Service desk specialist Work, Jobs in Stathern, Lec (with Salaries)

Customer Service Specialist - Desk Based
Kone —Nottingham
- Full-time
- Microsoft Word
- English
- Continuous improvement
Team Leader
HM Courts & Tribunal Service —Nottingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
12d
OPG Helpline Inbound Advisor – Contact Centre
Ministry of Justice —Nottingham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
12d
IT Service Desk Specialist
The Watches of Switzerland Group —Leicester
- Rotating shift
- Communication skills
- Employee assistance programme
Part-Time Property Maintenance Coordinator – Student Homes
Student Digs —Leicester
- £13.50 - £14.50 an hour
- Part-time
- Travel
- In-person
- Communication skills
Quick apply
12d
Medical Receptionist
AC MEDICAL SERVICES —Colwick
- £30,000 - £34,000 a year
- Full-time
- Computer literacy
- GP surgery experience
- Microsoft Office
- Free parking
Quick apply
4d
Regulatory Officer - Combined Packaging Regime - 35090
Environment Agency —Nottingham
- £34,320 a year
- Part-time
- Microsoft Office
- Presentation skills
- Travel
- Flexible schedule
14d
Operational Support Officer
HM Courts & Tribunal Service —Loughborough
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
3d
Technical Support
20i Ltd —Mansfield
- £25,000 a year
- Weekend availability
- Computer Science
- Customer service
- Linux
- Free parking
Quick apply
Operations Manager
HM Courts & Tribunal Service —Leicester
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
- Employee discount
10d
Operations Team Leader - Fault Team
National Grid Electricity Distribution —Grantham
- £45,492 - £49,369 a year
- Travel
- Organisational skills
- Free parking
- Annual leave
Quick apply
4h
Business Development Executive
Cooper Parry —Derby
- Full-time
- CRM software
- Business development
Bailiff Manager
HM Courts & Tribunal Service —Nottingham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Driving
- Travel
- Annual leave
- Employee discount
Senior IT Support Engineer
Kazzoo Ltd —Leicester
- £35,000 - £40,000 a year
- Maintenance
- Mentoring
- In-person
Quick apply
5d
Service Engineer (Mechanical) – Coordinate Measuring Machines
Wenzel UK —Wymeswold
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Engineering
- Travel
- In-person
- Free parking
Quick apply
6d
Second Line Analyst
Computacenter —Nottingham
- Organisational skills
- SharePoint
- Communication skills
Geo-Environmental Consultant
BWB Consulting —Nottingham
- Hybrid work
- Master's degree
Desk Adjuster - Home Claims
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Annual leave
T Desk Assistant
Otis —Leicester
- Full-time
- CRM software
- Customer service
12d
Specialist (Ethical Practice) - FTC
NEBOSH —Leicester
- Up to £35,996.98 a year
- Full-time
- Hybrid work
- Writing skills
- Data analysis skills
- Research
- Annual leave
- Employee assistance programme
11d

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Customer Service Specialist - Desk Based

Kone -
Nottingham

Apply Now

Job details

Full-time

Benefits

Company pension

Qualifications

Microsoft Word
Customer service call handling
English
Microsoft Office Suite
Continuous improvement
Customer support
Customer interaction
Communication skills

Full job description

A Customer Service Specialist employee of KDB has the right 'Service Mindset'. It is a broad and challenging role. Do you enjoy planning, do you have an eye for detail and are you enthusiastic about quickly and proactively switching between Customers and with your colleagues?

During every contact moment with the Customer, you are busy as a Customer Service Specialist to provide a high level of service in a professional manner. Your role is characterized by versatility and taking care of (internal) Customer experience. Your valuable contribution as a member of the team is to assist the Customer as quickly and pleasantly as possible and to provide a suitable solution.

Do you want to work for one of the world's best employers (Forbes) and do you think it is important that a company is open and informal and offers space for your development? Then you are the Customer Service Specialist we are looking for!

Tasks and responsibilities

Providing support to customers, sales team, Service Managers and Technicians.
Dealing with Customer queries, questions about quotes, invoices, complaints, KONE Online, maintenance and repair execution dates, adjustments of contact persons and requests from technicians.
Friendly and professional acceptance and registration of fault reports by telephone or e-mail.
Dispatching fault reports on automatic doors to the right service technician.
Daily management, planning and guidance of technicians and managing contact with KONE Customers.
As a Customer Service Specialist, you continuously work in a dynamic environment between Service Technicians, Field Managers and Customers about the progress of the assignments.
You proactively contribute improvements to optimize the work process and increase the quality within the team. We want to win together!
You are an integral part of the system and ensure our customers are satisfied.

The ideal candidate should have:

As a Customer Service Specialist, you have a customer-friendly attitude, excellent communication skills both written and spoken English.
You enjoy independence, know how to tackle things and have problem-solving skills with the Customer as the central focus.
Proactive attitude and perseverance.
Experience in a Customer Service environment is a plus.
You like a dynamic position and enjoy working together on improvements.
Living in the Nottingham area.
Quick learner and able to take and execute instructions.
You get energy from planning, organizing, quick switching and Customer contact.
You are a driven and enthusiastic person with an eye for detail.
Good computer skills, including MS Office package (Word, Excel, Outlook, PowerPoint, SAP).

KDB - KONE Doors Business

What we offer

A competitive salary.
Generous leave: 25 days plus bank holidays, 1 sustainable employability day based on 40 hours
Ample opportunities to develop yourself further by following training and education.
Pension
Working for an international market leader where you have the prospect of further growth.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/

Apply Now

Refine Your Search

service desk specialist jobs in stathern, lec

Customer Service Specialist - Desk Based

Team Leader

OPG Helpline Inbound Advisor – Contact Centre

IT Service Desk Specialist

Part-Time Property Maintenance Coordinator – Student Homes

Medical Receptionist

Regulatory Officer - Combined Packaging Regime - 35090

Operational Support Officer

Technical Support

Operations Manager

Operations Team Leader - Fault Team

Business Development Executive

Bailiff Manager

Senior IT Support Engineer

Service Engineer (Mechanical) – Coordinate Measuring Machines

Second Line Analyst

Geo-Environmental Consultant

Desk Adjuster - Home Claims

T Desk Assistant

Specialist (Ethical Practice) - FTC

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