Team leader Work, Jobs in Sparkhill, Wmd (with Salaries)

Helpdesk Team Leader
Emcor —Nechells
- £34,280 a year
- Overtime
- Customer service
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Referral programme
Quick apply
3d
Warehouse Team Leader/Supervisor
TOFU KING (UK) LTD. —Birmingham
- Full-time
- Organisational skills
- Warehouse experience
- Leadership
- Employee discount
- Sick pay
Quick apply
11d
Grounds Maintenance Team Leader anf General Operatives
Envirocare Maintenance Solutions —Birmingham
- £27,976 - £31,200 a year
- Full-time
- Maintenance
- Supervising experience
- Driving
Quick apply
Team Leader
The Perfume Shop —Birmingham
- £14.78 an hour
- Sales
- IT
- Leadership
- Employee discount
Sales Team Leader
LKQ Corporation —Birmingham
- Full-time
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Academy Operations & Growth Lead
A-Team Academy —Birmingham
- £32,000 - £35,000 a year
- Data analysis skills
- Organisational skills
- In-person
- Free parking
Quick apply
12d
Team Leader - Children's residential
Care Perspectives Ltd —Solihull
- Up to £38,520 a year
- Full-time
- Care experience
- Care plans
- Free parking
- Employee assistance programme
Quick apply
Team Leader Supported Living
ECHO Supported Living Services Limited —Walsall
- £35,999.60 a year
- Full-time
- Management
- Organisational skills
- In-person
- Annual leave
- Sick pay
Quick apply
Team Leader
Restore PLC —Kidderminster
- £28,163.20 a year
- Monday to Friday
- Computer skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Hospitality Team Lead
Spire Healthcare —Birmingham
- Full-time
- Hospitality
- Customer service
- Leadership
- Annual leave
Team Leader
ASDA —Birmingham
- £13.10 - £14.10 an hour
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
3d
Visual Team Leader
NEXT —Birmingham
- £13.84 an hour
- Full-time
- Customer service
Stores Team Leader
e-ppl Ltd —Shirley
- £18.46 an hour
- Overtime
- ERP systems
- Leadership
Quick apply
Finance Team Leader
BCOP —Birmingham
- £35,000 - £38,000 a year
- Full-time
- Management
- Microsoft Office
- Presentation skills
- Free parking
- Flexitime
Quick apply
7d
Warehouse Team Leader
GXO Logistics —Tamworth
- Up to £34,027.20 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
7d
Admin Team Leader - Maternity Cover
TR Fastenings —Walsall
- Up to £31,750 a year
- Full-time
- Management
- Administrative experience
- Continuous improvement
- Life insurance
- Sick pay
Quick apply
Front Office Team Leader
Hyatt Regency Birmingham —Birmingham
- £27,664 a year
- Weekend availability
- Hotel
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Team Leader
Cranstoun —Sandwell
- £31,360 - £37,900 a year
- Call to connect
- Microsoft Office
- Organisational skills
- Computer skills
Team Leader
Berkley Care Group —Leamington Spa
- £16 an hour
- Full-time
- Care plans
- Employee assistance programme
- Employee discount
9d
Team Leader - Children's Residential Home
EH Care —Leamington Spa
- £31,440 - £34,840 a year
- Weekend availability
- Supervising experience
- In-person
- Care plans
- Paid training
- Flexible schedule
Quick apply
7d

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Helpdesk Team Leader

Emcor -
Nechells

Quick apply

Job details

Permanent | Full-time
£34,280 a year
3 days ago

Benefits

Cycle to work scheme
Discounted gym membership
Employee assistance programme
Paid volunteer time
Referral programme

Qualifications

Customer service
Computer literacy
Microsoft Office
Communication skills
Negotiation

Full job description

Role overview

Location: BBC Birmingham Mailbox

Salary: £34,280 pa + Overtime

Working Hours: 8:00- 17:00 Monday- Friday supporting 2x shift patterns

Contract Type: Permanent, Full Time

About EMCOR UK:

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

Role Overview:

Active supervision of the account help desk service, always providing an excellent level of customer service in the delivery of reactive and proactive task handling

Monitoring of service provided to ensure contractual compliance.

What you'll do:

To take overall daily responsibility and ownership of the helpdesk
To supervise the team and ensure all reactive work orders are responded to within timelines
Instil a culture of customer service excellence
To manage CAFM to ensure work orders are dealt with effectively
Monitor and respond accordingly to queries and client requests
Co-ordinate faults, schedule to engineers and communicate with customers
Liaising with Clients to escalate out of line incidents
Ensuring EMCOR UK meet the contractual delivery requirements
Raise purchase orders
Managing customer meeting arrangements
Any other duties, as requested by the management team
To provide holiday cover for colleagues when required

About the role

Who you'll be:

Both verbal and written communication should be excellent
Excellent customer service skills including handling of issues and negotiation skills
Planning and organisation skills
Ability to be resilient under pressure and be able to converse confidently with staff, suppliers, and customers at all levels
Computer literate with Microsoft Office knowledge
Knowledge and experience in the operation of a CAFM system advantageous
Ability to multitask and manage time effectively
Personable and approachable

EMCOR UK benefits

Benefits:

25 Days holidays + Bank holidays
Holiday Buy Scheme - up to 5 days a year
Industry leading Maternity & Paternity Policies
Refer a Friend scheme – worth £500 per referral
GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
Extensive Learning & Development opportunities, including opportunities for progression.
Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
Bike To Work Scheme
Paid volunteering and charity days
Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.

At EMCOR UK, we embrace and celebrate diversity in all its forms.

We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.

We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.

Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.

Join us in building a better world at work.

Quick apply

Refine Your Search

team leader jobs in sparkhill, wmd

Helpdesk Team Leader

Warehouse Team Leader/Supervisor

Grounds Maintenance Team Leader anf General Operatives

Team Leader

Sales Team Leader

Academy Operations & Growth Lead

Team Leader - Children's residential

Team Leader Supported Living

Team Leader

Hospitality Team Lead

Team Leader

Visual Team Leader

Stores Team Leader

Finance Team Leader

Warehouse Team Leader

Admin Team Leader - Maternity Cover

Front Office Team Leader

Team Leader

Team Leader

Team Leader - Children's Residential Home

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