Advanced associate, professional services Work, Jobs in Sheffield, Syk (with Salaries)

Advanced Associate, Professional Services
Pearson —Rotherham
- Full-time
- Management
- Microsoft Office
- Analysis skills
- Annual leave
9d
Customer Ambassador
East Midlands Railway —Sheffield
- £26,661.87 a year
- Annual leave
- Employee discount
1d
Donor Carer
NHS Blood and Transplant —Sheffield
- £25,760 - £27,476 a year
- Overtime
- Customer service
- Annual leave
- Employee assistance programme
1d
Field Interviewer - Sheffield
the National Centre for Social Research —Sheffield
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Stocktaker - Sheffield
nGeneration —Sheffield
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
Test Centre Associate - Sheffield
Reed In Partnership —Sheffield
- £13.45 an hour
- Part-time
SSENDIAS Information Officer
Sheffield City Council —Sheffield
- £26,403 - £28,598 a year
- Hybrid work
- IT
- Communication skills
10d
Test Center Administrator (Sheffield)
Pearson —Sheffield
- £13.60 an hour
- Weekend availability
- Microsoft Word
- Customer service
- School
Merchandise Assistants (Sheffield)
National Ice Centre & Motorpoint Arena —Sheffield
- Remote
- Merchandising
- Maths
- Communication skills
- Annual leave
Customer Service Representative
Atlas Consulting Services —Sheffield
- £14 - £16 an hour
- Full-time
- No experience needed
- In-person
- Leadership
- Free parking
- Gym membership
Quick apply
1d
Telephone Collector
Bristow and Sutor Group —Sheffield
- £24,785 - £30,000 a year
- Full-time
- Computer literacy
- Data entry
- In-person
- Free parking
- Employee assistance programme
Quick apply
Employment Services Officer
The Sheffield College —Sheffield
- £33,824 - £38,028 a year
- Full-time
- Free parking
- Annual leave
9d
Match day Hospitality Staff -Sheffield
Prime Security Services Limited —Sheffield
- £12.75 - £14.50 an hour
- Part-time
- English
- Communication skills
Quick apply
Registration and Advice Officer
Social Work England —Sheffield
- £30,080 - £31,262 a year
- Full-time
- Hybrid work
- Databases
- Continuous improvement
- Mentoring
- Annual leave
- Life insurance
1d
Administrator (Hallam Talent)
Sheffield Hallam University —Sheffield
- £26,707 - £27,319 a year
- Full-time
- Databases
- Continuous improvement
- Recruiting
10d
Legal Recoveries Specialist
Flint Bishop —Sheffield
- Full-time
- Communication skills
Quick apply
Inbound Customer Service Advisor (Emergency Support Line)
ant marketing —Sheffield
- £13 an hour
- Computer literacy
- Data entry
- Communication skills
- Paid training
Quick apply
Bar Staff
Panenka Sheffield —Sheffield
- From £13 an hour
- Part-time
- Hospitality
- Bar
- Basic maths
- Employee discount
Quick apply
Data & Insights Apprentice
QA Apprenticeships —Sheffield
- £24,500 - £25,000 a year
- Full-time
- Remote
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
Management Trainee
Atlas Consulting Services —Sheffield
- From £27,000 a year
- Full-time
- Business development
- In-person
- Leadership
- Free parking
- Gym membership
Quick apply
2d

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advanced associate, professional services jobs near sheffield, syk

Advanced Associate, Professional Services

Pearson -
Rotherham

Apply Now

Job details

Permanent | Full-time
9 days ago

Benefits

Annual leave

Qualifications

Management
Spreadsheets
Stakeholder liaison
GCSE
Microsoft Office Suite
Microsoft Office
Analysis skills
Data entry
SharePoint
Communication skills
A Level
Office experience

Full job description

Advanced Associate, Professional Services

Your Opportunity

A full-time permanent role working 37.5 hours per week
You will join our Traditional Processing, Ondemand and Onscreen Team which is part of the Qualification Processing Department. The department consists of several areas which work together to deliver General Qualifications, Vocational Qualification and On-demand Qualifications.
The team are responsible for various processes, including the result resolution and closedown of results for paper based and onscreen tests, T Level and PEIC processing and closure, candidate malpractice, traditional processing of examination papers, and item level mark capture for series-based qualifications.
You will be required to support all processing activities within the team as priorities dictate.

Your primary responsibilities

Processing of T Level Qualification assessment material from receipt to result, including paper based and electronic submissions
Capture and report on MI
Processing the unmarked process (managing the receipt of material and sharing with examiners), marked process (monitoring the marking progress and capturing the marks, including item level mark data) and result closure activity for T Level qualifications including Post Result activity
Contacting centres, examiners, internal teams to ensure results are issued to Service Level Agreements (SLA) via Teams, telephone, email and video conferencing
Data input activity from marked scripts/mark grids and processing of paper-based examination material from receipt to result
Complete QA checks on results
Effectively communicate and escalate key issues, or threats to SLA
Manage own workload to ensure effective prioritisation
During peak processing periods train and lead a small team of seasonal staff in line with Pearson’s policy, procedures, and values
Work in other areas of the business as required

Key Challenges

Working towards tight and immovable deadlines
The role requires a very high attention to detail even with tasks that may be repetitive
Flexibility of working patterns during peak periods
Ability to adapt to multiple/various IT systems
Supporting various stakeholders from different teams
Restrictions on annual leave during peak periods
Processing and working instructions are kept up to date and follow regulatory requirements

Our Successful Candidate

You will be delivery focused with ability to communicate with influence and work with others to achieve goals. You will deliver goals in a changing environment and take a creative and innovative approach to work while maximising potential for yourself and others.

Additional Competencies

Attention to detail: Able to work accurately and have excellent attention to detail
Methodical approach: Ability to concentrate and focus on meeting deadlines and objectives.
Communication skills: Ability to comprehend and provide clear updates to colleagues and external customers.
Teamwork skills: Ability to work positively with other members of the team.
Analytical skills: seek to understand the bigger picture and the impact of up and downstream activities.

Previous Experience and Qualifications

Essentials

Proficient in MS Office, especially Excel as extensive use of spreadsheets is required Must be able to create and edit formulas etc. with Excel.
General office experience.
Working to set processes/work instructions
Educated to A Level or equivalent in addition to English and Mathematics GCSE (grade C/4 or above) or equivalent

Desirable

Advanced Excel skills such as Macro/Power Query
Good working knowledge and use of SharePoint
Communication skills from working with external / internal customers
Previous experience and knowledge of working within an awarding body

If this role sounds like a good match for you, we’d love to receive your application. Please submit both a CV and a cover letter outlining how your skills, experience and motivation align with the requirements of the role. Please note that a cover letter is required as part of the application, and applications submitted without one may not be considered.

If you require any reasonable adjustments or support during the recruitment process, please let us know and we’ll be happy to discuss how we can support you.

Your rewards & benefits

We know you’ll do great work, so we give a lot back with some of the best benefits in the business. We know one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families too.

Please see our attractive UK benefits here: Pearson Jobs – Benefits

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].

Job: Customer Success

Job Family: GO_TO_MARKET

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: On-site

Req ID: 25367

Apply Now

Refine Your Search

advanced associate, professional services jobs in sheffield, syk

Advanced Associate, Professional Services

Customer Ambassador

Donor Carer

Field Interviewer - Sheffield

Stocktaker - Sheffield

Test Centre Associate - Sheffield

SSENDIAS Information Officer

Test Center Administrator (Sheffield)

Merchandise Assistants (Sheffield)

Customer Service Representative

Telephone Collector

Employment Services Officer

Match day Hospitality Staff -Sheffield

Registration and Advice Officer

Administrator (Hallam Talent)

Legal Recoveries Specialist

Inbound Customer Service Advisor (Emergency Support Line)

Bar Staff

Data & Insights Apprentice

Management Trainee

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