Change & delivery lead public sector Work, Jobs in Shildon, Dur (with Salaries)

Change & Delivery Lead - Public Sector
XPS Pensions Group —Middlesbrough
- Full-time
- Remote
- Continuous improvement
- Travel
- Employee discount
- Referral programme
Policy Adviser- Universal Credit
HM Treasury —Darlington
- £34,820 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexitime
10d
Durham EDGE Senior Manager
Durham University —Durham
- £47,389 - £56,535 a year
- Full-time
- Hybrid work
- Customer service
- University
- No degree
- Annual leave
- Employee assistance programme
Training & Development Lead
Daisy Chain Autism & Neurodiversity —Stockton-on-Tees
- £32,000 a year
- Part-time
- Travel
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Teaching Fellow in Ethics and Political Philosophy
Durham University —Durham
- £38,784 a year
- Full-time
- Doctoral degree
- Administrative experience
- University
- Annual leave
- Employee assistance programme
11d
Employment Growth Manager
Reed In Partnership —Newcastle upon Tyne
- £34,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Flexible schedule
Head of Digital Economy Act Debt and Fraud Data Sharing Secretariat
Cabinet Office —Newcastle upon Tyne
- £57,204 - £68,558 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Team management
- Annual leave
1d
Programme Advisory – Business Case & Funding Advisory (Defence Sector)
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Hybrid work
- Management
- Master's degree
- Business development
Quick apply
Case Officer and Workflow Support (EO)
Building Safety Regulator —Newcastle upon Tyne
- £31,657 - £34,570 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Travel
- Annual leave
- Sick pay
16h
Executive Director of Transformation
Broadacres —Northallerton
- £124,525 a year
- Full-time
- In-person
- Communication skills
Quick apply
Senior Multimedia Officer
Durham County Council —Durham
- £38,220 - £41,771 a year
- Temporary
- Hybrid work
- Oracle
- No degree
- Communication skills
- Annual leave
11d
Research Project Manager
Durham University —Durham
- £38,784 - £43,482 a year
- Full-time
- Hybrid work
- Doctoral degree
- Analysis skills
- Project management
- Annual leave
- Employee assistance programme
14d
Senior Project Manager
Durham University —Durham
- £47,389 - £56,535 a year
- Full-time
- Hybrid work
- Project management
- University
- No degree
- Annual leave
- Employee assistance programme
10d
Assistant Director, Digital and Technology
Broadacres —Northallerton
- £85,000 a year
- Full-time
- IT
- In-person
- Leadership
Quick apply
DD Defra Major Projects Portfolio and Project Delivery
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £86,000 - £117,800 a year
- Full-time
- Presentation skills
- Travel
- IT
- Annual leave
- Sick pay
4d
Director of Resilience
HM Revenue and Customs —Newcastle upon Tyne
- £105,000 - £125,000 a year
- Part-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
10h
Procurement Consultant - All Levels (Security Cleared)
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Engineering
- Travel
- Contracts
Quick apply
Senior Performance Analyst
Cabinet Office —Newcastle upon Tyne
- £57,204 - £63,953 a year
- Full-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
7d
Environmental Specialist
JN Bentley —Durham
- Full-time
- Travel
- Annual leave
Quick apply
Head - Capital Projects
Homes England —Elswick
- £69,831 - £81,443 a year
- Full-time
- Presentation skills
- Contracts
- Annual leave
- Employee assistance programme

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change & delivery lead public sector jobs near shildon, dur

Change & Delivery Lead - Public Sector

XPS Pensions Group -
Middlesbrough

Apply Now

Job details

Full-time

Benefits

Company pension
Employee discount
Referral programme

Qualifications

Six Sigma
Continuous improvement
Kaizen

Full job description

Contractual hours

36.25

Basis

Full time

Job category/type

XPS Administration

Date posted

16/07/2026

Job reference

REQ003727

Change & Delivery Lead - Public Sector

Location: Middlesbrough

Employment Type: Permanent, Full Time

Grade: Senior Consultant

Remote

REQ003727

#LI-Remote

For applicants this role this role will require you to travel other XPS location. Please note that eligibility for Non-Police Personnel Vetting (NPPV) Level 2 and Level 3 clearance requires applicants to have been continuously be resident in the UK for a minimum of three years.

About XPS Group:

XPS Group is a prominent and growing UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.

About the Role:

The Continuous Improvement Team supports the administration business by seeking ways to standardise and improve processes to drive efficiency. Our goal is to remove obstacles that stand in the way of providing excellent service to our clients, and to accelerate member self-service and digitisation. This role has been created to lead the project to assess the processes used in various propositions within the Admin business, with a view to identifying efficiencies, as well as managing delivery of improvements requested by the client.

Key Responsibilities:

Owning the change pipeline: establish and maintain a transparent intake, assessment and prioritisation process. Managing a single backlog and roadmap and ensuring decision points and approvals are clear.
Spending time with the proposition team to understand the process flows and the pain points leading to any inefficiency. Support with documentation of current position will be provided using standard CI team methodology.
Documenting requirements for areas of development/improvement identified during the review or received as suggestions from the client and users.
Challenging the current way of working and seeking out new and innovative ways to make the service more efficient, to support the expected future growth of the scheme.
Managing the governance and reporting to the Head of the relevant proposition and the client. A PM will be assigned to maintain project reporting, action logs etc.
Impact management & benefits realisation including defining success measures for each change, assessing baseline performance, tracking adoption and outcomes post go-live, and completing post-implementation reviews and embedding lessons learned.
Ensuring delivery of the improvements in line with the roadmap agreed with the client and internal stakeholders. This will include chairing regular meetings with the Product Manager and project team and escalating issues to Head of CI and the relevant proposition.
Working alongside the Client Relationship Manager, where appropriate, to ensure the client is kept up to date with progress and expectations are managed.

Your Profile:

Essential:

Previous experience in a similar role with in-depth knowledge of Public Sector operations for Public Sector role, together with experience of delivering change across multi-channel service environments and associated operational systems.
Statutory governance requirements and the ability to apply this knowledge within broader operational change, service improvement and delivery governance frameworks.
Experience of leading change delivery across project and operational teams, managing governance forums, RAID items, stakeholder reporting and decision-making in line with XPS governance standards.
A proactive, data-led approach to change, actively challenging processes and practices using structured continuous improvement methods to deliver measurable service improvements.
Experience of change intake, backlog prioritisation, roadmap management and benefits realisation, including baselining, adoption tracking and post-implementation review.
Ability to embed change into business-as-usual operations through effective stakeholder engagement, communications, readiness planning and training support.
Must have the right to work in the UK and travel to other XPS offices when required.

Desirable:

Previous experience in Public Sector: experience of working within a Public Sector environment including stakeholder management via framework agreements.
Lean/ Continuous Improvement qualification or equivalent experience (e.g., Lean, Six Sigma, Kaizen facilitation).
Experience in regulated environments and/or working with risk, compliance and audit requirements.
Experience supporting client-facing governance reporting (packs, metrics, narrative, actions).

What We Offer:

Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS.

How to Apply:

Interested candidates should submit applications below or contact [email protected]. Join XPS Group and contribute to a dynamic and inclusive workplace.

Equal Opportunity Statement:

XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.

Eligibility:

Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees.

Who are we:

To find out more please visit: www.xpsgroup.com

Apply Now

Refine Your Search

change & delivery lead public sector jobs in shildon, dur

Change & Delivery Lead - Public Sector

Policy Adviser- Universal Credit

Durham EDGE Senior Manager

Training & Development Lead

Teaching Fellow in Ethics and Political Philosophy

Employment Growth Manager

Head of Digital Economy Act Debt and Fraud Data Sharing Secretariat

Programme Advisory – Business Case & Funding Advisory (Defence Sector)

Case Officer and Workflow Support (EO)

Executive Director of Transformation

Senior Multimedia Officer

Research Project Manager

Senior Project Manager

Assistant Director, Digital and Technology

DD Defra Major Projects Portfolio and Project Delivery

Director of Resilience

Procurement Consultant - All Levels (Security Cleared)

Senior Performance Analyst

Environmental Specialist

Head - Capital Projects

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