Customer relations advisor Work, Jobs in Selby, Nyk (with Salaries)

Customer Relations Advisor
Cox Automotive —Leeds
- £27,882 a year
- Full-time
- CRM software
- Continuous improvement
- Mentoring
- Employee discount
13d
Customer Service Advisor
CBRE —Doncaster
- Full-time
- Employee discount
Fraud Investigator - Harrogate
Department for Work and Pensions —Harrogate
- £38,772 - £39,621 a year
- Overtime
- Hybrid work
- Presentation skills
- Team management
- Travel
- Annual leave
- Employee assistance programme
12d
People Advisor
NSPCC —Leeds
- Microsoft Office
- Recruiting
- Annual leave
- Employee assistance programme
People Team Advisor
VetPartners Limited —York
- Up to £32,500 a year
- Full-time
- Microsoft Office
- Administrative experience
- Conflict management
- Employee discount
- Sick pay
Quick apply
Human Resources Advisor
PHSGroup —Barnsley
- Monday to Friday
- Hybrid work
- Travel
- Human resources
- Communication skills
- Free parking
- Employee discount
People Partner
Maersk —Doncaster
- Up to £55,000 a year
- Full-time
- English
- Human resources
- Recruiting
Senior Operations Manager
Levels Above Site Services Ltd —Wakefield
- From £40,000 a year
- Full-time
- Continuous improvement
- Team management
- Human resources
- Free parking
Quick apply
6d
BMW Customer Collections Advisor
Concentrix —Rotherham
- £26,520 a year
- Full-time
- Conflict management
- Free parking
- Annual leave
Head of HR Business Partnering
Jet2.com and Jet2holidays —Leeds
- Full-time
- Continuous improvement
- Human resources
- Analytics
Delivery Partner Manager, UK/IE Delivery Partner Managers
Amazon UK Services Ltd. —Wakefield
- Weekend availability
- English
- Master's degree
- Bachelor's degree
Workplace Solutions - Plan Management Associate/Analyst
JPMorganChase —Leeds
- Full-time
- Microsoft Word
- Communication skills
Delivery Partner Manager, UK/IE Delivery Partner Managers, Last Mile Field DSP
Amazon UK Services Ltd. —Doncaster
- Weekend availability
- English
- Master's degree
- Bachelor's degree
Group Manager (Area Planning)
Leeds City Council —Leeds
- £62,475.84 - £68,506.49 a year
- Full-time
- Hybrid work
- Continuous improvement
- Budgeting
- Communication skills
- Annual leave
11d
Security Area Manager - Leeds
Savills Management Resources —Leeds
- Full-time
- Management
- Customer service
- Computer literacy
Employment Legal Counsel
SBFM —Leeds
- Contracts
- Training & development
- Communication skills
- Free parking
Labor & Employee Relations (LER) Business Partner (m/w/d)
Veralto —York
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Travel
- Annual leave

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Employee Relations Advisor
Howdens Joinery Co. —Howden
Partner with managers through coaching and mentoring to ensure that casework is resolved in a professional manner, in line with policy timescales.
People Advisor
Milewood Healthcare Ltd —Doncaster
Full UK driving licence and willingness to travel to services as required. CIPD Level 3 (or above), or equivalent HR qualification.
£32,000 a year
Quick apply
7d

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customer relations advisor jobs near selby, nyk

Customer Relations Advisor

Cox Automotive -
Leeds

Apply Now

Job details

Full-time
£27,882 a year
13 days ago

Benefits

Company pension
Employee discount
Paid volunteer time

Qualifications

CRM software
Financial Conduct Authority guidelines
Report writing
Report generation
Stakeholder liaison
Mentoring junior staff
Regulatory reporting
Internal department liaison
Complaint handling
Continuous improvement
Mentoring
Customer interaction
Root cause analysis
Communication skills

Full job description

Customer Relations Advisor

Leeds / Hybrid

£27,882

37.5 hours a week (Monday – Friday 9am to 5:30pm)

________________________________________________________________

Accelerate your career with a company that leads the way

Overview

The Customer Experience Team is dedicated to delivering exceptional customer service to our customers and key stakeholders, including Sales and Operations. Through clear, effective written and verbal communication, the team ensures a consistently high-quality experience while meeting and exceeding all contractually agreed service level agreements.

Why Join Us & What’s In It For You?

As a Cox Automotive team member, you’ll have access to a wide range of benefits, including exclusive discounts, cashback offers and our brilliant peer to peer recognition scheme. And there’s even more to enjoy:

Option to buy additional holiday days
Your birthday off every year - paid
One annual Well-Being Day for you to relax and recharge
One paid Charity Day to give back and support a cause that matters to you
Opportunities for career progression across the Cox Automotive network
Competitive pension scheme

About The Role

The Customer Relations Advisor is responsible for expert complaint handling and resolution, supporting high-profile cases and escalations. The role involves direct communication with customers via email, letter, telephone, online and internal referrals. The Advisor will support continuous improvement initiatives, contribute to root cause analysis, and collaborate with cross-functional teams to enhance customer experience and prevent future complaints.

What You’ll Be Doing

Take ownership of customer complaints, ensuring timely and effective resolution.
Provide expert guidance on complaint handling across the business.
Support and contribute to continuous improvement projects.
Produce reports and case studies highlighting trends and corrective actions.
Collaborate with Legal, Compliance, and other departments to ensure resolutions align with company policies and FCA/TCF guidelines.
Participate in cross-functional projects and CAPA (Corrective and Preventive Action) activities.
Maintain strong relationships with internal and external stakeholders.
Support training and mentoring of new team members.
Encourage best practices in complaint handling across the business.
Manage any Data Protection requests and respond appropriately.
Support audit and inspection preparation.

What We’re Looking For

Excellent verbal and written communication skills.
Strong investigative and decision-making abilities.
Ability to manage multiple cases and prioritise workload.
Experience in complaint handling, resolution, and compliance.
Familiarity with FCA/TCF standards and regulatory reporting.
Strong interpersonal and influencing skills.
Experience working with CRM systems and Microsoft Office.
Ability to produce clear and insightful reports.
Resilience and adaptability in a fast-paced environment.
Motor industry knowledge desirable but not essential

We’re Committed to Inclusion

We are proud to be an inclusive and equal opportunity employer. We celebrate diversity in all its forms. We are a place where you can be you.

Ready To Join Our Team & Make A Difference?
Apply now and drive your career forward with one of the automotive industry’s most trusted names.

STRICTLY NO AGENCIES PLEASE
We kindly ask that agencies do not contact us regarding this vacancy. We work with a carefully selected and trusted group of recruitment partners. We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.

Cox Automotive is the world’s largest automotive service organisation. We
provide dependable solutions that improve performance and profitability
throughout the vehicle lifecycle to manufacturers, fleets, and retailers.
Our businesses are organised around our customers’ core needs across vehicle
solutions, mobility, remarketing, funding, and retail.

Apply Now

Refine Your Search

customer relations advisor jobs in selby, nyk

Customer Relations Advisor

Customer Service Advisor

Fraud Investigator - Harrogate

People Advisor

People Team Advisor

Human Resources Advisor

People Partner

Senior Operations Manager

BMW Customer Collections Advisor

Head of HR Business Partnering

Delivery Partner Manager, UK/IE Delivery Partner Managers

Workplace Solutions - Plan Management Associate/Analyst

Delivery Partner Manager, UK/IE Delivery Partner Managers, Last Mile Field DSP

Group Manager (Area Planning)

Security Area Manager - Leeds

Employment Legal Counsel

Labor & Employee Relations (LER) Business Partner (m/w/d)

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