Customer support & client services Work, Jobs in Stapleton, Shr (with Salaries)

Customer Service Administrator (Legal Services) - Shrewsbury
Clarke & Wright —Shrewsbury
- From £25,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
- Free parking
- Annual leave
Quick apply
12d
Recovery Worker - Engagement (Fixed Term)
WithYou —Shrewsbury
- £26,250 - £30,900 a year
- Full-time
- Customer service
- Case management
- Communication skills
- Annual leave
- Referral programme
Quick apply
13d
Property & Lettings Admistrator
Fields of Shifnal Ltd —Shifnal
- £12.71 - £13.00 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
- Annual leave
Quick apply
7d
Sales Support / Customer Service
Tabilo —Newtown
- £26,000 - £30,000 a year
- Full-time
- CRM software
- In-person
- Training & development
- Free parking
Quick apply
15h
Bank Assistant Community Shop Manager
Severn Hospice —Shrewsbury
- £14.24 an hour
- Customer service
- Hospice
Quick apply
Customer Representative
Alexander Mann Solutions (AMS) —Shrewsbury
- £14.56 an hour
- Full-time
- Computer literacy
- Computer skills
- Communication skills
4d
Office Administrator
Sol Distribution —Oswestry
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Administrative experience
- Health & wellbeing programme
- Gym membership
Quick apply
Driver Planning Administrator
TTC Group —Telford
- £25,942 a year
- Full-time
- Continuous improvement
Equine Administrator (FTC)
IVC —Shrewsbury
- Up to £26,436 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
12d
Wedding & Events Manager
Hencote Estate —Shrewsbury
- From £35,000 a year
- Weekend availability
- Hospitality
- Hotel
- Business development
Quick apply
SDR - Sales Development Representative
Berwick Care —Telford
- £33,000 - £38,000 a year
- Full-time
- CRM software
- English
- Gym membership
Quick apply
5d
Commercial Account Handler
Howden Group Holdings —Shrewsbury
- Full-time
- Hybrid work
- Employee discount
Relief Care Assistant
McCarthy & Stone —Shrewsbury
- £13.26 - £14.56 an hour
- Part-time
- Driving
- Travel
- No travel
- Paid training
- Employee discount
Quick apply
Registered Veterinary Nurse – Reception & Client Experience
Animal Trust —Shrewsbury
- Up to £29,725 a year
- No weekends
- Management
- Inventory control
- Patient care
- Annual leave
- Employee assistance programme
7h
Project Adminstrator
Glanua —Ludlow
- Full-time
- Microsoft Office
- Front desk
- Cleaning
Quick apply
11d
Recovery Worker
WithYou —Shrewsbury
- £26,250 - £30,900 a year
- Customer service
- Case management
- Communication skills
- Annual leave
- Referral programme
10h
Legal Support Assistant Commercial Property Oswestry
Lanyon Bowdler Solicitors —Oswestry
- £25,584 - £27,768 a year
- Full-time
- Microsoft Word
- Organisational skills
- Time management
14d
Insurance Customer Service Advisor
Work in Progress HR —Wem
- £25,000 - £28,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
- Annual leave
Quick apply
Caterlink - Catering Assistant
Caterlink —Pontesbury
- £12.88 an hour
- Part-time
- Customer service
- Restaurant
- School
- Employee assistance programme
- Employee discount
Quick apply
Care Assistant
McCarthy & Stone —Shrewsbury
- £13.26 - £14.56 an hour
- Part-time
- Travel
- In-person
- No travel
- Paid training
- Annual leave
Quick apply
6d

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customer support & client services jobs near stapleton, shr

Customer Service Administrator (Legal Services) - Shrewsbury

Clarke & Wright
Shrewsbury

Quick apply

Job details

Full-time
From £25,000 a year
12 days ago

Benefits

Free parking
Annual leave
On-site parking

Qualifications

Stakeholder liaison
UK GDPR
Case record updates
Internal department liaison
Microsoft Office Suite
Microsoft Office
Administrative experience
Continuous improvement
Organisational skills
NVQ
Communication skills
A Level
Time management

Full job description

Are you looking for a friendly, professional workplace where your organisational skills and client focus will be genuinely valued?

Clarke & Wright, a well-regarded estate-planning firm in Shrewsbury, is seeking reliable and organised Customer Service Administrators to join their growing team. This varied role suits someone who takes pride in keeping things running smoothly, enjoys client contact, and is confident in supporting both clients and colleagues.

Key Responsibilities

Manage and progress a personal portfolio of client cases from instruction to completion.
Act as the primary client services point of contact for clients within your case portfolio.
Respond promptly and professionally to client calls and emails.
Handle client cases relating to wills, trusts, and lasting powers of attorney.
Maintain accurate and up-to-date client records within the case management systems.
Prepare and issue client correspondence.
Monitor case timelines to ensure all tasks and follow-ups are completed on time.
Liaise with colleagues to ensure smooth case progression.
Provide regular updates to clients regarding the status of their work.
Complete ID verification and anti-money laundering checks in line with compliance procedures.
Handle all client data and documentation in accordance with data protection and GDPR requirements.
Coordinate document signing appointments, in person or remotely.
Manage incoming and outgoing post.
Record client feedback and escalate service issues where appropriate.
Support colleagues during busy periods and team projects to maintain service levels.
Contribute to the continuous improvement of administrative processes and client experience.

What We're Looking For

Excellent written and verbal communication skills with a professional telephone manner.
Strong organisational and time management abilities, with the capacity to prioritise effectively.
High attention to detail and accuracy in document handling and record keeping.
Confidence managing your own caseload while meeting deadlines and maintaining service standards.
Empathetic and client-focused approach, maintaining professionalism in sensitive situations.
Sound understanding of confidentiality, data protection, and GDPR compliance. This is a requirement, not a preference.
Team-oriented attitude with the ability to collaborate effectively across departments.
Competent in using Microsoft Office.
Adaptable and proactive, with a positive approach to learning and process improvement.
Experience in a case management, workflow administration, or professional services environment (e.g. legal, financial, insurance, or similar regulated setting) is highly desirable.

What We Offer

Competitive pay with regular reviews.
28 days paid holiday per year.
A company laptop and iPhone.
One day of home working per week (following successful completion of probation).
A friendly, supportive team and a positive, professional working environment.
Opportunities to develop your skills and take on greater responsibility over time.
Free on-site parking.

How to Apply

Please send a short covering message explaining:

Your relevant qualifications and experience.
Your availability to start.
Why you'd like to join Clarke & Wright.
Why you feel you'd be an asset to the team.

Applications submitted without a covering message will not be considered.

Role Details

Job Type: Full-time, Permanent
Work Location: In person
Education: NVQ Level 3, A-Level, or equivalent (preferred)
Experience: Office or case administration: 1 year (preferred)
Location: Within commuting distance of Shrewsbury SY1 (preferred)

Pay: From £25,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer support & client services jobs in stapleton, shr

Customer Service Administrator (Legal Services) - Shrewsbury

Recovery Worker - Engagement (Fixed Term)

Property & Lettings Admistrator

Sales Support / Customer Service

Bank Assistant Community Shop Manager

Customer Representative

Office Administrator

Driver Planning Administrator

Equine Administrator (FTC)

Wedding & Events Manager

SDR - Sales Development Representative

Commercial Account Handler

Relief Care Assistant

Registered Veterinary Nurse – Reception & Client Experience

Project Adminstrator

Recovery Worker

Legal Support Assistant Commercial Property Oswestry

Insurance Customer Service Advisor

Caterlink - Catering Assistant

Care Assistant

I want to receive the latest job alerts for customer support & client services in stapleton, shr

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