Housing and welfare officer Work, Jobs in Southampton, Eng (with Salaries)

Housing and Welfare Officer
Wessmaps Housing Trust —Southampton
- From £28,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- English
Quick apply
8d
Commissioning Support Officer
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
Community Outreach Officer (Prevention) - EH0362
East Hampshire District Council —Petersfield
- £31,354 - £35,311 a year
- Part-time
- Hybrid work
- Annual leave
8h
Trainee Revenues and Benefits Officer (Part Time)
Isle of Wight Council —Ryde
- £25,185 - £28,142 a year
- Part-time
- Remote
- Word processing
- Communication skills
- Annual leave
- Employee discount
7d
Trainee Revenues and Benefits Officer (Full Time)
Isle of Wight Council —Ryde
- £25,185 - £28,142 a year
- Full-time
- Remote
- Word processing
- Communication skills
- Annual leave
- Employee discount
7d
Mental Health - Night Intensive Housing Officer (£24,846.59 per annum, pro rata, ) 35 hours per week.
Bournemouth Churches Housing Association —Bournemouth
- £24,846.59 a year
- Full-time
Quick apply
Responsive Night Intensive Housing Officer (40 hours per week £25861.56 - £27120.13 per annum, pro rata, permanent)
Bournemouth Churches Housing Association —Bournemouth
- £25,861.56 - £27,120.13 a year
- Full-time
- Communication skills
Quick apply
14d
Buildings Security Night Officer
YMCA Bournemouth —Bournemouth
- £21,047.76 a year
- Full-time
- Conflict management
- Communication skills
- Employee assistance programme
- Employee discount
14d

Related jobs to explore

Based on your search for housing and welfare officer

Housing and Welfare Officer
Wessmaps Housing Trust —Southampton
*Essential:* Must reside within the Southampton local authority boundary or within a short, practical driving distance of the city centre.
From £28,000 a year
Quick apply
8d
Registration Officer
Hampshire County Council —Winchester
Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. Closing Date: 31 August 2026.
£27,780 - £30,564 a year
9d

I want to receive the latest job alerts for housing and welfare officer in southampton, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Housing and Welfare Officer

Wessmaps Housing Trust -
Southampton

Quick apply

Job details

Permanent | Full-time
From £28,000 a year
8 days ago

Benefits

Casual dress
Company events
On-site parking

Qualifications

Care Act 2014
CRM software
Driving Licence
Microsoft Outlook
GCSE
Filing
English
Tenancy sustainment support
Microsoft Outlook Calendar
Communication skills
Facilities maintenance
Property management
Time management

Full job description

Organisation: Wessmaps Housing Trust
Salary: £28,000 per annum
Hours: 37.5 hours per week (Monday to Friday, 9:00 am – 5:00 pm)
Location: Solent Business Centre with daily travel across Southampton and surrounding areas
Reports to: Housing & Support Manager
On-Call Rota: Approximately 1 week in 10, paid at an additional £70 per week
Contract Type: Permanent

About the Role

Are you a compassionate, self-motivated professional dedicated to helping vulnerable individuals thrive? Wessmaps Housing Trust is seeking a Housing & Welfare Officer to deliver high-quality, person-centred housing support and tenancy management. Managing an assigned caseload of tenants across the Southampton community, you will conduct monthly Tenancy Clinics in tenants' homes, support them with benefit claims, coordinate property maintenance, and empower them to sustain independent tenancies.

Key Responsibilities

Tenant Support: Conduct home visits, conduct welfare checks, monitor external care provisions, and assist with appointments and relocation packing on a case-by-case basis.
Property & Tenancy Administration: Identify property maintenance issues, coordinate repairs with contractors, ensure health and safety certification compliance, and process local authority paperwork.
Safeguarding & Compliance: Maintain accurate digital files via our CRM system, adhere to Lone Working check-in systems via Outlook, and escalate safeguarding alerts in line with the Care Act 2014.
Emergency Cover: Participate in the out-of-hours emergency telephone response rota on a 1:10 week basis.

Applicant Requirements (Person Specification)

Candidates will be assessed strictly against the following criteria during shortlisting and interview stages:

Experience and Qualifications

Essential: A full, valid UK Driving Licence and daily access to a personal vehicle insured for business use.
Essential: A professional background in social care, supported housing, community support, OR verifiable personal lived experience supporting vulnerable individuals.
Desirable: Direct experience working within housing management, tenancy enforcement, or community-based property coordination.
Desirable: Practical experience assisting individuals with Universal Credit, Housing Benefit, and Personal Independence Payment (PIP) claims.

Skills and Knowledge

Essential: Strong active listening and verbal communication skills to build trust with individuals who have learning disabilities.
Essential: Excellent organisational and time-management skills to maintain an independent community-based visiting schedule.
Essential: Proficient digital IT skills, including daily professional use of Microsoft Outlook calendars and cloud-based file management (OneDrive/CRM platforms).
Essential: Strong perceptiveness and attention to detail to notice underlying tenant well-being changes or latent property defects.

Personal Attributes

Essential: A patient, empathetic, and friendly demeanour when interacting with tenants, families, and partner care agencies.
Essential: High level of self-motivation and comfort when working independently as a lone worker in community environments.
Essential: A flexible, solution-focused approach to adapting to changing daily tenant crisis needs.

Geographical Requirements

Essential: Must reside within the Southampton local authority boundary or within a short, practical driving distance of the city centre.

Safe & Fair Recruitment Commitments

Wessmaps Housing Trust is an equal opportunities employer. To ensure a fair process, we utilise a blind shortlisting protocol where personal identifiers are removed from applications before review by a minimum of two panel members. All hiring decisions are documented strictly against the person specification criteria above.

Because this frontline role involves regular, unsupervised activity inside the homes of vulnerable adults, it is subject to strict safer recruitment principles. Any job offer will be entirely conditional upon:

Verification of your legal Right to Work in the UK.
A satisfactory Enhanced DBS check (candidates cannot commence lone community work until this clearance is received).
A minimum of two satisfactory professional references (including your current or most recent employer) verifying your suitability to work with vulnerable adults.

Reasonable Adjustments

We welcome applications from all sectors of the community and are committed to making reasonable adjustments at every stage of our recruitment journey. If you require this advertisement, the job description, or the application form in an alternative format (such as large print), or if you require adjustments for an interview (such as an accessible room or extra preparation time), please contact our HR team at [email protected] so we can implement the support you need.

Job Types: Full-time, Permanent

Pay: From £28,000.00 per year

Benefits:

Casual dress
Company events
On-site parking

Application question(s):

Use of a Car/ Vehicle to conduct the role
Are you able to comply with Full enhanced DBS Check if Successful?

Education:

GCSE or equivalent (preferred)

Language:

English (required)

Licence/Certification:

UK Full Driving License (required)

Work Location: In person

Quick apply

Refine Your Search

housing and welfare officer jobs in southampton, eng

Housing and Welfare Officer

Commissioning Support Officer

Community Outreach Officer (Prevention) - EH0362

Trainee Revenues and Benefits Officer (Part Time)

Trainee Revenues and Benefits Officer (Full Time)

Mental Health - Night Intensive Housing Officer (£24,846.59 per annum, pro rata, ) 35 hours per week.

Responsive Night Intensive Housing Officer (40 hours per week £25861.56 - £27120.13 per annum, pro rata, permanent)

Buildings Security Night Officer

Related jobs to explore

I want to receive the latest job alerts for housing and welfare officer in southampton, eng

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected