Customer onboarding team leader Work, Jobs in Sheffield, Eng (with Salaries)

Customer Onboarding Team Leader
Safetykleen —Dinnington
- £32,000 - £34,400 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
5d
Customer Resolution & Safeguarding Lead
Leger Shearings Group —Rotherham
- £32,000 - £35,000 a year
- Weekend availability
- CRM software
- Customer service
- Analysis skills
- Free parking
- Annual leave
6d
Sales Team Member
SCOPE INTERNATIONAL —Sheffield
- £26,320 - £26,780 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
R&M Task Team Leader
M Group —Sheffield
- Overtime
- IT
- Leadership
- Employee assistance programme
- Employee discount
Product Support Associate
Tes Global —Sheffield
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Governance Officer
INOVA Multi-Academy Trust —Sheffield
- £30,024 - £32,597 a year
- Full-time
- Administrative experience
- Travel
- Human resources
- Free parking
- Store discount
Quick apply
Desk Based Account Manager
Genuit Group —Doncaster
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Sales Validation Advisor (Part-Time)
Luxion Group Limited —Chesterfield
- £27,976 a year
- Part-time
- Remote
- Communication skills
Facilities and Maintenance Technician
ITI Group —Sheffield
- Up to £30,000 a year
- Full-time
- English
- Driving
- IT
- Annual leave
- Employee assistance programme
Logistics Operations Manager
Octopus Energy Group —Sheffield
- Full-time
- Analysis skills
- IT
- Communication skills
Quick apply
Deputy Manager Stradivarius
INDITEX —Sheffield
- Full-time
- Leadership
- Employee discount
Quick apply
General Manager
Swim Sports Company Ltd —Mansfield
- £32,000 - £38,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
Domain Expert - Responsible AI, Ethics & Assurance
Methods Business and Digital Technology —Sheffield
- £80,000 - £120,000 a year
- Full-time
- Hybrid work
- Sales
- Travel
- Mentoring
- Employee assistance programme
Quick apply
Shift Leader - Sheffield - Part Time
Insomnia Cookies UK Ltd —Sheffield
- £13.21 an hour
- Part-time
- Hospitality
- Sales
- Bakery
- Annual leave
- Employee assistance programme
Quick apply
Team leader
Subway woodhouse road —Mansfield
- £12.96 - £13.21 an hour
- Full-time
- Bilingual
- Sales
- Merchandising
Quick apply
11d
People Partner
Maersk —Doncaster
- Up to £55,000 a year
- Full-time
- English
- Human resources
- Contracts
Senior Product Manager
Tes Global —Sheffield
- £75,000 - £95,000 a year
- Full-time
- Analysis skills
- Product management
- Agile
- Annual leave
- Employee assistance programme
Quick apply
Field Sales Team Leader
Verisure Services (UK) Limited —Sheffield
- £28,000 - £80,000 a year
- Full-time
- Sales
- In-person
- Leadership
Quick apply
Transport Administrator
GXO Logistics —Doncaster
- £28,362.77 a year
- Full-time
- Microsoft Excel
- IT
- Communication skills
- Annual leave
- Employee discount
4d
Service & Operations Manager - FTC
Minster Law —Wakefield
- £42,000 - £55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Customer Onboarding Team Leader

Safetykleen -
Dinnington

Quick apply

Job details

Full-time
£32,000 - £34,400 a year
5 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

CRM software
Customer service
Complaint handling
Microsoft Office
Continuous improvement
Organisational skills
Contracts
Waste management
Leadership
Communication skills

Full job description

Customer Onboarding Team Leader | Contract Validation, Customer Experience & Team Leadership

About the Role

We’re looking for an experienced and customer-focused Customer Onboarding Team Leader to lead our Contract Validation team and play a key role in delivering a seamless customer experience from contract completion through to service commencement.

Leading a team of Coordinators, you’ll ensure customer contracts are accurately validated, onboarding journeys are managed effectively, and our customers receive exceptional service from the very beginning of their partnership with Safetykleen.

This is an exciting opportunity for a passionate people leader who enjoys developing teams, improving processes and making a real impact within a growing business. You’ll be responsible for creating a positive, high-performing team culture while ensuring operational excellence and customer satisfaction remain at the heart of everything we do.

About Us

At Safetykleen, we provide essential parts cleaning, waste collection and environmental advisory services that help customers reduce their environmental footprint and boost operational performance.

With operations in 15 countries and over 1 million services delivered each year, you’ll be joining a stable, growing business with a fast-paced, high-impact and agile environment, where sustainability and long-term customer partnerships are at the heart of what we do.

What You'll Be Doing

Leading, coaching and developing the Contract Validation team to deliver exceptional customer experiences and achieve performance goals.
Creating a positive, engaged and high-performing team culture through regular coaching, feedback, communication and development conversations.
Managing daily workloads, priorities and resource allocation to ensure contracts are validated accurately and customer onboarding journeys are delivered smoothly.
Monitoring KPIs, quality standards and customer outcomes, identifying opportunities to improve performance and service excellence.
Acting as the escalation point for customer issues, complaints and risks, ensuring timely resolution and effective communication.
Ensuring customer information, interactions and contract updates are accurately maintained across CRM and business systems.
Collaborating with Sales, Account Management, Operations and internal stakeholders to deliver seamless customer implementation and service commencement.
Supporting recruitment, training and continuous improvement initiatives to enhance team capability, processes and customer experience.

What We Offer

£32,000 plus bonus of up to £2,400 annually paid monthly
25 days’ holiday plus Bank Holidays
Private healthcare from day one
5% contributory pension scheme
Enhanced maternity and paternity pay
Life assurance (3x salary)
Learning and career development opportunities
Employee discount and wellbeing schemes
Cycle to Work scheme
Employee Assistance Programme

About You

You’re an experienced people leader who enjoys developing teams, delivering excellent customer service and improving the way things work.

You’ll have experience managing customer-facing teams, working towards KPIs and creating a culture where people feel supported, motivated and empowered to deliver great results.

You will have:

Proven experience leading and motivating customer service, administration or operations teams
Experience coaching colleagues and improving individual and team performance
A strong track record of delivering against targets, KPIs and service expectations
Excellent communication skills with the confidence to manage challenging conversations
Experience handling customer complaints, escalations and service issues
Strong organisational skills with the ability to manage competing priorities
Experience using CRM systems and Microsoft Office applications
A proactive, customer-focused mindset with a passion for continuous improvement

Adventageous:

Experience within waste management, environmental services, industrial services.
Experience with Microsoft Dynamics

When you join Safetykleen, you’ll be part of a supportive, ambitious and growing business where your leadership, ideas and development genuinely matter.

We look forward to hearing from you.

Quick apply

Refine Your Search

customer onboarding team leader jobs in sheffield, eng

Customer Onboarding Team Leader

Customer Resolution & Safeguarding Lead

Sales Team Member

R&M Task Team Leader

Product Support Associate

Governance Officer

Desk Based Account Manager

Sales Validation Advisor (Part-Time)

Facilities and Maintenance Technician

Logistics Operations Manager

Deputy Manager Stradivarius

General Manager

Domain Expert - Responsible AI, Ethics & Assurance

Shift Leader - Sheffield - Part Time

Team leader

People Partner

Senior Product Manager

Field Sales Team Leader

Transport Administrator

Service & Operations Manager - FTC

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