3rd line support Work, Jobs in St Helens (with Salaries)

3rd Line/Team Leader - Service Desk
Cirrus Technology Solutions —Ellesmere Port
- £30,000 - £40,000 a year
- 8 hour shift
- Azure
- Management
- English
- Free parking
Quick apply
4d
1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Planning Enforcement Team Leader
Liverpool City Council —Liverpool
- £56,673 - £62,580 a year
- Presentation skills
- Leadership
- Negotiation
- Employee assistance programme
IT Support Specialist - (MSP)
Equasys —Warrington
- £32,000 - £37,000 a year
- Full-time
- Azure
- Windows
- Driving
- Free parking
- Sick pay
Quick apply
Renewables Supervisor
Sureserve —Liverpool
- £40,000 - £45,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Azure
- Windows
- AWS
IT Support Technician
The Granite Group —Liverpool
- Up to £31,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- In-person
- Flexible schedule
Quick apply
14d
1st Line Service Desk Technician
Cloud10 IT —Manchester
- £27,000 - £32,000 a year
- Overtime
- Azure
- Customer service
- Organisational skills
- Work from home
Quick apply
7d
Out of Hours Homeless Advice & Prevention Officer
Liverpool City Council —Liverpool
- £31,022 - £35,412 a year
- Part-time
- Hybrid work
- Employee assistance programme
Project Support Officer
Coleg Cambria —Deeside
- £29,451 - £32,236 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
8d
YPAC Team Coordinator and Piccadilly Gardens Detached lead Youthworker
4CT Ltd —Manchester
- £31,889 a year
- Social media management
- Supervising experience
- Working with children
Quick apply
6d
General Building Control Officer
Liverpool City Council —Liverpool
- £46,142 - £51,356 a year
- Employee assistance programme
9d
3rd Line Support Engineer SME - FTC
PXC —Salford Quays
- Full-time
- Azure
- Computer Science
- Windows
Private Sector Housing (PSH) Enforcement Case Support Officer
Liverpool City Council —Liverpool
- £35,412 - £39,862 a year
- Communication skills
- Employee assistance programme
2nd Line IT Support Engineer
Evolve BG Ltd —Wigan
- Azure
- Computer Science
- Microsoft Office
Quick apply
7d
Renewables Supervisor
Aaron Services —Liverpool
- £40,000 - £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
11h
Home Office Security Pass Team Admin Officer
Home Office —Liverpool
- £30,920 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
5d
Customer and Trading Manager - Nightshift
Sainsbury's —Bolton
- £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
4d
Apprentice Project Liaison Officer
Liverpool City Council —Liverpool
- £24,547 a year
- Employee assistance programme
5d
Major Incident Management Lead
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Mentoring

I want to receive the latest job alerts for 3rd line support in st helens

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

3rd Line/Team Leader - Service Desk

Cirrus Technology Solutions
Ellesmere Port

Quick apply

Job details

Permanent | Full-time
£30,000 - £40,000 a year
4 days ago

Benefits

Free parking
Casual dress
Private dental insurance
Company pension
Private medical insurance
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Azure
Management
English
Firewall
VoIP
IT support
Computer networking
Communication skills
Active Directory
VPN

Full job description

3rd Line/Team Leader - Service Desk Technician

About Us:
Our clients rely on us as trusted partners for a variety of services such as connectivity, applications, hardware, security, and disaster planning. We are a people first business, and this shines through in everything we do.

You MUST be from an MSP background and used to the daily workload

Overview:

We are seeking a an experienced and comfortable MSP professional to lead the service desk on a day to day basis. Our service desk is responsible for Incidents, Problems, Service & Change requests. We Manage, Monitor and Support all of our client services through the Service Desk, this is therefore a key role. You will need not only the technical skills to problem solve but also coach, lead and support the rest of the team with confidence.

We are an MSP in all the ways you will expect. There are no ceilings to this role or goals for personal development.

Responsibilities:

· Deliver Managed Services including IT support for a range of service offerings

· Perform server administration, Active Directory management, patching, and backup restoration.

· Lead network troubleshooting and advanced firewall configurations, VPN, and ADVPN.

· Handle VOIP deployments and advanced telephony configurations.

· Implement security best practices, monitor endpoint protection, and respond to incidents.

· Mentor and support junior team members, providing knowledge sharing and escalation guidance.

· Produce high-quality documentation, change control compliance, and technical guides.

Skills & Experience:

· 3+ years in Managed Service environment delivering IT support / 3rd line

· Strong Microsoft server, Azure, and endpoint management experience.

· Advanced networking: firewalls, site-to-site VPNs, network topologies, ADVPN.

· VOIP and telephony systems knowledge.

· Security: phishing response, incident escalation, vulnerability management, Cyber Essentials

· Excellent problem-solving and communication skills; proactive and client focused.

· Holding of industry recognised certification such as: Microsoft, Fortinet, Comp TIA is advantageous

Benefits:

· Free onsite parking

· Company pension and health insurance

· Company workwear

· Paid industry certifications

· Team events

· Career growth opportunities

Working Hours:

You will be predominantly based in our office in Ellesmere Port but may spend time visiting client sites across the UK, that includes overnight stays during the week.

· Rotational shift pattern (Week 1: 8–4, Week 2: 8-4, Week 3: 9-5, Week 4: 10–6 with OOH)

· Out-of-hours coverage 1 in 4 pattern, with supplementary pay

Salary: £30,000–£40,000 + OOH (£2,200 approx.)

Job Types: Full-time, Permanent

Pay: £30,000.00-£40,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking
Private dental insurance
Private medical insurance

Application question(s):

Office Based Role

Experience:

Managed Service: 3 years (required)
Working for MSP: 2 years (required)

Language:

English as your first language (required)

Licence/Certification:

Clean Driving Licence (required)

Willingness to travel:

25% (required)

Work Location: In person

Quick apply

Refine Your Search

3rd line support jobs in st helens

3rd Line/Team Leader - Service Desk

1st Line Support Engineer

Planning Enforcement Team Leader

IT Support Specialist - (MSP)

Renewables Supervisor

3rd Line Support Engineer

IT Support Technician

1st Line Service Desk Technician

Out of Hours Homeless Advice & Prevention Officer

Project Support Officer

YPAC Team Coordinator and Piccadilly Gardens Detached lead Youthworker

General Building Control Officer

3rd Line Support Engineer SME - FTC

Private Sector Housing (PSH) Enforcement Case Support Officer

2nd Line IT Support Engineer

Renewables Supervisor

Home Office Security Pass Team Admin Officer

Customer and Trading Manager - Nightshift

Apprentice Project Liaison Officer

Major Incident Management Lead

I want to receive the latest job alerts for 3rd line support in st helens

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected