Box office sales executive Work, Jobs in Send, Eng (with Salaries)

Box Office Sales Executive
The Lost Estate —London
- £26,000 - £30,000 a year
- Part-time
- Hybrid work
- Management
- Computer literacy
- English
- Annual leave
- Work from home
Quick apply
16h
Sales Executive
Liberis —London
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- Mentoring
- Communication skills
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SumUp —London
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- POS
- Referral programme
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Bach to Baby —London
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- Part-time
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- Google Suite
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Klue —London
- £50,000 - £65,000 a year
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Wild Cosmetics —London
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Elder —London
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Kaluza —London
- £130,000 - £180,000 a year
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Business Development Executive – Sponsorship Sales
Global Insight Conferences —London
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Lighthouse Intelligence Ltd. —London
- Full-time
- Remote
- Hotel
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Vercel —London
- Full-time
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Inbound Sales Team Lead [UK + New Markets]
Sumup —London
- CRM software
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3d
Business Development Representative
Sovos Compliance —Farnborough
- CRM software
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Sales Executive, Property and Casualty
INSTANDA —London
- Hybrid work
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Commercial Account Executive, DACH
Algolia —London
- £107,000 - £138,500 a year
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Digital Trading Executive
REISS —London
- Full-time
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Graduate Sales Representative, German Speaker
Box —London
- Bachelor's degree
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Global Account Director
Sovos Compliance —London
- From £250,000 a year
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- Communication skills
- Life insurance
Quick apply
Account Executive
Spendesk —London
- Full-time
- Hybrid work
- CRM software
- English
- Organisational skills

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box office sales executive jobs near send, eng

Box Office Sales Executive

The Lost Estate -
London

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Job details

Part-time | Full-time | Fixed term contract
£26,000 - £30,000 a year
16 hours ago

Benefits

Annual leave
Work from home
Employee discount
Flexible schedule

Qualifications

Customer service call handling
Management
Guest relations
Inbound customer enquiry call handling
Ticket sales
Computer literacy
Upselling
English
Computer skills
Customer support
Customer interaction

Full job description

The Lost Estate is an immersive hospitality and arts company that brings classic stories to life, creating fantastical immersive worlds, packed with dining, mixology, theatre, and world-class performance.

We seek an experienced Box Office Sales Executive to join our fast-growing team. You will be responsible for managing our Box Office communication channels and driving sales and upsells across multiple shows. If you have a passion for selling and are seeking a fast-growing, mission-driven start-up, we can't wait to hear from you.

WHO YOU ARE

We believe that great Arts and Hospitality experiences can change lives. This role is for someone who wants to join that mission, by crafting the extraordinary 1-to-1 guest interactions that begin such experiences. You should have at least 1-2 years experience in hospitality/events/arts/commercial box office, contact centre and customer service roles.

ROLE REQUIREMENTS

PERSONAL SKILLS

Passion for 1-to-1 interactions. The successful candidate will relish all interactions with our guests. They will take pride in being a confident, optimistic, and empathetic first port of call for the company. Building rich 1-on-1 relationships via phone/email/in person will be a source of energy and fulfilment.
Love of sales. The successful candidate will get a kick out of driving our sales graph every day. The thought of setting new Box Office records will be exhilarating. They will see every interaction as 'step 1' in a potential sale and obsess over how to maximise their personal conversion rate.
Passion for the Arts and Hospitality. The successful candidate will share our core belief that Arts and Hospitality experiences can change lives.
Fastidious with good attention to detail, whilst also being able to work at pace
Competency with mastering multiple systems and process across the ticketing ecosystem
Motivated and proactive, able to efficiently work at pace during the busy festive period
Confident, personable team-player, both within the Box team and wider company

TECHNICAL SKILLS

Computer literacy. Knowledge of specific ticketing platforms or software is not essential. However, the ability to learn new platforms quickly and efficiently is.
Written English. You must be able to respond to guest emails incisively and charismatically. Exceptional spelling and grammar are also essential.
Confident and experienced handling customer enquiries using online phone software

PRIOR EXPERIENCE

1-2 years in an art/events box office or sales and customer service department. This should have included the use of: Online ticketing platforms and third-party ticketing agents and CRM and sales reporting software

ROLE RESPONSIBILITIES

Driving sales of tickets, memberships and the upsell of products and experiences
Responding to customer enquiries via phone, email, social media and in person (including handling exchanges/refunds, dietary requirements, complaints, special requests, and general queries) flagging key queries and requirements to management and other departments when necessarY
Managing our telephone reservation system to reduce no-shows and last-minute changes (dietaries and access requirements) as well as maximise upsells and preorders (menu upgrades, drinks packages).
Reporting of trends in both queries and feedback of guests to the Head of Sales & Customer Services and wider team.

DATES/PAY/BENEFITS

We have one fixed term position commencing ASAP and running until the end of December. The contract is initially for 3 days per week, increasing to 5 days per week through November and December. Flexibility across the week is required, as this role will include some weekend working.

Salary:

Salary: £26.000 - £30,000 pro rata, depending on experience, plus commission available on sales over target.
Bonus based on sales
Hours: 40 hrs/week, weekend work required
Holidays: 30 days annual leave, including public holidays, pro-rated.
Probation period: 1 month
Flexible working schedule, including working from home where appropriate

Benefits including:

Free tickets to The Lost Estate shows (subject to availability)
Staff discount on drinks at The Lost Estate shows
Hybrid work model - up to 2 days WFH per week
Late start/flexible hours when you need it

Pay: £26,000.00-£30,000.00 per year

Work Location: Hybrid remote in London W14 9LP

Quick apply

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