Senior administrator scheduling Work, Jobs in Solihull, Wmd (with Salaries)

Senior Service Administrator
andwis Lifts —Redditch
- £25,000 - £35,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Organisational skills
- Free parking
Quick apply
9d
Senior Administrator - Scheduling
SGS —Oldbury
- Up to £30,500 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
- Annual leave
Quick apply
Executive Assistant
Crestview Capital Partners —Birmingham
- £32,000 - £42,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Health & wellbeing programme
- Flexitime
Quick apply
4d
Quality Assurance Administrator
Voyage Care —Lichfield
- £27,860 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Administrative experience
Tech Support - Cloud VDI
SCC —Birmingham
- Monday to Friday
- Hybrid work
- Azure
10d
Administration Manager
Harmony Fire —Birmingham
- Full-time
- Hybrid work
- Microsoft Outlook
- Salesforce
- Continuous improvement
Quick apply

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senior administrator scheduling jobs near solihull, wmd

Senior Service Administrator

andwis Lifts
Redditch

Quick apply

Job details

Full-time
£25,000 - £35,000 a year
9 days ago

Benefits

Free parking
On-site parking

Qualifications

Customer service call handling
Computer literacy
Stakeholder liaison
Administrative support experience
Internal department liaison
Microsoft Office Suite
Administrative experience
Organisational skills
Computer skills
Customer support
Customer interaction
Phone etiquette
Communication skills
Project progress tracking
Progress tracking

Full job description

Location: Redditch Office

We are looking for an experienced Service Administrator to join our busy service department, based from either our Redditch office.

This is a key role within the team, supporting the day-to-day running of the service department and helping coordinate engineers, service requests, planned maintenance and customer enquiries.

We are specifically looking for someone who already has strong administration experience, ideally gained within a service, maintenance, engineering, facilities or similar fast-paced environment. You will need to be confident managing a busy workload, dealing with customers and engineers, and keeping on top of multiple jobs and priorities.

The Role

Your responsibilities will include:

Logging and assigning service calls, breakdowns and maintenance requests
Coordinating with engineers and helping manage their workloads
Scheduling planned maintenance, repairs and minor works
Ensuring jobs are progressed, completed and paperwork is returned promptly
Speaking with customers by telephone and email and providing regular updates
Monitoring outstanding jobs and proactively chasing actions
Maintaining accurate service records and updating management systems
Tracking works in progress, deadlines and potential delays
Liaising with internal teams, managers and external suppliers
Assisting with reports, documentation and general service administration

The role requires someone who can keep communication flowing between customers, engineers and the wider service team while spotting and addressing potential issues before they become problems.

What We're Looking For

Previous administrative experience is essential for this position. Experience within a service or maintenance environment would be particularly advantageous.

The successful candidate will have:

Excellent organisational and administrative skills
Strong telephone manner and written communication skills
The ability to multitask and prioritise in a busy environment
Good Microsoft Office and computer system skills
A proactive approach to problem-solving
Strong attention to detail
Confidence dealing with customers and engineers
The ability to work independently while being part of a wider team

We are looking for someone who is experienced, organised and proactive and who takes ownership of their workload rather than waiting to be chased.

If you have a strong background in service administration and are looking for your next opportunity, we'd like to hear from you.

Apply through Indeed with your up-to-date CV.

Pay: £25,000.00-£35,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

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senior administrator scheduling jobs in solihull, wmd

Senior Service Administrator