Freight forwarding Work, Jobs in Sible Hedingham, Ess (with Salaries)

Application Support Analyst
MultiFreight Limited —Ipswich
- £27,000 - £30,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
Quick apply
11d
Freight Forwarder
Saffron Vantage —Witham
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Communication skills
Import Shipping Clerk
Parkside Warehousing & Transport Co Ltd —Ipswich
- Part-time
- Customer service
- In-person
- Communication skills
- Life insurance
Quick apply
Logistics Administrator - Fixed Term Contract
Safran —Braintree
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
11d
Import & Export Customs Operator
Uniserve (U K) Ltd —Bury St. Edmunds
- Full-time
- Microsoft Word
- Writing skills
- Communication skills
Quick apply
Senior Operations Administrator
Bacton Logistics Ltd —Great Blakenham
- £32,000 - £36,000 a year
- Full-time
- Microsoft Word
- Customer service
- Organisational skills
- Free parking
- Annual leave
Quick apply
4d

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Application Support Analyst

MultiFreight Limited
Ipswich

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Job details

Permanent | Full-time
£27,000 - £30,000 a year
11 days ago

Qualifications

Technical troubleshooting
Accounting software
ERP software
Analysis skills
Software quality assurance
Organisational skills
Software testing
Customer support
Customer interaction
Application support
Communication skills

Full job description

To apply, please send your CV and a covering letter.

Application Support Analyst

Location: Ipswich, Suffolk
Salary: £27,000 – £30,000 depending on experience
Hours: Monday to Friday, 8:45am – 5:00pm

About MultiFreight
MultiFreight is one of the UK's leading providers of logistics software, helping freight forwarders, customs brokers and warehouse operators improve efficiency through our range of specialist software solutions. As we continue to grow and invest in the future of our products, we're looking for an enthusiastic Application Support Analyst to join our Customer Services Team.

The Role
This is an excellent opportunity for someone who enjoys solving problems, learning new software and delivering outstanding customer service. Working as part of our support team, you'll investigate customer queries, troubleshoot software issues and help customers get the very best from our applications. We're looking for someone who enjoys understanding how things work, takes ownership of problems and isn't afraid to dig a little deeper to find the right solution.

Key Responsibilities

Provide application support via telephone, email and Microsoft Teams.
Investigate and resolve customer software queries.
Take ownership of support cases through to resolution.
Work closely with colleagues to troubleshoot more complex issues.
Liaise with our Development team where software changes are required.
Help customers make the best use of our software.
Assist with software testing and quality assurance when required.

About You
You may already have experience in:

Application or Software Support
IT Helpdesk
Freight Forwarding or Customs
Warehouse Management
Customer Service within a software environment

You'll also have:

Excellent communication skills.
Strong troubleshooting and analytical abilities.
A positive, customer-focused attitude.
Good organisational skills.
A willingness to learn and develop.

Experience with business software, ERP or accounting systems would be an advantage, but is not essential.

Why Join MultiFreight?
You'll join a friendly and experienced team where you'll receive ongoing training, develop your technical knowledge and play an important role in supporting customers across our software portfolio. If you're looking for a varied role within a successful and growing software company, we'd love to hear from you.

To apply, please send your CV and a covering letter.

Pay: £27,000.00-£30,000.00 per year

Work Location: In person

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freight forwarding jobs in sible hedingham, ess

Application Support Analyst

Freight Forwarder

Import Shipping Clerk

Logistics Administrator - Fixed Term Contract

Import & Export Customs Operator

Senior Operations Administrator

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