Service team lead Work, Jobs in Southam, War (with Salaries)

Lead Customer Operations Manager
Royal Mail Group —Leamington Spa
- From £45,888 a year
- Full-time
- Management
- Leadership
- Annual leave
- Sick pay
Head of Operations
GXO Logistics —Northampton
- Up to £80,000 a year
- Full-time
- IT
- Annual leave
- Employee assistance programme
10d
PMO Lead
National Gas —Warwick
- £49,855 - £63,000 a year
- Overtime
- Hybrid work
- Analysis skills
- Employee assistance programme
8d
Lead Consultant
Adept Care Consultancy —Hinckley
- £50,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Organisational skills
Quick apply
4d
Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Contracts
Quick apply
Contracts and Relationships Manager
National Gas —Warwick
- £53,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Employee assistance programme
7d
Export Sales Manager
Tool Connection —Southam
- Full-time
- Sales
- Analysis skills
- Travel
- Free parking
- Store discount
Quick apply
Neurodevelopmental Service Lead (Adult ASD Service)
Worcestershire Workforce —Redditch
- £62,321 - £69,500 a year
- Part-time
- Psychology
- In-person
- Leadership
- Free parking
Quick apply
Estates Maintenance Manager
Citizen Housing Group —Coventry
- £56,385 a year
- Full-time
- Management
- Analysis skills
- Presentation skills
- Annual leave
- Sick pay
Quick apply
Supervising Team Leaders
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- Management
- Microsoft Office
- Supervising experience
10d
Delivery Lead
Bibby Financial Services —Banbury
- £60,000 - £70,000 a year
- Full-time
- DevOps
- Analysis skills
- Agile
- Gym membership
Quick apply
3d
Customer Delivery Manager
National Gas —Warwick
- £70,000 a year
- Full-time
- Hybrid work
- Agile
- Leadership
- Communication skills
- Free parking
9d
Centre Manager - Banbury Lodge
UK Addiction Treatment Centres —Banbury
- £45,000 - £50,000 a year
- Full-time
- Microsoft Outlook
- Management
- Microsoft Office
Quick apply
Airport Station Manager
Wilson James —Birmingham
- £50,000 - £53,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
3d
Sports Coach and Sports Centre Booking Manager
P & E Sports Lettings Ltd —Rugby
- £26,000 - £27,500 a year
- Weekend availability
- Childcare
- Supervising experience
- Working with children
- Free parking
- Gym membership
Quick apply
2d
Individual Giving Officer
Northamptonshire Association for the Blind —Northampton
- £28,000 - £32,000 a year
- Part-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Sick pay
Quick apply
9d
Senior Commissioning Manager (Commissioning Lead)
Northamptonshire Children's Trust —Northampton
- Up to £58,240 a year
- Full-time
- Annual leave
- Employee assistance programme
2d
Event Supervisor
Event Support Team —Exhall
- Up to £14.50 an hour
- Hybrid work
- Customer service
- Supervising experience
- Driving
Quick apply
9d
SCPHN Health Visitor
HCRG Care Group —Southam
- £38,682 - £48,117 a year
- Full-time
- Employee discount
Quick apply
Lead Bioresources Technician
Anglian Water Services Ltd —Northampton
- £41,699 - £50,303 a year
- Overtime
- Communication skills
- Annual leave
- Employee discount

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Lead Customer Operations Manager

Royal Mail Group -
Leamington Spa

Apply Now

Job details

Full-time
From £45,888 a year

Benefits

Annual leave
Company pension
Sick pay

Qualifications

Management
Leadership

Full job description

Lead Customer Operations Manager
Salary starting from £45,888 plus £175.10/m allowance, potential 10% bonus, 25 days annual leave and generous pension
Full time Permanent
Leamington Spa DO, Leamington Spa, CV31 1AA

At Royal Mail we deliver more.

About Us

We believe great things are possible and we make them happen. Royal Mail impacts people and businesses in more than 71 million ways, daily. The only company that delivers to every address in the UK, we bring people closer together, help independent businesses grow and make large corporations work better, connecting companies and customers worldwide. We’re driven to take people further; to empower our customers and colleagues to make their futures whatever they want.

Shift Pattern

5 days between Monday to Saturday, 06:30 - 14:42, with a rolling day off. Flexibility will be required to meet the needs of the unit.

The Role

As a Lead Customer Operations Manager, you’ll be responsible for leading and developing a Customer Operations Manager (COM) to take ownership and accountability to deliver results across a balance scorecard, whilst at the same time deploying significant transformational change.

You’ll be the point of contact for external stakeholders and hold the responsibility through delegation, coaching and support to ensure the COM complete tasks to time and quality, delivering the scorecard performance.

You’ll produce the weekly resourcing plan and ensure the COM delivers towards this. Leading on safety will be key, ensuring the COM completes their safety tasks and the unit’s specific PIC tasks are accomplished, alongside confirming the COM is managing the fleet and the unit hits overall targets.

Furthermore, you’ll also have full accountability for your Delivery team. You’ll work through the morning and into the afternoon and ensure the smooth running of all deliveries. You'll lead and inspire a team of front-line colleagues to work efficiently and provide excellent service at the doorstep. Being a great leader means creating a positive and engaging work environment, promoting inclusivity, and being a role model by living our values.

To ensure we reach our best with people management, resource planning and specialist project activity, you’ll also partner with Trade Union, taking the lead for the unit, to keep raising the bar as you coach your team to drive performance improvement. Delivering every item accurately and on time is crucial to who we are, you will play a major part in the trust customers have in us.

What You'll Get

We’re asking for a lot, but you’ll get a lot in return. First, there’s the 10% on target bonus, generous holiday allowance, flexible working options, a pension scheme and an excellent parental leave policy. You’ll also benefit from enhanced family friendly support, including enhanced maternity pay, paternity leave, adoption leave and shared parental leave. As part of our commitment to your wellbeing, you’ll receive supportive and generous company sick pay, and eligibility to a level of employer funded dental insurance* and a health assessment every two years*. You’ll have access to your personalised benefits account through our MyBundle+ platform, where you can choose from more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.

Your wellbeing matters to us, which is why you and your family have 24/7 access to tools, services and advice supporting your physical, mental, financial and social health—completely free. And of course, there are all the exciting career opportunities that come with leading a team and shaping key decisions. All this comes with the great sense of pride you’ll feel from being part of one of the world’s most recognisable brands as we undergo a historic transformation from a letters business to a parcels business.

About You

Are you looking for a job that delivers more? When you join Royal Mail, you join an organisation that achieves something extraordinary every day. We’ve been trusted by the nation for more than 500 years. You’ll be at the heart of your community, vital to your team, and part of an organisation that delivers for the nation.

This is a role packed full of influence, challenges and responsibility, so we need someone who is flexible and can excel under pressure. Customer focussed, team player, results driven, inspiring leader – you know how to get the best out of our people and deliver the best to our customers. You can empathise, motivate, coach, and collaborate, and will relish the opportunity to be part of our historic transformation from a letters business to a parcels business, whether that’s through reduced cost, innovative work practices or data driven ideas. We’re looking to you to bring your skills and experience to make brilliant things possible.

Next Steps

Ready to apply? Then complete your application online and submit your CV. If successful, you’ll be invited to a face-to-face assessment where you’ll have the chance to showcase your abilities and passion. You’ll also take part in a capability-based interview and a short management scenario exercise – more details will be provided on the day.

Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: Monday 20th July 2026. Please note, this advert may close early if the appropriate number of applications has been reached.

Job reference number 338161

#LI-POST #RMG #DeliveryandCollections #LIMRT

Apply Now

Refine Your Search

service team lead jobs in southam, war

Lead Customer Operations Manager

Head of Operations

PMO Lead

Lead Consultant

Key Account Director

Contracts and Relationships Manager

Export Sales Manager

Neurodevelopmental Service Lead (Adult ASD Service)

Estates Maintenance Manager

Supervising Team Leaders

Delivery Lead

Customer Delivery Manager

Centre Manager - Banbury Lodge

Airport Station Manager

Sports Coach and Sports Centre Booking Manager

Individual Giving Officer

Senior Commissioning Manager (Commissioning Lead)

Event Supervisor

SCPHN Health Visitor

Lead Bioresources Technician

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