It support Work, Jobs in Shepshed East, Lec (with Salaries)

Service Desk Analyst
Saint Gobain —Loughborough
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
1st/2nd Line IT Support Analyst
HealthNet Homecare —Swadlincote
- £28,000 a year
- Full-time
- Azure
- Microsoft Office
- Analysis skills
- Employee discount
- Referral programme
Technology Support Officer
St Thomas Aquinas Catholic Multi Academy Trust —Cossington
- £32,061 - £35,412 a year
- Call to connect
- School
11d
Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
8d
IT Coordinator
Retail Trust —Derby
- £33,000 - £36,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Customer service
Quick apply
9d
IT Helpdesk Technician
PickEverard —Leicester
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
4d
IT Support Technician
Amazon UK Services Ltd. —Mansfield
- Full-time
- Customer service
- English
- AWS
1d
Technical Support Analyst
NEXT —Leicester
- From £31,824 a year
- Full-time
- Microsoft Office
- SQL
- Organisational skills
- Free parking
- Employee discount
7d
IT Service Desk Technician
Phenna Group —Leicester
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- ERP systems
Desktop Support Analyst - Derby
Brightwell —Derby
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
9d
ICT Cluster Support Technician - Telford & Staffordshire
REAch2 Academy Trust —Burton-On-Trent
- £27,187 - £28,985 a year
- Travel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
IT Support Analyst
TavasTechs Ltd —Leicester
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
2nd Line IT Support Technician
Department for Education —Nottingham
- £31,479 a year
- Full-time
- Microsoft Outlook
- Windows
- Presentation skills
3d
National IT Specialist - Network Infrastructure
Aldi —Atherstone
- £37,685 - £54,530 a year
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Computer networking
- Annual leave
- Sick pay
IT and Facility Support Specialist
Greentube —Nottingham
- £26,000 - £33,000 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
8d
IT TECHNICIAN
Commercial IT Recycling LTD —Nottingham
- £12.71 - £13.50 an hour
- Part-time
- Schematics
- Maintenance
- Microsoft Office
- Free parking
Quick apply
9d
IT Service Desk Specialist
The Watches of Switzerland Group —Leicester
- Rotating shift
- Microsoft Outlook
- Customer service
- Windows
- Employee assistance programme
Warehouse IT Support Associate
Wayfair —Lutterworth
- £13.53 - £16.36 an hour
- Full-time
- Customer service
- SQL
- Presentation skills
- Annual leave
- Employee discount
Technical Trainer (Solar, Battery Storage & more)
SolaX Power UK Ltd —Atherstone
- From £40,000 a year
- Full-time
- IT
- Communication skills
- Teaching
- Free parking
- Flexitime
Quick apply
4d

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Service Desk Analyst

Saint Gobain -
Loughborough

Quick apply

Job details

Permanent | Graduate

Benefits

Employee discount

Qualifications

Customer service
Technical support
IT support
IT
Communication skills
Information Technology

Full job description

About the Role

Service Desk Analyst

At Saint-Gobain Digital & IT, we're looking for a Service Desk Analyst to join our Service Desk team, delivering outstanding IT support to colleagues across Saint-Gobain UK & Ireland.

If you're passionate about delivering excellent customer service and enjoy solving problems, we'd love to hear from you. Whether you already have experience working in a Service Desk or IT support environment, or you're a recent graduate looking to start your career in IT, this is a fantastic opportunity to develop your skills within a supportive and collaborative team. You'll receive the training and support you need to build a rewarding career while helping colleagues resolve their technical issues quickly and effectively.

Saint-Gobain Digital supports businesses across the UK & Ireland by delivering innovative technology solutions that enable our colleagues to work smarter every day. As part of Saint-Gobain UK & Ireland, we're committed to using technology to help achieve our purpose of Making the World a Better Home.

This is a permanent role working 36.25 hours per week, based in East Leake, Loughborough, on a hybrid basis.

What we're looking for

A passion for delivering exceptional customer service and helping people solve problems.
Experience in a Service Desk, IT support or customer-facing role, or a recent IT graduate eager to begin a career in technical support.
Good knowledge of Windows, Microsoft 365 and basic hardware troubleshooting, or the willingness and aptitude to learn.
Strong communication, organisation and problem-solving skills, with the ability to manage a busy workload.
Experience using an IT ticketing or Service Management system is advantageous but not essential.

What you will be doing

Acting as the first point of contact for IT support requests from colleagues across Saint-Gobain UK & Ireland.
Logging, prioritising and resolving incidents and service requests in line with agreed service levels.
Providing friendly, professional and customer-focused support through a variety of communication channels.
Troubleshooting software, hardware and application issues, resolving as many queries as possible at the first point of contact.
Working closely with colleagues across the wider IT team to ensure issues are resolved efficiently and customers are kept informed throughout.

Staff discounts across Saint-Gobain brands.

Are Saint-Gobain Digital and Saint-Gobain inclusive employers?

Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of "Making the World a Better Home." We play a part in improving daily life through high-performance solutions. Wherever you are, let your unique personality and our values guide you every day to help invent a more sustainable world.

We understand that a diverse workplace is not only a more enjoyable place to be, but also enables better decision-making and innovation. Whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

And what about flexibility?

At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments, and we'll happily discuss any flexibility you may need for this role. Whilst we can't promise to meet every request, we do promise to listen.

If your skills and experience match what we're looking for, we'll be in touch to discuss your experience and get to know you better. We look forward to hearing from you!

Job Reference: GBR13868

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Refine Your Search

it support jobs in shepshed east, lec

Service Desk Analyst

1st/2nd Line IT Support Analyst

Technology Support Officer

Technical Support Advisor

IT Coordinator

IT Helpdesk Technician

Desktop Support Engineer

IT Support Technician

Technical Support Analyst

IT Service Desk Technician

Desktop Support Analyst - Derby

ICT Cluster Support Technician - Telford & Staffordshire

IT Support Analyst

2nd Line IT Support Technician

National IT Specialist - Network Infrastructure

IT and Facility Support Specialist

IT TECHNICIAN

IT Service Desk Specialist

Warehouse IT Support Associate

Technical Trainer (Solar, Battery Storage & more)

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