions.
Strong Python development and API-integration skills.
Practical knowledge of LLMs, prompt engineering, embeddings, RAG, vector databases and AI agents.
Experience with OpenAI, Azure OpenAI or comparable enterprise AI platforms.
Cloud architecture and deployment experience across Azure, AWS or Google Cloud.
Experience with databases, data pipelines and document-processing solutions.
Knowledge of Docker, Git, CI/CD and production monitoring.
Understanding of authentication, access control, secrets management and secure API design.
Working knowledge of UK GDPR, data privacy and responsible AI practices.
Ability to produce clear solution designs and then personally implement them.
Strong client-facing communication and stakeholder-management skills.
Ability to work independently in an early-stage, delivery-focused environment.

Desirable experience

Integration experience with Microsoft 365, SharePoint, Teams, CRM, ERP or accounting platforms.
Experience with frameworks such as LangChain, LangGraph, Semantic Kernel or LlamaIndex.
Knowledge of vector technologies such as Azure AI Search, Pinecone, Weaviate or pgvector.
Experience delivering technology solutions for SMEs.
Understanding of workflow platforms such as Power Automate, Make, n8n or Zapier.
Full-stack experience with React, Next.js, Node.js or similar technologies.
Experience estimating and demonstrating the measurable ROI of AI implementations.
Previous consultancy, technical pre-sales or start-up experience.

Pay: £600.00-£700.00 per day

Work Location: Hybrid remote in Scotland

Quick apply

Refine Your Search

customer technical support engineer jobs in sct

AI Integration Engineer & Solutions Architect

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Graduate Systems Engineer

QA Engineer (Mid Level)

Project Coordinator

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IT Support Engineer I, IT Services

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Software Development Engineer, Intelligent Talent Acquisition - Lead Generation & Detection Services

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IT Service Desk Engineer/Agent

Project Engineer (Telecoms)

Customer Technical Support Engineer

PHP Web Application Developer (Edinburgh-based)

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